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Payoneer has a rating of 4.5 stars from 9,431 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and live chat. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
Payoneer has been a dream to utilize as my platform for receiving and making transactions in USD. They are transparent in their rates and efficient in carrying out transactions. The customer service via phone is very good as they always have a knowledgeable and polite agent on standby ready to give useful information and offer solutions to whatever challenges you may have.
To gain access, you must take a number of steps to verify your identity, and that's fine, of course. You have to upload all kinds of info, but already during the upload I get an email that the verification is not sufficient without specification, very strange because I am still uploading. Then asked several times what is wrong and how it can be solved, but I am always told that they are working on it. When I finally file a complaint, I get a message the day later that my account has been closed and I can no longer use their services without any motivation for this. Very bizarre, totally illogical and very poor service. Fortunately, there are plenty of better alternatives
I'm using payoneer from 2014 and is the best of the best
Date of experience: August 14, 2020
I prefer using Payoneer. It is very good. I very prefer. Thanks for your service
Date of experience: October 5, 2020
This Payoneer app is very good and they can talk with very polite and they can reply fast
Date of experience: June 2, 2020
I got what I need. That's why I like Payoneer very much.
Date of experience: October 8, 2020
Thanks. Payoneer support is like a love:)
GREAT GREAT GREAT. Payoneer the best best:)
Amazing service always :) :)
Date of experience: May 21, 2018
My payment is pending for 5 days
Hope soon my payment clear
Date of experience: May 25, 2021
I am very satisfied. Your customer care service is very very helpful.
Date of experience: August 4, 2021
I was pleased, I mean really pleased with the customer agent reply.
Date of experience: March 30, 2020
He served me well. I greatly appreciate the service he provided me.
Date of experience: August 11, 2021
Good Service and very help full. I fill good to talk to customer service officer
Date of experience: July 17, 2020
Loved the person in the customer care. Wonderful person. Helped a lot
Date of experience: October 18, 2020
The lady was so professional and helpful and nice
Was smart too
Date of experience: May 31, 2021
My experience was good. My issue was resolved in a timely manner
Date of experience: December 30, 2019
Nice person to assist me thank u for giving me nice information
Date of experience: June 25, 2020
Online live chat is not working. Please increase your online chat services.
Date of experience: January 27, 2021
I love to use Payoneer. I it is easy to use and very nice interface.
Date of experience: January 30, 2021
I always get good service when I call Payoneer support. I love Payoneer.
Date of experience: January 8, 2020
Top notch service, great customer service, low rates.
Date of experience: September 8, 2020
My call was answered quickly. The representative was kind and patient and my problem was solved.
Date of experience: June 24, 2021
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
