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Payoneer has a rating of 4.5 stars from 9,432 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and live chat. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
Payoneer has been a dream to utilize as my platform for receiving and making transactions in USD. They are transparent in their rates and efficient in carrying out transactions. The customer service via phone is very good as they always have a knowledgeable and polite agent on standby ready to give useful information and offer solutions to whatever challenges you may have.
To gain access, you must take a number of steps to verify your identity, and that's fine, of course. You have to upload all kinds of info, but already during the upload I get an email that the verification is not sufficient without specification, very strange because I am still uploading. Then asked several times what is wrong and how it can be solved, but I am always told that they are working on it. When I finally file a complaint, I get a message the day later that my account has been closed and I can no longer use their services without any motivation for this. Very bizarre, totally illogical and very poor service. Fortunately, there are plenty of better alternatives
It seems okay but I've had a hiccup. Hoping its resolved but overall a great site!
Date of experience: September 30, 2020
First, call to them which was answered correctly and I was able to understand the problem.
Date of experience: October 1, 2020
Very helpful and efficient. The represent was quite knowledgeable and was able to resolve my issue.
Date of experience: March 6, 2020
Very helpful customer service. I am very pleased to receive the constant support from the team.
Date of experience: August 13, 2020
It was good as it got my issues resolve and now I am awaiting my card.
Date of experience: March 12, 2020
Excellent service. Payoneer is very helpful. They are services is very important to me. Thank you
Date of experience: July 30, 2021
I got a payment pending problem. So I call Payoneer Service center they solved my problem
Date of experience: October 9, 2020
They are very professional and they talk to you very polite. I enjoy working with them.
Date of experience: August 3, 2021
Guy was so nice and he tried to resolve my problem and also to help me.
Date of experience: September 27, 2021
Excellent service very nice lady that helped me! Helped me and had the time to help
Date of experience: February 12, 2021
I think payoneer is the best ever solution that i ever experience in my freelancing life
Date of experience: April 9, 2020
I got a quick response from the customer care and the tips to solve the issue
Date of experience: July 16, 2020
I use this account for a long time. Thank you. Strongly recommend you to use Payoneer.
Date of experience: August 23, 2020
It was top-notch Jacob was amazing and my issues were look after and attended to promptly.
Date of experience: June 4, 2021
The representative was very cool and was really professional on her approach. Very subtle voice too
Date of experience: April 28, 2020
Your services really awesome love it. Thank you so much for your amazing services in pakistan
Date of experience: October 4, 2021
I was Lost but when i contacted your support I have understood and found the solution
Date of experience: August 28, 2020
I was helped and was very happy and my issues were resolved in a timely manner
Date of experience: May 21, 2020
I enjoy every bit of it, it was so nice joining this service it very professional
Date of experience: May 13, 2020
She was really nice and she understand all the issues i was having with my account
Date of experience: July 27, 2020
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
