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Payoneer has a rating of 4.5 stars from 9,432 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and live chat. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
Payoneer has been a dream to utilize as my platform for receiving and making transactions in USD. They are transparent in their rates and efficient in carrying out transactions. The customer service via phone is very good as they always have a knowledgeable and polite agent on standby ready to give useful information and offer solutions to whatever challenges you may have.
To gain access, you must take a number of steps to verify your identity, and that's fine, of course. You have to upload all kinds of info, but already during the upload I get an email that the verification is not sufficient without specification, very strange because I am still uploading. Then asked several times what is wrong and how it can be solved, but I am always told that they are working on it. When I finally file a complaint, I get a message the day later that my account has been closed and I can no longer use their services without any motivation for this. Very bizarre, totally illogical and very poor service. Fortunately, there are plenty of better alternatives
Payoneer are the best Online banking system and they have best customer service
Date of experience: October 2, 2020
A cheaper alternative to paypal; hope to see you spread on more platforms.
Date of experience: March 10, 2020
Smooth and nice and I like the option to withdraw without a fee
Date of experience: October 12, 2021
Eric was amazing. Was quick, easy to understand, polite and full of energy
Date of experience: March 9, 2020
Your service is good but some issues get more time to get solved.
Date of experience: October 9, 2020
The representative I was talking to was very friendly and accommodating! Thank you!
Date of experience: October 8, 2020
New to this company but Far Easier to deal with than some others
Date of experience: June 16, 2020
Bernie was great! He was very patient and helped me solved my problem.
Date of experience: March 25, 2020
Experience was amazing and at the same it was very helpful thank you
Date of experience: August 21, 2020
Very nice my experience i use to 2 years old to payoneer account
Date of experience: March 23, 2021
I'm not able to verify my identity and my payment is still pending.
Date of experience: October 19, 2020
Customer service is always fast and helps you in any problem you have
Date of experience: August 18, 2021
No experience yet because I opened a new account a few daya ago
Date of experience: August 26, 2020
Great and perfect customer service and kindly attentions customers matter. Thanks for everything!
Date of experience: October 25, 2020
It was a great experiences, she was very polite and give us relevant
Date of experience: June 25, 2020
Payoneer is supper useful and easy to use, the customer service is great
Date of experience: May 25, 2020
All questions solved. Agent very polite to solve my issue with my card
Date of experience: April 23, 2021
It was amazing experience, issue was resolved. Please fix your live chat service.
Date of experience: May 1, 2020
Greatest service ever. Thank you issue was resolved faster than I ever thought.
Date of experience: June 15, 2021
Payoneer performance is of a higher quality. The customer support is very helpful.
Date of experience: January 31, 2021
Great customer service line
I hope i could have had reminders when registering
Date of experience: February 4, 2021
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
