Payoneer has a rating of 4.5 stars from 9,431 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and live chat. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
Payoneer has been a dream to utilize as my platform for receiving and making transactions in USD. They are transparent in their rates and efficient in carrying out transactions. The customer service via phone is very good as they always have a knowledgeable and polite agent on standby ready to give useful information and offer solutions to whatever challenges you may have.
To gain access, you must take a number of steps to verify your identity, and that's fine, of course. You have to upload all kinds of info, but already during the upload I get an email that the verification is not sufficient without specification, very strange because I am still uploading. Then asked several times what is wrong and how it can be solved, but I am always told that they are working on it. When I finally file a complaint, I get a message the day later that my account has been closed and I can no longer use their services without any motivation for this. Very bizarre, totally illogical and very poor service. Fortunately, there are plenty of better alternatives
Love Payoneer! <3
I'm in love with Payoneer, helping us the Freelancers in the best way possible.
Date of experience: January 23, 2020
Customer care is very good and very helpful I love the customer care
Date of experience: September 24, 2020
Please change my Payoneer phone number, my customer
Date of experience: July 19, 2021
U helped me very much I really thank for u thank you so much
Date of experience: October 2, 2020
Great service. Minds customer service and very effective
Date of experience: August 17, 2020
Excellent remote banking service
Excellent customer service
I am very satisfied
Date of experience: August 16, 2020
Really professional and polite, good explanation and patience.
Date of experience: July 13, 2020
They are so kind they solve your problem immediately they answer to your question
Date of experience: June 16, 2020
I lost my phone so i lost my number i need to renew my number in my payoneer account
Date of experience: February 8, 2021
I received the information I needed. Excellent service!
Date of experience: December 13, 2019
Representative is very good and guide me with very good way
Date of experience: December 23, 2019
Quick and professional, was really good and also she was kind and understanding
Date of experience: June 9, 2021
I am pleased, in the future, I need the same service.
Date of experience: October 28, 2020
The response was perfect and accurate, and my issue was resolved
Date of experience: August 25, 2020
The call agent is as polite as love
Best experience with call agent
Date of experience: February 16, 2021
Good explanation and the customer service person was very good and nice person
Date of experience: May 5, 2020
The experience was awesome. The Customer representative clearly understood the requirements.
Date of experience: May 7, 2020
I want to remove jazz cash details from payoneer please remove jazz cash details from payoneer
Date of experience: January 17, 2021
He is actually an experienced person.
His service is actually awesome
Date of experience: February 9, 2021
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.