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Payoneer has a rating of 4.5 stars from 9,429 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and live chat. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
Payoneer has been a dream to utilize as my platform for receiving and making transactions in USD. They are transparent in their rates and efficient in carrying out transactions. The customer service via phone is very good as they always have a knowledgeable and polite agent on standby ready to give useful information and offer solutions to whatever challenges you may have.
To gain access, you must take a number of steps to verify your identity, and that's fine, of course. You have to upload all kinds of info, but already during the upload I get an email that the verification is not sufficient without specification, very strange because I am still uploading. Then asked several times what is wrong and how it can be solved, but I am always told that they are working on it. When I finally file a complaint, I get a message the day later that my account has been closed and I can no longer use their services without any motivation for this. Very bizarre, totally illogical and very poor service. Fortunately, there are plenty of better alternatives
Wonderful experience, Such a professional platform
Date of experience: October 15, 2020
Payoneer has been a great and efficient way to receive payment from around the world. Kudos
Date of experience: October 16, 2020
Agent Anna was polite and professional providing details on how to fix the problem
Date of experience: April 15, 2020
She was kind and guide me through the resolution quickly.
Date of experience: May 31, 2021
Can't describe. Just one thing to say, The agent was very polite.
Date of experience: October 15, 2020
I was satisfied with this customer service he did the right job
Date of experience: April 13, 2020
I've been high on thinking things and this very great expected thank u
Date of experience: April 14, 2020
Customer care is very polite and gives outstanding services.
Date of experience: October 16, 2020
The Agent is so good. She can understand problem very quickly and best try to solve that issue
Date of experience: October 13, 2020
It was great experience with chat assistant of payoneer
Date of experience: April 14, 2020
I am a freelancer graphic designer. Payoneer is very helpful to worldwide payment solution.
Date of experience: August 24, 2020
It's an absolutely excellent platform. Their customer service is top notch as well.
Date of experience: April 12, 2021
I highly recommend Payoneer. This is a very helpful payment transaction site. Thank you.
Date of experience: April 13, 2020
Outstanding customer support, that actually helps.
Date of experience: April 13, 2020
The customer service person who answered my questions is knowledgeable and helpful!
Date of experience: March 24, 2021
They have the beast services. Never knew it would be this excellent
Date of experience: April 10, 2020
Issue resolved, after a couple of months account pending.
Date of experience: July 17, 2020
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
