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    Payoneer

2022 SITEJABBER AWARD

Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,431 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and live chat. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.2%
Positive
576
Neutral
29
Negative
48
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Instant Feedback

1 reviews

232
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How would you rate Payoneer?
Top Positive Review

“Safe, Secure, Effective and Efficient”

Kendall B.
12/21/24

Payoneer has been a dream to utilize as my platform for receiving and making transactions in USD. They are transparent in their rates and efficient in carrying out transactions. The customer service via phone is very good as they always have a knowledgeable and polite agent on standby ready to give useful information and offer solutions to whatever challenges you may have.

Date of experience: 12/11/24
See positive reviews
Top Critical Review

“Verification failed and failing customer service”

Rolf d.
12/14/24

To gain access, you must take a number of steps to verify your identity, and that's fine, of course. You have to upload all kinds of info, but already during the upload I get an email that the verification is not sufficient without specification, very strange because I am still uploading. Then asked several times what is wrong and how it can be solved, but I am always told that they are working on it. When I finally file a complaint, I get a message the day later that my account has been closed and I can no longer use their services without any motivation for this. Very bizarre, totally illogical and very poor service. Fortunately, there are plenty of better alternatives

Date of experience: 12/4/24
See critical reviews

Reviews (9,431)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1809) customer care (733) customer support (474) bank account (294) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user akindelea
Nigeria
1 review
1 helpful vote
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September 30th, 2020
Verified purchase

The service provided at payoneer is superb as they always provide good customer relations.

Date of experience: September 30, 2020

Thumbnail of user gigmel
India
1 review
0 helpful votes
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September 29th, 2020
Verified purchase

I talk with jin, she was absolutely sweet and charming in communication.

Date of experience: September 29, 2020

Thumbnail of user alexanders307
Serbia
1 review
0 helpful votes
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October 2nd, 2020
Verified purchase

Kind and fast problem solved. Nice talking with you.

Date of experience: October 2, 2020

Thumbnail of user nurudeeni
Ghana
1 review
0 helpful votes
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September 29th, 2020
Verified purchase

I really like the level of professionalism by June

Date of experience: September 29, 2020

Thumbnail of user muhammada319
Germany
1 review
0 helpful votes
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October 1st, 2020
Verified purchase

But I'm still waiting for resolve my pending payments issue

Date of experience: October 1, 2020

Thumbnail of user johnp3122
Hong Kong
1 review
0 helpful votes
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October 1st, 2020
Verified purchase

I can receive money from all over the world, its good for my business, thank you.

Date of experience: October 1, 2020

Thumbnail of user nazvii
Bangladesh
1 review
1 helpful vote
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September 30th, 2020
Verified purchase

Using Payoneer for years. Always provide great services.

Date of experience: September 30, 2020

Thumbnail of user raquelb65
Chile
1 review
0 helpful votes
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August 14th, 2020
Verified purchase

Payoneer is very reliable and recommended, payments are made securely

Date of experience: August 14, 2020

Thumbnail of user hicheme
New Jersey
1 review
0 helpful votes
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August 11th, 2020
Verified purchase

When it comes to online banking Payoneer is the best

Date of experience: August 11, 2020

Thumbnail of user shakirr3
Pakistan
1 review
0 helpful votes
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May 3rd, 2021
Verified purchase

More than expectation, perfect and excellent customer services

Date of experience: May 3, 2021

Thumbnail of user mayad27
Israel
1 review
0 helpful votes
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August 11th, 2020
Verified purchase

Great communication, professional existent, passionate and kind

Date of experience: August 11, 2020

Thumbnail of user michelleg787
Philippines
1 review
1 helpful vote
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September 30th, 2020
Verified purchase

I can't give the highest ratings because I'm a new applicant.

Date of experience: August 14, 2020

Thumbnail of user mansinghl
Nepal
1 review
0 helpful votes
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August 11th, 2020
Verified purchase

Pin Code Reset
She was proactive and prompt. Delivered accurate information.

Date of experience: August 11, 2020

Thumbnail of user mohammada309
Bangladesh
1 review
0 helpful votes
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August 14th, 2020
Verified purchase

I always convert virtual currency on my payoneer account

Date of experience: August 14, 2020

Thumbnail of user hakime1
Morocco
1 review
0 helpful votes
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November 12th, 2021
Verified purchase

Thank you for helping me get my account back and I'm grateful

Date of experience: November 12, 2021

Thumbnail of user akinremio
Nigeria
1 review
0 helpful votes
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March 6th, 2020
Verified purchase

Representative communicated pretty well and my issue was solved.

Date of experience: March 6, 2020

Thumbnail of user abatherm
Iraq
1 review
0 helpful votes
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August 13th, 2020
Verified purchase

Its very good experience to provide opinions on the website

Date of experience: August 13, 2020

Thumbnail of user victorv122
Nigeria
1 review
0 helpful votes
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March 5th, 2020
Verified purchase

Payoneer is simply the best. Good customer services and awesome transaction offers

Date of experience: March 5, 2020

Thumbnail of user salmanh10
Pakistan
1 review
0 helpful votes
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August 10th, 2020
Verified purchase

It is awesome experience to use payoneer. I provide utmost satisfaction of your desired service.

Date of experience: August 10, 2020

Thumbnail of user wks3
Hong Kong
1 review
0 helpful votes
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August 10th, 2020
Verified purchase

Superb service. Can't complain. Wish you all the best.

Service
Value
Shipping
Returns
Quality

Date of experience: August 10, 2020

Thumbnail of user sarmilay
India
1 review
0 helpful votes
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August 10th, 2020
Verified purchase

I am happy to write this experience great support and job

Date of experience: August 10, 2020

Thumbnail of user kasumig
Morocco
1 review
0 helpful votes
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March 4th, 2020
Verified purchase

They're patient and try all they could to resolve your issue.

Date of experience: March 4, 2020

Thumbnail of user imamhossanm
Bangladesh
1 review
0 helpful votes
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July 10th, 2020
Verified purchase

Payoneer Customer care so helpful and I think they are really good.

Date of experience: July 10, 2020

Thumbnail of user camiller52
Philippines
1 review
0 helpful votes
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July 7th, 2020
Verified purchase

Fast same-day or next-day transaction and it's also secured. Great customer service as well!

Date of experience: July 7, 2020

Thumbnail of user alexz151
Romania
1 review
0 helpful votes
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March 3rd, 2020
Verified purchase

Amazing how they help the clients! Paypal is ZERO!

Date of experience: March 2, 2020

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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