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    Payoneer

2022 SITEJABBER AWARD

Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,432 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and live chat. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.2%
Positive
576
Neutral
29
Negative
48
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Instant Feedback

1 reviews

232
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How would you rate Payoneer?
Top Positive Review

“Safe, Secure, Effective and Efficient”

Kendall B.
12/21/24

Payoneer has been a dream to utilize as my platform for receiving and making transactions in USD. They are transparent in their rates and efficient in carrying out transactions. The customer service via phone is very good as they always have a knowledgeable and polite agent on standby ready to give useful information and offer solutions to whatever challenges you may have.

Date of experience: 12/11/24
See positive reviews
Top Critical Review

“Verification failed and failing customer service”

Rolf d.
12/14/24

To gain access, you must take a number of steps to verify your identity, and that's fine, of course. You have to upload all kinds of info, but already during the upload I get an email that the verification is not sufficient without specification, very strange because I am still uploading. Then asked several times what is wrong and how it can be solved, but I am always told that they are working on it. When I finally file a complaint, I get a message the day later that my account has been closed and I can no longer use their services without any motivation for this. Very bizarre, totally illogical and very poor service. Fortunately, there are plenty of better alternatives

Date of experience: 12/4/24
See critical reviews

Reviews (9,432)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1810) customer care (733) customer support (474) bank account (294) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user omurp1
Turkey
1 review
0 helpful votes
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September 8th, 2020
Verified purchase

Great and excellent customer care service. I get the details about whatever I asked.

Date of experience: September 8, 2020

Thumbnail of user titoo5
BO
1 review
0 helpful votes
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September 17th, 2021
Verified purchase

The service is great, because the can handle international transactions like no one else!

Date of experience: September 17, 2021

Thumbnail of user markc2093
Lithuania
2 reviews
0 helpful votes
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November 20th, 2020

Fast opened and verified account. Convenient to use both for domestic and international transfers!

Date of experience: November 20, 2020

Thumbnail of user nehas149
India
1 review
0 helpful votes
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October 17th, 2020
Verified purchase

Bad experience... my first payment failed... i m yet get get the issue resolved

Date of experience: September 17, 2020

Thumbnail of user salmanm12
India
1 review
0 helpful votes
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September 17th, 2020
Verified purchase

It's amazing had great convocation with payoneer helpline it's was very fab Thank u

Date of experience: September 17, 2020

Thumbnail of user abathera1
Iraq
1 review
0 helpful votes
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August 4th, 2020
Verified purchase

Its was very useful to use Payoneer site to receiving payment from the companies

Date of experience: August 4, 2020

Thumbnail of user whittredg
GB
1 review
0 helpful votes
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June 29th, 2020
Verified purchase

It's a good bank you can trust anytime. You have no worries at all

Service
Value
Shipping
Returns
Quality

Date of experience: June 29, 2020

Thumbnail of user mds98
Bangladesh
1 review
0 helpful votes
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November 9th, 2019
Verified purchase

It's an amazing experience with stay Payoneer. Payoneer have a good support system :)

Date of experience: November 6, 2019

Thumbnail of user rogerr177
TT
1 review
0 helpful votes
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February 10th, 2020
Verified purchase

I'm very pleased with the customer service. She spoke very good English. Thumbs up.

Date of experience: February 7, 2020

Thumbnail of user aamird3
GB
1 review
0 helpful votes
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February 9th, 2021
Verified purchase

It took long time but at the end got the solution which is good.

Date of experience: February 9, 2021

Thumbnail of user famouso
Nigeria
1 review
0 helpful votes
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August 5th, 2020
Verified purchase

I'm yet to still experience because I've tried to receive and its showing pending

Date of experience: August 5, 2020

Thumbnail of user tohidurr1
Tohidur F.
Netherlands
1 review
0 helpful votes
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March 17th, 2021
Verified purchase

They are very friendly, I have solved the problem so fast. Very good service

Date of experience: March 17, 2021

Thumbnail of user yashs26
India
1 review
0 helpful votes
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June 15th, 2020
Verified purchase

That was great experience to talk with nice person with very polite nature man

Date of experience: June 15, 2020

Thumbnail of user abayomia2
Turkey
1 review
0 helpful votes
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November 16th, 2019
Verified purchase

100 times will recommend to friends and families. Best way to receive payments online

Date of experience: November 13, 2019

Thumbnail of user nemanjaj2
Denmark
1 review
0 helpful votes
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May 10th, 2021
Verified purchase

Payoneer is good but I need more time so I can use it easily

Date of experience: May 10, 2021

Thumbnail of user basselgg
Texas
1 review
0 helpful votes
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October 20th, 2021
Verified purchase

The rep was helpful and did not take much time to resolve the issue

Date of experience: October 20, 2021

Thumbnail of user nazmuss8
Bangladesh
1 review
0 helpful votes
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June 9th, 2021
Verified purchase

It is a great experience to using Payoneer! Just love it! Thank you! :)

Date of experience: June 9, 2021

Thumbnail of user mahfuza4
Bangladesh
1 review
0 helpful votes
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June 17th, 2020
Verified purchase

It was good. I am happy enough. Thank you. Keep up the good work

Date of experience: June 17, 2020

Thumbnail of user manuels192
India
1 review
0 helpful votes
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July 22nd, 2021
Verified purchase

Super fast amount credited to personal
Bank account within 24 hrs. Super Mario app

Date of experience: July 22, 2021

Thumbnail of user tasleemb
Pakistan
1 review
0 helpful votes
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October 1st, 2020
Verified purchase

It was amazing experience they verified me then give me full support and details

Date of experience: October 1, 2020

Thumbnail of user kelih4
Turkey
1 review
0 helpful votes
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March 6th, 2020
Verified purchase

Just used the online service for the first time and I got paid. Awesome

Date of experience: March 6, 2020

Thumbnail of user joser681
Panama
1 review
0 helpful votes
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August 10th, 2020
Verified purchase

So far my experience has been good. User friendly website and good customer care.

Date of experience: August 10, 2020

Thumbnail of user andreas1033
Jamaica
1 review
0 helpful votes
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August 10th, 2020
Verified purchase

I love it here I am able to get smooth transactions without a hassle.

Date of experience: August 10, 2020

Thumbnail of user debashiss3
Bangladesh
1 review
0 helpful votes
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October 5th, 2020
Verified purchase

I need to my account verify. When i said they help me their best.

Date of experience: October 5, 2020

Thumbnail of user joyleneg2
Jamaica
1 review
0 helpful votes
  • Send Message
May 14th, 2021
Verified purchase

Call quickly answer.
Very patient in listening.
Email was sent to me in minutes

Date of experience: May 14, 2021

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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