Payoneer has a rating of 4.5 stars from 9,431 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and live chat. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
Payoneer has been a dream to utilize as my platform for receiving and making transactions in USD. They are transparent in their rates and efficient in carrying out transactions. The customer service via phone is very good as they always have a knowledgeable and polite agent on standby ready to give useful information and offer solutions to whatever challenges you may have.
To gain access, you must take a number of steps to verify your identity, and that's fine, of course. You have to upload all kinds of info, but already during the upload I get an email that the verification is not sufficient without specification, very strange because I am still uploading. Then asked several times what is wrong and how it can be solved, but I am always told that they are working on it. When I finally file a complaint, I get a message the day later that my account has been closed and I can no longer use their services without any motivation for this. Very bizarre, totally illogical and very poor service. Fortunately, there are plenty of better alternatives
The service provided at payoneer is superb as they always provide good customer relations.
Date of experience: September 30, 2020
I talk with jin, she was absolutely sweet and charming in communication.
Date of experience: September 29, 2020
Kind and fast problem solved. Nice talking with you.
Date of experience: October 2, 2020
I really like the level of professionalism by June
Date of experience: September 29, 2020
But I'm still waiting for resolve my pending payments issue
Date of experience: October 1, 2020
I can receive money from all over the world, its good for my business, thank you.
Date of experience: October 1, 2020
Using Payoneer for years. Always provide great services.
Date of experience: September 30, 2020
Payoneer is very reliable and recommended, payments are made securely
Date of experience: August 14, 2020
When it comes to online banking Payoneer is the best
Date of experience: August 11, 2020
More than expectation, perfect and excellent customer services
Date of experience: May 3, 2021
Great communication, professional existent, passionate and kind
Date of experience: August 11, 2020
I can't give the highest ratings because I'm a new applicant.
Date of experience: August 14, 2020
I always convert virtual currency on my payoneer account
Date of experience: August 14, 2020
Representative communicated pretty well and my issue was solved.
Date of experience: March 6, 2020
Its very good experience to provide opinions on the website
Date of experience: August 13, 2020
Payoneer is simply the best. Good customer services and awesome transaction offers
Date of experience: March 5, 2020
Superb service. Can't complain. Wish you all the best.
Date of experience: August 10, 2020
They're patient and try all they could to resolve your issue.
Date of experience: March 4, 2020
Payoneer Customer care so helpful and I think they are really good.
Date of experience: July 10, 2020
Fast same-day or next-day transaction and it's also secured. Great customer service as well!
Date of experience: July 7, 2020
Amazing how they help the clients! Paypal is ZERO!
Date of experience: March 2, 2020
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.