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Payoneer has a rating of 4.5 stars from 9,428 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and live chat. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
Payoneer has been a dream to utilize as my platform for receiving and making transactions in USD. They are transparent in their rates and efficient in carrying out transactions. The customer service via phone is very good as they always have a knowledgeable and polite agent on standby ready to give useful information and offer solutions to whatever challenges you may have.
To gain access, you must take a number of steps to verify your identity, and that's fine, of course. You have to upload all kinds of info, but already during the upload I get an email that the verification is not sufficient without specification, very strange because I am still uploading. Then asked several times what is wrong and how it can be solved, but I am always told that they are working on it. When I finally file a complaint, I get a message the day later that my account has been closed and I can no longer use their services without any motivation for this. Very bizarre, totally illogical and very poor service. Fortunately, there are plenty of better alternatives
Muy atentos y diligentes, es mucho mas facil y rapido al poder comunicarse con una persona que hable español.
Date of experience: June 15, 2018
Me alegra tener respuesta telefónica las 14 horas. Prefiero hablar en español.
Date of experience: April 16, 2024
It was so nice. I learn a lot. Mababait kasi yung mga nakakausap ko. Tas ginagawan talaga nila ng paraan para magawan ng solusyon yung problem.
Date of experience: May 25, 2020
Recomiendo por su excelente atencion y predisposición a ayudar.
Date of experience: April 16, 2024
客服电话进去后，有个按键要输入电话号码，一直循环播放来回，耽误事情，请改善。不过后来按键1输入客户ID就好了。
Date of experience: April 16, 2024
Me atendieron rápido y el muchacho fue muy amable, y supo guiarme con el problema que tuve
Date of experience: April 10, 2024
Sin duda quede encantado con el servicio, y la profesionalidad, del equipo de trabajo, respuesta rápida y precisa.
Date of experience: May 16, 2018
Muy buen servicio, conocimiento de la información solicitada, agradable y certero en sus respuestas. Poco tiempo de espera.
Date of experience: September 4, 2018
Me encantó mucho como te dan apoyo y solución a tus problemas.
Date of experience: April 12, 2024
Me atendio muy bien y ayudo a solucionar mi problema
Date of experience: April 10, 2024
Muy buena atención, en la forma de atender y explicar las cosas
Date of experience: April 10, 2024
Perfecto. Empatia, carisma, entendimiento
Agente profesional
Date of experience: April 8, 2024
Excelente atencion. Resolvieron todos los problemas de manera profesional y eficiente mostrando profesionalidad y empatía. Muy recomendable.
Date of experience: September 21, 2018
Very polite and helpfull. He anwsered me with details and he was very professionall.
Date of experience: March 4, 2021
Быстро! Удобно!
Менеджеры работают профессионально! Благодарю!🤝🏻
Я довольна сотрудничеством!
Date of experience: April 3, 2024
パスワードを忘れてサインインできなかったので、メルアドの交換とパスワードの変更について対処頂いた。3時間かかるとのことで、その対処は3時間後にする
Date of experience: October 3, 2024
Excelente servicio muy amable toda la atencion muy recomendado agradecido pude aclarar las dudas perfectamente
Date of experience: July 26, 2018
Disponible, cuidado y educado gracias gracias gracias gracias gracias gracias gracias gracias gracias
Date of experience: October 10, 2019
A Payoneer não me diz claramente porque ainda não fez a transferencia do meu dinheiro. Jà entreguei todos documentos bancarios solicitados.
Date of experience: July 20, 2020
Me siento muy agusto con el servicio que proporciona la empresa Payoneer, tanto en su plataforma, como en el área de servicio al cliente!
Date of experience: June 6, 2018
La atencion fue muy buena y eficiente y como un extra fue bueno q siendo yo argentino me haya atendido un compatriota
Date of experience: August 15, 2018
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
