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Payoneer has a rating of 4.5 stars from 9,435 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and live chat. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
Payoneer has been a dream to utilize as my platform for receiving and making transactions in USD. They are transparent in their rates and efficient in carrying out transactions. The customer service via phone is very good as they always have a knowledgeable and polite agent on standby ready to give useful information and offer solutions to whatever challenges you may have.
To gain access, you must take a number of steps to verify your identity, and that's fine, of course. You have to upload all kinds of info, but already during the upload I get an email that the verification is not sufficient without specification, very strange because I am still uploading. Then asked several times what is wrong and how it can be solved, but I am always told that they are working on it. When I finally file a complaint, I get a message the day later that my account has been closed and I can no longer use their services without any motivation for this. Very bizarre, totally illogical and very poor service. Fortunately, there are plenty of better alternatives
Es evidente que Payoneer ha sabido destacarse por encima de la competencia, lo cual es un logro significativo en un mercado tan competitivo. Su compromiso con la excelencia y la constante búsqueda de la mejora continua la posicionan como un referente en la industria. Sin duda, se ha ganado su lugar como la mejor de todas y su éxito es un claro reflejo de su dedicación y profesionalismo.
Date of experience: April 18, 2024
For me Payoneer is the very sophiticated system. In the same times, the prosedure are very friendly user.
Date of experience: February 2, 2020
I do like to thank the immediat and polite support thank you payonner and please keep the good service you give
Date of experience: October 10, 2018
Bank account and bank statement correct very fit now accounthttps://payoneer.custhelp.com/app/Contact_us
Date of experience: October 25, 2019
I totally satify with the service of PO! Quite great!
I phonned to the PO by the number and got the very nice quality of service!
Thanks PO!
Date of experience: August 6, 2019
Thank you for the help and assistance. Your costumer service is good. Now i wait for the result. Thank you and godbless
Date of experience: December 17, 2018
I am really very happy with your customer care service team is really very nice. I am really very happy i will recomend to all my belongers
Date of experience: September 24, 2018
I Am very stisfy from Payoneer cradit card and with Payoneer services.The best cradit card that I ever have
Date of experience: January 31, 2019
Very goog service. I love you payoneer coustener service thanks. One more time i love very well your service
Date of experience: June 19, 2018
Very accomodating, friendly agents, very knowledgable and willing to help and assist very polite and professional.
Date of experience: March 4, 2021
I'm losing ~15% on each transaction. Payoneer fee + Mastercard fee + cros-border fee + conversion fee + coversion rate. OMG
Date of experience: May 18, 2018
They solved my problem in minutes. Thanks!
Trustable and fast. Definetely a 5 star experience
I am very happy with the result.
Date of experience: February 17, 2019
Resolved my issue in a timely maner. Alway willing to help. Love your customer service. Keep up the good work
Date of experience: March 15, 2021
In my opinion, Payoneer is the best service for recieving and sending payments internationally. Totally recomended.
Date of experience: December 1, 2020
I found this with payoneer so easely the employer was useful hehelped me and make my question clear:
Date of experience: October 1, 2019
Gami was very helpful hopefully i will be recieving my payoneer card soon look forward to your service
Date of experience: March 11, 2019
It was execellent experience, Bry, the customer assistant helped me to solve my problems and query nicely, I am pretty satisfied. :)
Date of experience: June 4, 2018
All good but service is tooo slow... still i love poyoneer its help me to grow internationally thankyou soo much...
Date of experience: December 4, 2019
Very good customer sercice. Both languages, english and spanish speaking assistant. No need to wait on the phone for next available asistant.
Date of experience: March 15, 2019
It was very fast and the rep answer all mu questions as well help me with my acct exelent service so far
Date of experience: March 5, 2021
Thank you so much, very useful Support Center and knowledgebase website contains. Reliable, Trustable payment method in the world.
Date of experience: July 15, 2018
Outstanding experience with payoneer. Good service. They solbed my all issues very happy to connect eith these. Thanks alot
Date of experience: November 19, 2018
Payoneer is not a good choice when ita come to recive payments or send they juat put your payment on pending and don't even facilitate new user...
* Payoneer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 9, 2021
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
