- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Payoneer has a rating of 4.5 stars from 9,432 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and live chat. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
Payoneer has been a dream to utilize as my platform for receiving and making transactions in USD. They are transparent in their rates and efficient in carrying out transactions. The customer service via phone is very good as they always have a knowledgeable and polite agent on standby ready to give useful information and offer solutions to whatever challenges you may have.
To gain access, you must take a number of steps to verify your identity, and that's fine, of course. You have to upload all kinds of info, but already during the upload I get an email that the verification is not sufficient without specification, very strange because I am still uploading. Then asked several times what is wrong and how it can be solved, but I am always told that they are working on it. When I finally file a complaint, I get a message the day later that my account has been closed and I can no longer use their services without any motivation for this. Very bizarre, totally illogical and very poor service. Fortunately, there are plenty of better alternatives
Very not satisfied but payoneer sometimes ok not necessarily goods
* Payoneer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 21, 2021
This application is good. Im happy to use this payoneer
Date of experience: September 7, 2020
I always get exceptional customer service.
Need I say more?
Date of experience: June 10, 2020
Was good thanks was a 14:25 min call and 7 min she resolved it
Date of experience: January 23, 2020
The support is friendly and supportive. They understand the customer and serve with respect
Date of experience: July 2, 2020
I did according the instruction given by the polite representatives. Waiting for the result.
Date of experience: June 1, 2020
It was a good experience, continue with the good job.
Date of experience: July 7, 2021
John was very helpful and answered my questions very clearly.
Date of experience: November 15, 2019
Experience was generally good but voice was a bit unclear
Date of experience: February 13, 2020
Lovely payoneer my account I am happy thank you payoneer
Date of experience: February 21, 2020
I am very satisfied with the service and the speed of solving the problem
Date of experience: March 1, 2021
I like your service thanks again i ll be appreciated.
Date of experience: February 28, 2020
Excellent customer support and I highly appreciate the politeness of the customer care agent.
Date of experience: July 22, 2021
My experience is very well but the problem is my payment was not released
Date of experience: November 16, 2021
It's very friendly and easily understand and solve the issues
Date of experience: March 24, 2020
He listened to us very well and then helped us. We got a very good response. We are very satisfied.
Date of experience: February 16, 2021
I'm fully satisfied to talk with you with clear voice
Date of experience: October 12, 2020
Friendly and helpful call center. This is what I called service and customer service
Date of experience: March 29, 2020
A cool experience with the customer service, and cool employers..
Date of experience: March 26, 2020
Good service. The service and transaction fee is pretty low.
Date of experience: April 6, 2020
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Dear Anthony,
Thank you for sharing your review. We are sorry to hear that you are not fully satisfied with our services.
At Payoneer, we are constantly working to further improve the customer experience. We know we can always do better and are committed to doing precisely that.
Please kindly update your review with your customer ID and a few details of the situation that made you so upset. We will be happy to look into it for you.
Thank you in advance!
Best,
Anna from the Payoneer team