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Payoneer has a rating of 4.5 stars from 9,432 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and live chat. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
Payoneer has been a dream to utilize as my platform for receiving and making transactions in USD. They are transparent in their rates and efficient in carrying out transactions. The customer service via phone is very good as they always have a knowledgeable and polite agent on standby ready to give useful information and offer solutions to whatever challenges you may have.
To gain access, you must take a number of steps to verify your identity, and that's fine, of course. You have to upload all kinds of info, but already during the upload I get an email that the verification is not sufficient without specification, very strange because I am still uploading. Then asked several times what is wrong and how it can be solved, but I am always told that they are working on it. When I finally file a complaint, I get a message the day later that my account has been closed and I can no longer use their services without any motivation for this. Very bizarre, totally illogical and very poor service. Fortunately, there are plenty of better alternatives
They are very friendly and also helpful.
They understand my problem and explained it..
Date of experience: April 7, 2020
The request was handled fast
The guy gave excellent service
Date of experience: August 19, 2021
A Very good service and smooth, very helpful
Thank you
Date of experience: April 21, 2020
I am getting service for nearly 3 years. I am very please with them.
Date of experience: August 26, 2020
They were patient with me. My problem was resolved as quick as they could..
Date of experience: June 7, 2021
My representative was awesome! She stayed on the line until my issue was resolved.
Date of experience: August 27, 2020
I had the best best experience with Payoneer. Highly recommended!
Date of experience: May 1, 2020
Very good service very easy to get them they have explain everything to understand
Date of experience: June 26, 2020
I was a nice experience, customer representative was so helpful
Date of experience: June 7, 2021
Great and helpful service and my problem has been solved
Date of experience: May 5, 2020
I have get good representative when i call the payoneer..
Date of experience: September 3, 2021
One the best and fastest payment method and very professional
Date of experience: July 23, 2020
The services are very good, customer care very understanding and quickly solve the issue
Date of experience: February 15, 2021
My Payoneer is a block. Please unblock my account. I know Payoneer is very helpful online service.
Date of experience: March 20, 2021
I'm using Payoneer for a while and I'm very satisfied for their global services and customer care.
Date of experience: June 28, 2021
That call in my 1st call support is very good person. She is very helpful and humble.
Date of experience: October 6, 2020
No delays and always on time and that there is no issues that ever faced me before
Date of experience: October 6, 2020
I am so grateful and happy because the agent helped me and guide me through the process.
Date of experience: May 21, 2021
Its is a nice experience and awesome. She is gives a good idea and talk very warmly
Date of experience: June 19, 2020
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
