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Payoneer has a rating of 4.5 stars from 9,432 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and live chat. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
Payoneer has been a dream to utilize as my platform for receiving and making transactions in USD. They are transparent in their rates and efficient in carrying out transactions. The customer service via phone is very good as they always have a knowledgeable and polite agent on standby ready to give useful information and offer solutions to whatever challenges you may have.
To gain access, you must take a number of steps to verify your identity, and that's fine, of course. You have to upload all kinds of info, but already during the upload I get an email that the verification is not sufficient without specification, very strange because I am still uploading. Then asked several times what is wrong and how it can be solved, but I am always told that they are working on it. When I finally file a complaint, I get a message the day later that my account has been closed and I can no longer use their services without any motivation for this. Very bizarre, totally illogical and very poor service. Fortunately, there are plenty of better alternatives
I had login problems due to a land line instead of a mobile line i put in the system...
Date of experience: August 17, 2020
Very smooth and patient one and I would call back again
Date of experience: March 19, 2020
I really like the low charges and the exchange rates. But they can do better on the rates though.
Date of experience: July 13, 2020
I was all great, perfect service. I got my issue solved.
Date of experience: November 18, 2021
The customer care agent( She was a girl) was really helpful.
Date of experience: December 11, 2019
Its good
But my issue is not solved yet
But i know the reason why i have that issue
Date of experience: December 9, 2019
Professional and helpful staff. So in overall, i'm happy with staff.
Date of experience: August 13, 2021
Very helpful and on point. Very Happy who Honey Attend me
Date of experience: April 16, 2020
Very professional
Very effective
All recommendations
Very successful and serious company
Simple applications for use
Always there for help
Date of experience: January 17, 2019
Great just great app I love it i appreciate everything and I hope a lot of people experience too
Date of experience: April 21, 2021
Tracy resolve my payoneer account problem. Solve my concern very well
Date of experience: April 22, 2020
They understood my issue very easily, they provide me best solutions
Date of experience: October 15, 2021
I am satisfied with your representative. I cleared all my queries.
Date of experience: August 26, 2021
Great application and amazing service with any bugs in the application.
Date of experience: June 5, 2021
Janine explained me about the arrival of the card very clearly
Date of experience: May 11, 2020
Great customer support great experience got it resolved in one call
Date of experience: August 30, 2021
Very good at customer service. Keep it up the good work
Date of experience: August 31, 2020
I receive excellent customer service anytime I have to contact Payoneer!
Date of experience: January 29, 2021
I hope you my funds will send as soon as possible.
Date of experience: September 13, 2021
Good system of safe money transfer case a a reputable company for international money transfers
Date of experience: December 30, 2019
Just okay. You were fast to act. And thank you for your services and time
Date of experience: June 17, 2021
I called customer service, and my balance expired. They called me back! I love that.
Date of experience: January 14, 2020
I commend the agent i call in the line. She is so good and awesome
Date of experience: October 1, 2021
I am interested in payoneer and since today i have a great time in it.
Date of experience: September 20, 2020
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
