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    Payoneer

2022 SITEJABBER AWARD

Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,428 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and live chat. Payoneer ranks 1st among Money Transfer sites.

  • Service
    426
  • Value
    378
  • Shipping
    254
  • Returns
    246
  • Quality
    366

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.3%
Positive
575
Neutral
29
Negative
47
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Instant Feedback

1 reviews

232
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How would you rate Payoneer?
Top Positive Review

“Safe, Secure, Effective and Efficient”

Kendall B.
12/21/24

Payoneer has been a dream to utilize as my platform for receiving and making transactions in USD. They are transparent in their rates and efficient in carrying out transactions. The customer service via phone is very good as they always have a knowledgeable and polite agent on standby ready to give useful information and offer solutions to whatever challenges you may have.

Date of experience: 12/11/24
See positive reviews
Top Critical Review

“Verification failed and failing customer service”

Rolf d.
12/14/24

To gain access, you must take a number of steps to verify your identity, and that's fine, of course. You have to upload all kinds of info, but already during the upload I get an email that the verification is not sufficient without specification, very strange because I am still uploading. Then asked several times what is wrong and how it can be solved, but I am always told that they are working on it. When I finally file a complaint, I get a message the day later that my account has been closed and I can no longer use their services without any motivation for this. Very bizarre, totally illogical and very poor service. Fortunately, there are plenty of better alternatives

Date of experience: 12/4/24
See critical reviews

Reviews (9,428)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1809) customer care (733) customer support (474) bank account (294) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user sapirn
Israel
1 review
0 helpful votes
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June 2nd, 2021
Verified purchase

Great service got all the answers!
You need more information about eBay demand from us

Date of experience: June 2, 2021

Thumbnail of user mstm4
Bangladesh
1 review
0 helpful votes
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October 26th, 2020
Verified purchase

From suntrust bank transfer to payoneer Fund is pending

Date of experience: October 26, 2020

Thumbnail of user annnun
MK
1 review
0 helpful votes
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October 26th, 2020
Verified purchase

The representative was very professional and helpful!

Date of experience: October 26, 2020

Thumbnail of user pardhyumk
India
1 review
0 helpful votes
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April 30th, 2020
Verified purchase

It was good but some service should be fast like account verification and payments

Date of experience: April 30, 2020

Thumbnail of user cassianm
Zimbabwe
1 review
0 helpful votes
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October 27th, 2020
Verified purchase

Payoneer is an easy to use payment platform with very good security

Date of experience: October 27, 2020

Thumbnail of user rezounal
Bangladesh
1 review
0 helpful votes
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October 23rd, 2020
Verified purchase

Really I am happy with your service. Payoneer is very helpful.

Date of experience: October 23, 2020

Thumbnail of user subhamb
India
1 review
0 helpful votes
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April 29th, 2020
Verified purchase

It will be great once I receive my payment successfully

Date of experience: April 29, 2020

Thumbnail of user mdmaksuda
Bangladesh
1 review
0 helpful votes
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April 29th, 2020
Verified purchase

Very good experience. I am impressed. Thank you payoneer for all support.

Date of experience: April 29, 2020

Thumbnail of user markc1690
California
1 review
0 helpful votes
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April 29th, 2020
Verified purchase

My Info was wrong. Waiting for email to provide I'd.

Date of experience: April 29, 2020

Thumbnail of user unknownu51
Morocco
1 review
0 helpful votes
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April 20th, 2021
Verified purchase

The best bank that i've ever used honestly. Very easy to use and a good customer services

Date of experience: April 20, 2021

Thumbnail of user youssefe22
Morocco
1 review
0 helpful votes
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April 27th, 2020
Verified purchase

I can't thank you enough for your support
Great job am so satisfied

Date of experience: April 27, 2020

Thumbnail of user roberts3566
Belize
1 review
0 helpful votes
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July 21st, 2020
Verified purchase

Payoneer has been the solution to my online marketing problem.

Date of experience: July 21, 2020

Thumbnail of user venkatak12
India
1 review
0 helpful votes
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April 27th, 2020
Verified purchase

Very polite approach by associate and was straight to point. Solved issue within minutes

Date of experience: April 27, 2020

Thumbnail of user adrianl143
Australia
1 review
0 helpful votes
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July 20th, 2020
Verified purchase

They are providing good services which ease the payment for freelancer. Highly recommended

Date of experience: July 20, 2020

Thumbnail of user olayinkao11
Nigeria
1 review
0 helpful votes
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October 15th, 2021
Verified purchase

This is a wonderful platform. I trust my issue has been resolved. Thank you.

Date of experience: October 15, 2021

Thumbnail of user francism172
Kenya
1 review
0 helpful votes
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June 23rd, 2020
Verified purchase

Swift, reliable and easily accessible across the globe.

Date of experience: June 23, 2020

Thumbnail of user tanzilurr
Bangladesh
1 review
0 helpful votes
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March 12th, 2021
Verified purchase

My experience is good. I am satisfied to talk with customer care.

Date of experience: March 12, 2021

Thumbnail of user ruchirah
Sri Lanka
2 reviews
0 helpful votes
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May 25th, 2020
Verified purchase

Has everything you need, the customer support is excellent

Date of experience: May 25, 2020

Thumbnail of user mohdh19
India
1 review
0 helpful votes
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May 27th, 2020
Verified purchase

Excellent reply with payoneer.
I felt really happy by resolving my issue

Date of experience: May 27, 2020

Thumbnail of user mda115
Bangladesh
1 review
0 helpful votes
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May 18th, 2020
Verified purchase

The customer representative was very helpful and polite

Date of experience: May 18, 2020

Thumbnail of user abidm2
India
1 review
0 helpful votes
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January 3rd, 2020
Verified purchase

Very good simple english also indian can understand

Date of experience: December 31, 2019

Thumbnail of user nikolijam
Serbia
1 review
0 helpful votes
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January 15th, 2021
Verified purchase

The worker from Customer support was very polite, patient and solved my problem.

Date of experience: January 15, 2021

Thumbnail of user abuh13
Bangladesh
1 review
0 helpful votes
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January 2nd, 2020
Verified purchase

They are the best in support. I have been using there service for more then 2 years.

Date of experience: December 30, 2019

Thumbnail of user umera16
AE
1 review
0 helpful votes
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August 25th, 2021
Verified purchase

I always get the desired support in a short span of time

Date of experience: August 25, 2021

Thumbnail of user kelvinv17
Kenya
1 review
0 helpful votes
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August 25th, 2021
Verified purchase

Meets my financial transaction needs. I recommend it to other users

Date of experience: August 25, 2021

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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