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Payoneer has a rating of 4.5 stars from 9,428 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and live chat. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
Payoneer has been a dream to utilize as my platform for receiving and making transactions in USD. They are transparent in their rates and efficient in carrying out transactions. The customer service via phone is very good as they always have a knowledgeable and polite agent on standby ready to give useful information and offer solutions to whatever challenges you may have.
To gain access, you must take a number of steps to verify your identity, and that's fine, of course. You have to upload all kinds of info, but already during the upload I get an email that the verification is not sufficient without specification, very strange because I am still uploading. Then asked several times what is wrong and how it can be solved, but I am always told that they are working on it. When I finally file a complaint, I get a message the day later that my account has been closed and I can no longer use their services without any motivation for this. Very bizarre, totally illogical and very poor service. Fortunately, there are plenty of better alternatives
I can him this guy was excellent and very polite. Thank You...
Date of experience: May 28, 2021
It's been very good and satisfying experience with Payoneer
Date of experience: October 21, 2020
Payoneer provide best rates in comparison to other online payment providers.
Date of experience: October 20, 2020
They solved my problem and I am very satisfied with their service thanks
Date of experience: June 3, 2021
Encountered extra difficulty in getting the money sent to me.
Date of experience: April 20, 2020
Thanks to Payoneer all world is linked together...
Date of experience: April 20, 2020
I have called to resolve my card issue. The custom support was very polite and informative.
Date of experience: August 24, 2020
Simple and efficient. Was able to answer my questions
Date of experience: August 25, 2020
I am pleased with the work that Payoneer has done for me... Thanks a lot
Date of experience: August 21, 2020
Excellent customer services provided with sound solutions
Date of experience: August 24, 2020
Just perfect! Very understanding and so helpful support!
Date of experience: August 21, 2020
Very good support, Hope my work done quickly. Everything ok.
Date of experience: March 18, 2021
Very much satisfied with services and customer support
Date of experience: March 18, 2021
I was able to connect with customer care in no time.
Date of experience: October 14, 2021
The issue got fixed and all departments worked it out together during one phone call. Well done!
Date of experience: June 1, 2021
Thank you so much for all your help it is a very good supports
Date of experience: March 11, 2021
I love to use payoneer customer service is good always got solution of my issue thanks
Date of experience: October 12, 2021
I am so happy with payoneer. Thanks to provide good service
Date of experience: March 1, 2021
Excellent support with humble approach. Got an assurance the problem will be resolved shortly.
Date of experience: October 4, 2021
It was good discussing issue with the agent. I fully understand.
Date of experience: June 5, 2020
Payoneer has one of the best and professional customer service team.
Thank you
Date of experience: October 4, 2021
Was handled by Navy who went above and beyond to complete a clearance of incoming funds.
Date of experience: May 22, 2020
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
