• Bookmark

    Payoneer

2022 SITEJABBER AWARD

Payoneer

Write a Review

Overview

Payoneer has a rating of 4.5 stars from 9,432 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and live chat. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.2%
Positive
576
Neutral
29
Negative
48
View ratings trends

Instant Feedback

1 reviews

232
See all photos
How would you rate Payoneer?
Top Positive Review

“Safe, Secure, Effective and Efficient”

Kendall B.
12/21/24

Payoneer has been a dream to utilize as my platform for receiving and making transactions in USD. They are transparent in their rates and efficient in carrying out transactions. The customer service via phone is very good as they always have a knowledgeable and polite agent on standby ready to give useful information and offer solutions to whatever challenges you may have.

Date of experience: 12/11/24
See positive reviews
Top Critical Review

“Verification failed and failing customer service”

Rolf d.
12/14/24

To gain access, you must take a number of steps to verify your identity, and that's fine, of course. You have to upload all kinds of info, but already during the upload I get an email that the verification is not sufficient without specification, very strange because I am still uploading. Then asked several times what is wrong and how it can be solved, but I am always told that they are working on it. When I finally file a complaint, I get a message the day later that my account has been closed and I can no longer use their services without any motivation for this. Very bizarre, totally illogical and very poor service. Fortunately, there are plenty of better alternatives

Date of experience: 12/4/24
See critical reviews

Reviews (9,432)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1810) customer care (733) customer support (474) bank account (294) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user imrann12
Pakistan
1 review
0 helpful votes
  • Send Message
January 27th, 2020
Verified purchase

I had 50/50 Expreance With Payoneer Bcoz Some TIME i feel Sleepy And SomeTIME mY Inter net Slow hey ALL are Good Thank You I am Bad

Date of experience: January 24, 2020

Thumbnail of user milank46
Serbia
1 review
0 helpful votes
  • Send Message
May 27th, 2021
Verified purchase

Gr8, the girl who talk to me is very kind and helpfull, and i get finally my card :)

Date of experience: May 27, 2021

Thumbnail of user novid2
Indonesia
1 review
0 helpful votes
  • Send Message
August 26th, 2021
Verified purchase

Someday That guy Payment My Product, and No need to wait the money From payooneer, Just Direct to witdarw.

Date of experience: August 26, 2021

Thumbnail of user edsiea
Philippines
1 review
0 helpful votes
  • Send Message
November 12th, 2020
Verified purchase

I am very disappointed to experience this Pending payment on my account. Please resolve this ASAP.

Date of experience: October 13, 2020

Thumbnail of user patriciop5
Argentina
1 review
0 helpful votes
  • Send Message
April 29th, 2024
Verified purchase

Estoy realmente muy contento con Payoneer, los motivos son:
Tienen un sistema cada vez mas simple
Tienen atención al cliente, y en Argentina!
Puedo usar mis fondos de miles de maneras.

Date of experience: April 19, 2024

Thumbnail of user nazmulh13
Bangladesh
1 review
1 helpful vote
  • Send Message
December 10th, 2018
Verified purchase

I'm Fully Satisfied. It Was Simply Awesome, I'm New User But I have No Problem Because They'r Awesome For Me.

Date of experience: December 7, 2018

Thumbnail of user ahmadm52
Nigeria
1 review
0 helpful votes
  • Send Message
January 16th, 2020
Verified purchase

The don't take time to take your calls and fix your issue right away it's good please keep it up

Date of experience: January 13, 2020

Thumbnail of user shahedkamalp
Bangladesh
1 review
0 helpful votes
  • Send Message
January 19th, 2020
Verified purchase

Great. Only one word is enough to explain. She was nice talking to me and gave me a good solution.

Date of experience: January 16, 2020

Thumbnail of user fernandar23
Portugal
1 review
0 helpful votes
  • Send Message
May 3rd, 2021
Verified purchase

I've had this card for almost 2 years and so far, I've had nothing but a good experience using it.

