Payoneer has a rating of 4.5 stars from 9,431 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and live chat. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
Payoneer has been a dream to utilize as my platform for receiving and making transactions in USD. They are transparent in their rates and efficient in carrying out transactions. The customer service via phone is very good as they always have a knowledgeable and polite agent on standby ready to give useful information and offer solutions to whatever challenges you may have.
To gain access, you must take a number of steps to verify your identity, and that's fine, of course. You have to upload all kinds of info, but already during the upload I get an email that the verification is not sufficient without specification, very strange because I am still uploading. Then asked several times what is wrong and how it can be solved, but I am always told that they are working on it. When I finally file a complaint, I get a message the day later that my account has been closed and I can no longer use their services without any motivation for this. Very bizarre, totally illogical and very poor service. Fortunately, there are plenty of better alternatives
Been using Payoneer for long, its the best easy payment service, i can have, no other option.
Date of experience: May 5, 2021
Excellent services & payoneer needs a lot more employees like rose.
Date of experience: September 15, 2020
Excellent from start to finish, great job. Thank you
Date of experience: September 10, 2020
It is an awesome experience. They are professional, I will recommend everyone.
Date of experience: September 14, 2020
Excellent experience with payoneer customer service.
Date of experience: September 10, 2020
The person who attended me was polite, understood my issue and solved it in a timely manner.
Date of experience: July 2, 2021
Was excellent from start to finish they are well trained and all show great customer service
Date of experience: April 15, 2021
Wonderful experience. All of the representative assisted in a nice and friendly way.
Date of experience: April 15, 2021
Payoneer they help me regarding my payments very professional
Date of experience: April 15, 2021
I was not able to receive payments but allen joy and her team fixed it right away
Date of experience: July 26, 2020
My client is having trouble sending payment to me.
* Payoneer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 14, 2021
Still pending. Hopefully, it should be resolved soon.
Date of experience: July 6, 2020
Very fast and reliable in funds delivery. I have no regret using Payoneer.
Date of experience: June 29, 2020
To me it's been flawless. Customer service is just great.
Date of experience: January 31, 2020
I had great experience with call representative and my queries were well answered
Date of experience: January 29, 2020
Great service... Polite talking... This is my best experience
Date of experience: October 19, 2021
Good customer service when you have a problem. Easy to use web site and always updating customers
Date of experience: June 26, 2020
Thank you so much!
Excellent service and wonderful platform
Date of experience: May 13, 2020
I had a block bank account.
But the customer services personnel was great ro clear it up for me
Date of experience: April 14, 2021
Great attention to the customer and very helpful in finding a resolution. Thank you Leo
Date of experience: July 5, 2021
I really love dealing with Payoneer because they solve your problems and I'm so satisfied
Date of experience: July 5, 2021
Improve your bank transactions to customers account quickly.
Date of experience: July 5, 2021
My experience with Payoneer
Understanding each other msg (simple)
Date of experience: February 7, 2020
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.