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Payoneer has a rating of 4.5 stars from 9,431 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and live chat. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
Payoneer has been a dream to utilize as my platform for receiving and making transactions in USD. They are transparent in their rates and efficient in carrying out transactions. The customer service via phone is very good as they always have a knowledgeable and polite agent on standby ready to give useful information and offer solutions to whatever challenges you may have.
To gain access, you must take a number of steps to verify your identity, and that's fine, of course. You have to upload all kinds of info, but already during the upload I get an email that the verification is not sufficient without specification, very strange because I am still uploading. Then asked several times what is wrong and how it can be solved, but I am always told that they are working on it. When I finally file a complaint, I get a message the day later that my account has been closed and I can no longer use their services without any motivation for this. Very bizarre, totally illogical and very poor service. Fortunately, there are plenty of better alternatives
Its a great solution to receive and withdraw money world wide
Date of experience: November 11, 2019
Nice response and also good work by them to solve my problem.
Date of experience: July 6, 2020
I just begin because my friend told me Payoneer good
Date of experience: June 16, 2020
After 11 days i got it by payoneer but It's okay now. Thanks
Date of experience: June 11, 2020
I'm pleased with the customer service that Payoneer Gives. Promptly resolve my problem.
Date of experience: February 24, 2021
My experience is good with your customer service. Great job...
Date of experience: June 21, 2021
Great experience, I am Very Happy. Thank you so much.
Date of experience: May 13, 2020
Excellent customer service, quick response and easy to handle..
Date of experience: July 13, 2021
Fabulous - brilliant - I still waiting for my card - the treatment was really good
Date of experience: July 14, 2021
Quick response good people, connected quickly. Thanks for your help..
Date of experience: July 14, 2021
I really like the services and features of Payoneer
Date of experience: July 13, 2021
Great experience
I love how they keep things up to date.
Date of experience: March 15, 2021
Please help me I request money transfer bank account
Date of experience: February 16, 2020
Great staff service... Polite and straight to the point.
Date of experience: February 18, 2020
Payoneer is a great service which has made my life simpler.
Date of experience: July 12, 2021
I called them. Within few minutes he solved my issue.
Date of experience: September 25, 2020
Excellent and very trained staff of call centre, resolving the issues
Date of experience: November 12, 2019
The customer care representative was good and nicely talked to me
Date of experience: September 23, 2020
Excellent customer care officer, reasonably time spent on the call.
Date of experience: May 14, 2021
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
