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Payoneer has a rating of 4.5 stars from 9,431 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and live chat. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
Payoneer has been a dream to utilize as my platform for receiving and making transactions in USD. They are transparent in their rates and efficient in carrying out transactions. The customer service via phone is very good as they always have a knowledgeable and polite agent on standby ready to give useful information and offer solutions to whatever challenges you may have.
To gain access, you must take a number of steps to verify your identity, and that's fine, of course. You have to upload all kinds of info, but already during the upload I get an email that the verification is not sufficient without specification, very strange because I am still uploading. Then asked several times what is wrong and how it can be solved, but I am always told that they are working on it. When I finally file a complaint, I get a message the day later that my account has been closed and I can no longer use their services without any motivation for this. Very bizarre, totally illogical and very poor service. Fortunately, there are plenty of better alternatives
Best service with best customer support... Love it
Date of experience: September 2, 2021
My problem is solved. Very good. Very nice. Thank you. The service is very good
Date of experience: March 18, 2021
Very help full mam, its very urgent for me, nice help mam
Date of experience: January 6, 2020
I am Very happy from your support
Thanks again from your support
Date of experience: January 14, 2020
Unsatisfactory as my problem remained unsolved
Unsatisfactory as my problem remained unsolved
Date of experience: October 6, 2021
Very easy to operate the app
Very easy to operate The app
Date of experience: May 7, 2021
Great customer service, extremely reliable payment service!
Date of experience: September 10, 2020
Excellent customer customer.
Great platform for SMEs.
Date of experience: February 25, 2020
Great experience great customer care services thanks
Date of experience: May 13, 2020
Helpful and polite representative. Thank you! Thank you! Thank you! Thank you!
Date of experience: October 5, 2020
My experience is nice because I like thi and my experience very very nice
Date of experience: October 8, 2020
Very good service. Love it. We are payoneer family. We love payoneer...!
Date of experience: May 29, 2018
Very helpful, thanks for your support
Very helpful, thanks for your support
Date of experience: October 21, 2020
You have a very good service. Thank you so much and have a good day.
Date of experience: July 16, 2020
Very much understanding payoneer team. I am very much satisfied.
Date of experience: July 20, 2020
Very pleasant! The support was very polite and helpful and the solution was fast.
Date of experience: April 29, 2020
Great bank thank you,
Support is great platform is awesome
Date of experience: December 19, 2019
Very satisfy good customer services very cooperative
Date of experience: December 30, 2019
Good service very best and nice support and coronation and good staff
Date of experience: September 3, 2020
Great Experience Always!
In love with payoneer!
Great Experience Always!
In love with payoneer!
Date of experience: May 26, 2020
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Hello Ian,
We would like to apologize for any inconvenience you have experienced regarding your issue.
We aim to provide high quality assistance to be able to offer the best solution for any case our clients inquire about. Please give us a chance to rectify this, as we will have someone privately contact you to discuss your case in detail.
Best,
The Payoneer Team.