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Payoneer has a rating of 4.5 stars from 9,431 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and live chat. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
Payoneer has been a dream to utilize as my platform for receiving and making transactions in USD. They are transparent in their rates and efficient in carrying out transactions. The customer service via phone is very good as they always have a knowledgeable and polite agent on standby ready to give useful information and offer solutions to whatever challenges you may have.
To gain access, you must take a number of steps to verify your identity, and that's fine, of course. You have to upload all kinds of info, but already during the upload I get an email that the verification is not sufficient without specification, very strange because I am still uploading. Then asked several times what is wrong and how it can be solved, but I am always told that they are working on it. When I finally file a complaint, I get a message the day later that my account has been closed and I can no longer use their services without any motivation for this. Very bizarre, totally illogical and very poor service. Fortunately, there are plenty of better alternatives
It's been a long journey with payoneer since 2008.
Date of experience: September 24, 2020
Just found my answer in two minutes. Great customer service.
Date of experience: September 24, 2020
Very Professional and almost zero waiting time. Spot on solutions
Date of experience: September 23, 2020
Very pleasant, rep did not assumed what my issue was, but yet he rather listen an understood
Date of experience: September 23, 2020
Payoneer is wonderful service and they have good customer support when needed.
Date of experience: September 22, 2020
I called payoneer customer support center and they solve my problems. Their services are good.
Date of experience: September 21, 2020
Excellent customer service
Problem resolved
Thanks
Date of experience: August 10, 2020
Experience was kindly help me to ise payoneer in easy way
Date of experience: July 14, 2021
They did great support when I called them directly. Thanks Nancy
Date of experience: August 10, 2020
Till now I have received excellent customer service from payoneer.
Date of experience: August 10, 2020
I had a wonderful experience with payoneer always... :)
Date of experience: August 10, 2020
I do enjoy every second spent with the customer service
Date of experience: April 12, 2021
I don't find live chat on my account please improve it.
Date of experience: February 20, 2020
JUST SEND MY $#*!ING MONEY AND BE DONE WITH IT, LIKE HOW MANY WEEKS DO YOU REVIEW PAYMENT? YOUR SERVICE IS THE WORST.
Date of experience: August 6, 2020
It's good and happy by the customer service provided
Date of experience: April 5, 2021
Excellent Customer Services that I receive from her.
Thank You:-)
Date of experience: July 8, 2020
Problem solved perfectly on the phone, appreciate for patience.
Date of experience: March 22, 2021
Good for international payments, they have a dedicated support team.
Date of experience: July 8, 2020
Wonderful, happy, excited, renewed, extraordinary, out of this world
Date of experience: March 23, 2021
Payoneer is best payment. I like and recommend it.
Thanks
Date of experience: June 16, 2020
Customer service rep was polite and quick to answer my questions. Great job.
Date of experience: March 1, 2021
Amazing service and Fantastic Customer Support! I can't recommend them enough!
Date of experience: October 1, 2021
Experiences are professional and easy with Payoneer. Thanks!
Date of experience: February 17, 2021
I am happy they still have their customer service team helping the clients.
Date of experience: May 18, 2020
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
