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Payoneer has a rating of 4.5 stars from 9,431 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and live chat. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
Payoneer has been a dream to utilize as my platform for receiving and making transactions in USD. They are transparent in their rates and efficient in carrying out transactions. The customer service via phone is very good as they always have a knowledgeable and polite agent on standby ready to give useful information and offer solutions to whatever challenges you may have.
To gain access, you must take a number of steps to verify your identity, and that's fine, of course. You have to upload all kinds of info, but already during the upload I get an email that the verification is not sufficient without specification, very strange because I am still uploading. Then asked several times what is wrong and how it can be solved, but I am always told that they are working on it. When I finally file a complaint, I get a message the day later that my account has been closed and I can no longer use their services without any motivation for this. Very bizarre, totally illogical and very poor service. Fortunately, there are plenty of better alternatives
I enjoy using Payoneer account,
It is perfect, perfect.
Date of experience: October 19, 2021
Payoneer customer services is very good,
I am happy with payoneer customer service
Date of experience: May 28, 2020
My experience was awesome and I was really satisfied.
Date of experience: September 16, 2020
Once you are able to get to where you need. It is great.
* Payoneer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 5, 2021
Is very useful to have payoneer and is easy to receive money worldwide
Date of experience: June 9, 2020
I am fully satisfied with service. Excellent service. Thanks
Date of experience: September 20, 2021
Wonderful experience. Professional and accurate information. Informative and helpful
Date of experience: August 6, 2020
My experience was awesome with the customer care and my issue was resolved
Date of experience: July 6, 2020
Good experience in this platform payoneer is good service
Date of experience: July 17, 2021
It's a great company. Looking forward to great experiences.
Date of experience: February 26, 2020
All service is excellent and helpful and customer service center are highly professional
Date of experience: July 10, 2020
It was great with payoneer i always very happy to be with payoneer,,
Date of experience: November 27, 2019
Excellent and nice accommodation. They are very polite and they answer my problem.
Date of experience: February 7, 2021
Excellent and professional customer service. I am highly satisfied with your customer service.
Date of experience: June 19, 2020
Awesome company awesome staff and they are very cooperative
Date of experience: October 9, 2020
Payoneer has a worlds bad services. Don't use payoneer.
Date of experience: September 13, 2016
The service is good and customer service very efficient.
Date of experience: October 18, 2020
Easy Transaction and safe. Very convenient and affordable rates.
Date of experience: August 12, 2021
Best Good service.
I am extremely satisfied.
Good luck
Date of experience: October 23, 2020
Customer service is really great. They are really helpful.
Date of experience: October 20, 2020
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Dear Jodiann,
Thank you so much for sharing your review. We are happy to hear that you enjoyed our customer service.
At Payoneer we are constantly working to further improve the customer experience. We know we can always do better and are committed to doing precisely that. If you feel like there's something we should improve, please feel free to respond to this message with more detail. We would be happy to look into it for you.
If this is not the case and you are happy with our services, please kindly consider adjusting your review's rating. That would mean a lot to us.
We truly appreciate your feedback that helps us grow!
Best,
Anna from the Payoneer team