Payoneer has a rating of 4.5 stars from 9,432 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and live chat. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
Payoneer has been a dream to utilize as my platform for receiving and making transactions in USD. They are transparent in their rates and efficient in carrying out transactions. The customer service via phone is very good as they always have a knowledgeable and polite agent on standby ready to give useful information and offer solutions to whatever challenges you may have.
To gain access, you must take a number of steps to verify your identity, and that's fine, of course. You have to upload all kinds of info, but already during the upload I get an email that the verification is not sufficient without specification, very strange because I am still uploading. Then asked several times what is wrong and how it can be solved, but I am always told that they are working on it. When I finally file a complaint, I get a message the day later that my account has been closed and I can no longer use their services without any motivation for this. Very bizarre, totally illogical and very poor service. Fortunately, there are plenty of better alternatives
Great and excellent customer care service. I get the details about whatever I asked.
Date of experience: September 8, 2020
The service is great, because the can handle international transactions like no one else!
Date of experience: September 17, 2021
Fast opened and verified account. Convenient to use both for domestic and international transfers!
Date of experience: November 20, 2020
Bad experience... my first payment failed... i m yet get get the issue resolved
Date of experience: September 17, 2020
It's amazing had great convocation with payoneer helpline it's was very fab Thank u
Date of experience: September 17, 2020
It's a good bank you can trust anytime. You have no worries at all
Date of experience: June 29, 2020
It's an amazing experience with stay Payoneer. Payoneer have a good support system :)
Date of experience: November 6, 2019
I'm very pleased with the customer service. She spoke very good English. Thumbs up.
Date of experience: February 7, 2020
It took long time but at the end got the solution which is good.
Date of experience: February 9, 2021
I'm yet to still experience because I've tried to receive and its showing pending
Date of experience: August 5, 2020
They are very friendly, I have solved the problem so fast. Very good service
Date of experience: March 17, 2021
100 times will recommend to friends and families. Best way to receive payments online
Date of experience: November 13, 2019
Payoneer is good but I need more time so I can use it easily
Date of experience: May 10, 2021
The rep was helpful and did not take much time to resolve the issue
Date of experience: October 20, 2021
It is a great experience to using Payoneer! Just love it! Thank you! :)
Date of experience: June 9, 2021
Super fast amount credited to personal
Bank account within 24 hrs. Super Mario app
Date of experience: July 22, 2021
It was amazing experience they verified me then give me full support and details
Date of experience: October 1, 2020
Just used the online service for the first time and I got paid. Awesome
Date of experience: March 6, 2020
I need to my account verify. When i said they help me their best.
Date of experience: October 5, 2020
Call quickly answer.
Very patient in listening.
Email was sent to me in minutes
Date of experience: May 14, 2021
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.