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Payoneer has a rating of 4.5 stars from 9,428 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and live chat. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
Payoneer has been a dream to utilize as my platform for receiving and making transactions in USD. They are transparent in their rates and efficient in carrying out transactions. The customer service via phone is very good as they always have a knowledgeable and polite agent on standby ready to give useful information and offer solutions to whatever challenges you may have.
To gain access, you must take a number of steps to verify your identity, and that's fine, of course. You have to upload all kinds of info, but already during the upload I get an email that the verification is not sufficient without specification, very strange because I am still uploading. Then asked several times what is wrong and how it can be solved, but I am always told that they are working on it. When I finally file a complaint, I get a message the day later that my account has been closed and I can no longer use their services without any motivation for this. Very bizarre, totally illogical and very poor service. Fortunately, there are plenty of better alternatives
David spoke clearly, listen attentively and executed promptly
Date of experience: March 1, 2021
Good service and looking forward to receive more as time goes on
Date of experience: May 7, 2020
They were very helpful and straight Inti answering my questions
Date of experience: May 7, 2020
Was the best service i had with an international representative
Date of experience: May 18, 2020
It was all good, Service and behaviour of opposite person.
Date of experience: May 5, 2020
The representative was very clear and polite, a pleasure calling Payoneer
Date of experience: January 18, 2021
My experience was quite satisfying. Wanna thank them for there service.
Date of experience: January 20, 2021
They do a great job and also like to help people out too.
Date of experience: January 19, 2021
Good service for cs however clearing of funds takes awhile
Date of experience: May 11, 2020
The customer support who attended to understood my problem well!
Date of experience: January 20, 2021
Great service. It's was really helpful very friendly and kind.
Date of experience: August 30, 2021
Very efficient way better than traditionally payment service
Date of experience: January 19, 2021
Great experience, straight forward, didn't need to wait much on the phone.
Date of experience: January 19, 2021
Their customer care service is one of the best so far
Date of experience: January 19, 2021
It was a fantastic one. My questions were answered confidently.
Date of experience: January 18, 2021
Wonderful experience. Everything was explained by Gwen Customer service rep.
Date of experience: March 12, 2021
The Customer agent was polite, friendly and very pleasant unlike what I have heard
Date of experience: January 18, 2021
Customer care was good and resolved my issue very quick
Date of experience: January 15, 2021
They really helped me a lot regarding my account verification. You guys are awesome :)
Date of experience: September 1, 2021
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
