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Payoneer has a rating of 4.5 stars from 9,431 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and live chat. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
Payoneer has been a dream to utilize as my platform for receiving and making transactions in USD. They are transparent in their rates and efficient in carrying out transactions. The customer service via phone is very good as they always have a knowledgeable and polite agent on standby ready to give useful information and offer solutions to whatever challenges you may have.
To gain access, you must take a number of steps to verify your identity, and that's fine, of course. You have to upload all kinds of info, but already during the upload I get an email that the verification is not sufficient without specification, very strange because I am still uploading. Then asked several times what is wrong and how it can be solved, but I am always told that they are working on it. When I finally file a complaint, I get a message the day later that my account has been closed and I can no longer use their services without any motivation for this. Very bizarre, totally illogical and very poor service. Fortunately, there are plenty of better alternatives
My experience so far is great and its just as i expected it
Date of experience: November 19, 2019
Immediate response, good experience at all. But my issue is not resolved yet.
Date of experience: August 11, 2020
Though issue is still in pending but customer care was great
Date of experience: November 11, 2021
My experience with the customer care department was quite fantastic.
Date of experience: April 2, 2021
I like your services. Everything is easy and convenient.
Date of experience: August 10, 2020
Jean was just great! You need to really get more people like her!
Date of experience: August 7, 2020
Its Very nice experience to contact payoneer customer service
Date of experience: July 10, 2020
Excellent and prompt. I love the way they take care of their clients
Date of experience: June 16, 2020
It was a very good customer care experience, Payoneer are awesome!
Date of experience: June 17, 2020
This is very strong customer service you can ask anything... Best team ever
Date of experience: June 3, 2020
I was kindly supported with customer service department.
Date of experience: June 3, 2020
Infinitely better than other competitors. I will never go back to PayPal.
Date of experience: July 22, 2021
I have earlier opened my account with payoneer, and got it so responsive.
Date of experience: February 26, 2020
Payoneer is the safest and fastest system I have ever tried.
Date of experience: July 21, 2021
Good, we are satisfied from the services and feel happy to be with payoneer
Date of experience: February 26, 2020
This is my first time to use international prepaid MasterCard service.
Date of experience: February 25, 2020
Had a pleasant and yet very helpful correspondence
Date of experience: February 27, 2020
Excellent I am really happy about service. Thank you Payoneer.
Date of experience: November 25, 2019
Payoneer is a great platform to send and receive money
Date of experience: July 20, 2021
Overall great service just need to be more fast in payment pending time.
Date of experience: November 22, 2019
It's been great using payoneer. Very effective and easy to use.
Date of experience: July 21, 2021
Best experience thanks for your help I really appreciate
Date of experience: July 20, 2021
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
