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Payoneer has a rating of 4.5 stars from 9,432 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and live chat. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
Payoneer has been a dream to utilize as my platform for receiving and making transactions in USD. They are transparent in their rates and efficient in carrying out transactions. The customer service via phone is very good as they always have a knowledgeable and polite agent on standby ready to give useful information and offer solutions to whatever challenges you may have.
To gain access, you must take a number of steps to verify your identity, and that's fine, of course. You have to upload all kinds of info, but already during the upload I get an email that the verification is not sufficient without specification, very strange because I am still uploading. Then asked several times what is wrong and how it can be solved, but I am always told that they are working on it. When I finally file a complaint, I get a message the day later that my account has been closed and I can no longer use their services without any motivation for this. Very bizarre, totally illogical and very poor service. Fortunately, there are plenty of better alternatives
A great service that I find very helpful. I recommend it highly.
Date of experience: August 31, 2020
Good communication with this people and is good to patronize then thanks
Date of experience: April 26, 2021
For second consecutive months, I payment got blocked. I am very dissatisfied.
* Payoneer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 6, 2021
Thank you for your Cooperate with me, I highly recommended your services.
Date of experience: September 6, 2021
It is Easy to use and it has been so great so far. I just love Payoneer.
Date of experience: February 3, 2021
I had some questions and I got my answers to the point.
Date of experience: September 8, 2021
Payoneer is awesome! Recommend to all! I use it all the time.
Date of experience: September 14, 2021
Very helpful and nice... I really appreciate your help and support... thanks
Date of experience: September 12, 2021
Best service and support. 5 years experience with payoneer and I'm satisfied.
Date of experience: February 8, 2021
Excellent customer service and satisfied with my overall experience with the company.
Date of experience: February 7, 2021
It's easy to use and fast compared to others in the market.
Date of experience: September 14, 2021
I need extra 1 USD account so i ask About them so the will told me i get new USD account within 2 days there very helpful to me.
Date of experience: September 1, 2020
I will start to get may right contruct to start invest in my country bad land in allover the world
Date of experience: June 6, 2019
The agent was very polite he listen and query day and he tried to assist me the best we can
Date of experience: April 9, 2021
I had a problem with a payment, and they solved it immediately and were really kind.
Date of experience: September 8, 2020
My experience was awesome. I was please with the customer service I have received, Thank you.
Date of experience: February 22, 2021
Thank you very much for talking to your customer about the problem and resolving the problem.
Date of experience: January 17, 2020
Avoid this company like the plague.
Awful management, and the worst customer support in the world.
Date of experience: July 30, 2015
She was patient and explained exactly was the issue why my document was not being accepted
Date of experience: October 7, 2021
Simply the best in the business. Experience is great so far. Hopefully the journey will continue.
Date of experience: September 21, 2020
I am using Payoneer for 2 years... I love payoneer because of their great customer service
Date of experience: July 9, 2021
Really Payoneer Is Great
I'm Very Happy for being Payoneer Customer...
Thanks a lot Payoneer
Regards...
Date of experience: June 4, 2019
The people are very nice and helpful the helped me very fast to resolve my issue
Date of experience: November 21, 2019
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
