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Payoneer has a rating of 4.5 stars from 9,430 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and live chat. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
Payoneer has been a dream to utilize as my platform for receiving and making transactions in USD. They are transparent in their rates and efficient in carrying out transactions. The customer service via phone is very good as they always have a knowledgeable and polite agent on standby ready to give useful information and offer solutions to whatever challenges you may have.
To gain access, you must take a number of steps to verify your identity, and that's fine, of course. You have to upload all kinds of info, but already during the upload I get an email that the verification is not sufficient without specification, very strange because I am still uploading. Then asked several times what is wrong and how it can be solved, but I am always told that they are working on it. When I finally file a complaint, I get a message the day later that my account has been closed and I can no longer use their services without any motivation for this. Very bizarre, totally illogical and very poor service. Fortunately, there are plenty of better alternatives
Best service I will always recommend anyone transacting online to use Payoneer
Date of experience: August 18, 2020
Good service i am very happy with the help she gave me...
Date of experience: June 12, 2018
So nice he really attend yo me in a good way and solve my issue clearly
Date of experience: August 18, 2020
Thank you for the immediate response on this matter.
Date of experience: May 25, 2021
Unable to link with my work site. I have tried many time but still unsolved
Date of experience: June 19, 2020
Great experience thus far. Truly delivers good service.
Date of experience: March 27, 2020
Payoneer has been very helpful and useful to me over the years.
Date of experience: February 26, 2021
Good experience with your representative thank you so much for the info
Date of experience: May 24, 2021
My experience here is very good since you have cooperative customer care.
Date of experience: December 12, 2019
Thank you for providing a great service to the freelance community.
Date of experience: February 19, 2021
Very professional and flexible above all with my english, thanks.
Date of experience: December 6, 2019
Date of experience: August 6, 2021
I have been using payoneer for years. Their services are great, and customer service even better
Date of experience: August 4, 2021
Satisfied very nice customer service. I appreciate all things
Date of experience: March 7, 2021
I have never felt this type of appreciation from other company before.
Date of experience: February 25, 2021
The level of security and personal attention exceeds my expectation
Date of experience: August 5, 2021
Customer Agent was very helpful and provided great service.
Date of experience: August 5, 2021
Good customer service and highly growing payment gateway now.
Date of experience: August 5, 2021
There is no one available for the issues to be sort out.
* Payoneer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 5, 2021
Outstanding Experience, very likely, Great communication
Good responsive time, Thank you so much
Have a fine week,
Date of experience: June 26, 2018
Trying to unblock my account after it block, I called the customer care support
Date of experience: October 13, 2020
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
