- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Payoneer has a rating of 4.5 stars from 9,435 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and live chat. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
Payoneer has been a dream to utilize as my platform for receiving and making transactions in USD. They are transparent in their rates and efficient in carrying out transactions. The customer service via phone is very good as they always have a knowledgeable and polite agent on standby ready to give useful information and offer solutions to whatever challenges you may have.
To gain access, you must take a number of steps to verify your identity, and that's fine, of course. You have to upload all kinds of info, but already during the upload I get an email that the verification is not sufficient without specification, very strange because I am still uploading. Then asked several times what is wrong and how it can be solved, but I am always told that they are working on it. When I finally file a complaint, I get a message the day later that my account has been closed and I can no longer use their services without any motivation for this. Very bizarre, totally illogical and very poor service. Fortunately, there are plenty of better alternatives
The customer service was very helpful and patient, my problem doesn't solved but i'm really satisfied
A Real Thanks in Arabic To this Service <3
<3
Date of experience: July 16, 2019
This is my first time though, but it was nice and smooth, hopefully my request will be approved
Date of experience: September 7, 2020
One of the best banks I have used in long time.
Secure and safe and fast to register.
Date of experience: July 1, 2020
I was lost my phone number. I just called to Payoneer and Toni helped me with that carefully.
Date of experience: June 29, 2021
Its a best card every one should use best experience with payoneer really love it since 10 years...
Date of experience: February 14, 2019
Perfectly explained n hlp to solve my issue. Good job n gr8 response. Happy customer. Happy life. Hsppy me
Date of experience: November 27, 2020
Hello payoneer team, you are the BEST. Pls i have a problem with document veryfications. Already i put all document needs for banks. Already i have a bank in my country and this bank is ( credins bank) first i sent my document that i received when i open a card bank. It is not accepted from you like a document veryfication. And sencond way i sent acreenshot of my profile account credins bank that including *URL, FULL NAME and NR ACCOUNT BANK* AND THIS IS NOT ACCEPTED TOO. Now it is my last senting and it is still review from you it is a PDF file i exporing from history of my bank (credins bank) last 3 month transactions. HOPE THIS IS THE DOCUMENT THAT NEED ACCEPTED FROM YOU. HOPE IT WILL SOLVED COZ I NEED YOUR VIRTUAL BANK COZ YOU ARE THE BEST AND IF THERE NEED SOMETHING ELSE ANY OTHER DOCUMENT PLS TELL ME AND HOPE THIS MY LAST DOCUMENT WILL SOLVED THIS PROBLEM.
Thank you and have a great day
Date of experience: February 20, 2021
Had a problem registering. Customer service agent found the problem quick and now I am good to go.
Date of experience: November 13, 2019
I have a pending amount for a week and thanks to payoneer team helped me resolved the problem.
Date of experience: August 11, 2020
Though it was my first time call to payoneer. Janine Helped my and i'm very satisfied. Thank you.
Date of experience: October 2, 2020
I am waiting for 1 months but you not verified my account till now. So it so, slow
Date of experience: June 18, 2020
Very well done. Great Job! Thank you so much for the support. Great experience and easy to use.
Date of experience: September 30, 2020
I didn't have words to define the benefits of payoneer for me and to so many other peoples
Date of experience: August 4, 2021
I've just talk to a lady and she was very supportive and helpful.
Keep the great working going...
Date of experience: October 9, 2020
I had a problem with my payment withdrawals which was sorted by the team. Thanks for the support.ha
Date of experience: October 9, 2020
Calling to payoneer Vietnam directly is very good and I would love to work with such a team.
Date of experience: March 27, 2020
I've been using Payoneer for 3 years now and I'm so happy with their services. Good job, Payoneer!
Date of experience: October 14, 2020
The girl I talked to was a very good listener and she did a great job assisting me!
Date of experience: April 14, 2020
I was a problem with my account and I got the result soon. Very good service! Highly recommended...
Date of experience: September 26, 2018
It was very useful and helpful the agent was explaining thing to me in such a clear way
Date of experience: February 22, 2021
I have received a warm welcome and a fast response. The customer care at Payoneer are soo caring.
Date of experience: May 8, 2020
I have been a customer for 4 years of Payoneer and I am very satisfied with their service.
Date of experience: June 26, 2020
Was unable to finish over the phone the service, but Shane sent me a follow up email immediately.
Date of experience: September 8, 2021
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
