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Payoneer has a rating of 4.5 stars from 9,435 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and live chat. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
Payoneer has been a dream to utilize as my platform for receiving and making transactions in USD. They are transparent in their rates and efficient in carrying out transactions. The customer service via phone is very good as they always have a knowledgeable and polite agent on standby ready to give useful information and offer solutions to whatever challenges you may have.
To gain access, you must take a number of steps to verify your identity, and that's fine, of course. You have to upload all kinds of info, but already during the upload I get an email that the verification is not sufficient without specification, very strange because I am still uploading. Then asked several times what is wrong and how it can be solved, but I am always told that they are working on it. When I finally file a complaint, I get a message the day later that my account has been closed and I can no longer use their services without any motivation for this. Very bizarre, totally illogical and very poor service. Fortunately, there are plenty of better alternatives
The worst payment platform ever VERY BAD SERVICE AND THEY BLOCKED ME AS SOON AS I TRIED TO TAKE OUT MY MONEY AFTER 30 COMPLAINTS
Date of experience: October 12, 2017
The money send and receive options are exactly what any type (standalone/marketplace) of freelancer needs. It helps us earn our living and shine with prosperity.
Date of experience: March 4, 2021
Issue Solved Within 10 minutes Via a live chat
Really appreciate having a bank like this one
Cool Transactions - Great Customer support
Date of experience: May 18, 2018
This has got to be the easiest most efficient card I have ever used, I strongly recommend it especially for AIRBNB
Date of experience: December 12, 2018
It's been an awesome experience, but I wonder why I was unable to add a Bank Account on the Recipient Option.
Date of experience: January 17, 2020
I used payoneer and Its very good service and I hope Everybody signup on it to get and receive money from many online services..
Date of experience: December 5, 2019
Thank you so much for supporting me,
It is really Awesome :) and I'm so happy
Thanks & Best Regards Payoneer
Date of experience: October 4, 2018
First Time I Call Payoneer support and they are very helpful & solve all of my queries very fast Thanks
Date of experience: January 21, 2019
It was an issue related to payment of Fiverr from Pioneer and she explained to me in a good manner
Date of experience: October 13, 2020
I had a problem with my card and the gay from customer took over fast and he was very nice
Date of experience: May 26, 2020
Payonner es una plataforma muy facil y intuitiva de comprender además de ello te proporciona agilidad, seguridad y certeza a la hora de cobrar
Recomiendo a su uso
Date of experience: June 5, 2024
Very satisfied i m using it from last some years its best in the world i love this one
Date of experience: December 26, 2019
I am faced many many problem with receive my earning money but all is vanish since sign up payoneer
Date of experience: June 11, 2020
Ido so help me and was so kind. Hw did his best to solve my problem i really appreciate
Date of experience: February 24, 2020
VERY CUSTOMER SUPPORT AND HGH LEVEL SAFE PAYMENT CHECKING SURELY BETTER THAN PAYPAL OR SOME OTHER APPS PAYMENT SOLUTION
Date of experience: June 6, 2018
I call first time in the service of payoneer and they treat me very well and solve my problem
Date of experience: July 15, 2020
Jay was great, he assisted me, and as a customer service manager, I would give him a 5 stars
Date of experience: January 19, 2021
One of the best companies, the People over there are very kind and help anytime. Keep a Great job.
Date of experience: June 7, 2021
The representative was very good at her job but I am still waiting on the approval of my account
Date of experience: September 2, 2020
I am very happy with jam **************
She is the one of the best employe of Payoneer
And she solve my problem with in 2 minutes
Date of experience: August 24, 2021
Payoneer is the BEST. THE BEST because crossing borders and mitigating problems while conducting business.
Your are awesome
Thanks
Date of experience: September 19, 2018
I have not used Payoneer any time but it's very good to have a Payoneer account and especially for those countries where PayPal is not available
Date of experience: September 9, 2020
Very good for the service of Viet Nam center. The Phone Center had support to client so much on 24/24
Best Regard
Thai Nguyen Dat Dung
Date of experience: December 15, 2018
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Hi there Pete,
We are sorry to hear about your experience in the past. We would like to look further into your case for you and follow-up with you. Please send us a private message with your customer ID and email associated to your Payoneer account so we can take a closer look.
Thanks,
The Payoneer Team