Date of experience: May 3, 2021

Thumbnail of user benjaminm294
Kenya
1 review
0 helpful votes
  • Send Message
September 24th, 2020
Verified purchase

It was a smooth process, my mistake was corrected i now have to redo and give it time for review.

Date of experience: September 24, 2020

Thumbnail of user saifuli16
Australia
1 review
0 helpful votes
  • Send Message
May 25th, 2020
Verified purchase

I am really happy with there service and I hope they will keep that type of service for the future.

Date of experience: May 25, 2020

Thumbnail of user vorrapornd
Thailand
1 review
0 helpful votes
  • Send Message
January 6th, 2019
Verified purchase

Gil is good, he shows me how professional he is, quick response. I can feel that he's try his best.

Date of experience: January 4, 2019

Thumbnail of user billf179
Alabama
1 review
0 helpful votes
  • Send Message
November 26th, 2018
Verified purchase

Have funds ho to modern updated company Brinks or wells Fargo
Less hassle and no reset password every
Month

Date of experience: November 23, 2018

Thumbnail of user tanvirj1
Pakistan
1 review
0 helpful votes
  • Send Message
June 29th, 2018
Verified purchase

Outstanding experiesnce i greate expierent i love poyneer for payment withdraw thanks so much for your good service great expierence

Date of experience: June 26, 2018

Thumbnail of user abbasn2
Pakistan
1 review
0 helpful votes
  • Send Message
August 20th, 2020
Verified purchase

Great payment gateway and it is very easy to use and I am happy to have my account on payoneer

Date of experience: August 20, 2020

Thumbnail of user danielb536
Canada
1 review
0 helpful votes
  • Send Message
July 24th, 2018
Verified purchase

THE BEST MC COMPANY OUT THERE. THEY ALSO HAVE THE BEST CUSTOMER SERVICE WHICH IS SECOND TO NONE. HIGHLY RECOMMENDED

Date of experience: July 20, 2018

Thumbnail of user mohammedj27
Morocco
1 review
0 helpful votes
  • Send Message
October 19th, 2020
Verified purchase

A great one I call them to help add new features to my account and respond to me very quickly

Date of experience: October 19, 2020

Thumbnail of user leonoral6
Germany
1 review
0 helpful votes
  • Send Message
October 20th, 2018
Verified purchase

I am a customer for one and a half years now. So far everything works so perfectly well each time.

Date of experience: October 18, 2018

Thumbnail of user hossaynm
Egypt
1 review
0 helpful votes
  • Send Message
February 10th, 2021
Verified purchase

My account blocked or locked and he help me to log in again and ge was very kind and helpful

Date of experience: February 10, 2021

Thumbnail of user fayyazt3
Pakistan
1 review
0 helpful votes
  • Send Message
June 9th, 2020
Verified purchase

She helped me very well and i felt safe and easy to get help

Date of experience: June 9, 2020

Thumbnail of user mohamedb72
Morocco
1 review
0 helpful votes
  • Send Message
November 10th, 2020

I'm using Payoneer services that makes my financial life easier highly recommend using appreciated.

Date of experience: November 9, 2020

Thumbnail of user jennya109
Philippines
1 review
0 helpful votes
  • Send Message
September 7th, 2020
Verified purchase

The agent who take my call really helps me a lot regarding my concern.

Date of experience: September 7, 2020

Thumbnail of user ratulc
India
1 review
0 helpful votes
  • Send Message
July 30th, 2020
Verified purchase

It was good but waiting time was around 20 mins which is very much.

Date of experience: July 30, 2020

Thumbnail of user muhammadwaqasa
Pakistan
1 review
0 helpful votes
  • Send Message
June 25th, 2021
Verified purchase

I'm very happy to talk with customer agent.
He was very helpful and kind

Date of experience: June 25, 2021

Thumbnail of user daniela998
Nigeria
1 review
0 helpful votes
  • Send Message
April 1st, 2021
Verified purchase

Payoneer has a good customer care representative. And their service is trustworthy and reliable!

Date of experience: April 1, 2021

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

How do I know I can trust these reviews about Payoneer?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Payoneer?