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    Payoneer

2022 SITEJABBER AWARD

Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,428 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and live chat. Payoneer ranks 1st among Money Transfer sites.

  • Service
    426
  • Value
    378
  • Shipping
    254
  • Returns
    246
  • Quality
    366

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.3%
Positive
574
Neutral
29
Negative
47
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Instant Feedback

1 reviews

232
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How would you rate Payoneer?
Top Positive Review

“Safe, Secure, Effective and Efficient”

Kendall B.
12/21/24

Payoneer has been a dream to utilize as my platform for receiving and making transactions in USD. They are transparent in their rates and efficient in carrying out transactions. The customer service via phone is very good as they always have a knowledgeable and polite agent on standby ready to give useful information and offer solutions to whatever challenges you may have.

Date of experience: 12/11/24
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Top Critical Review

“Verification failed and failing customer service”

Rolf d.
12/14/24

To gain access, you must take a number of steps to verify your identity, and that's fine, of course. You have to upload all kinds of info, but already during the upload I get an email that the verification is not sufficient without specification, very strange because I am still uploading. Then asked several times what is wrong and how it can be solved, but I am always told that they are working on it. When I finally file a complaint, I get a message the day later that my account has been closed and I can no longer use their services without any motivation for this. Very bizarre, totally illogical and very poor service. Fortunately, there are plenty of better alternatives

Date of experience: 12/4/24
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Reviews (9,428)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1808) customer care (733) customer support (474) bank account (294) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user aldot4
Peru
1 review
0 helpful votes
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August 25th, 2018
Verified purchase

Estoy padeciendo para tener una cuenta pero no es culpa de ellos es de mi poca experiencia para realizar estas operaciones.

Date of experience: August 23, 2018

Thumbnail of user claitond
Brazil
1 review
0 helpful votes
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November 12th, 2021
Verified purchase

Muita demora para avaliar os documentos a payoneer demora muito para responder além de não verificar a conta fica exigindo documento

* Payoneer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: October 13, 2021

Thumbnail of user delcourtc
Italy
1 review
0 helpful votes
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June 28th, 2018
Verified purchase

Avevo un problema di carta bloccata a causa di una truffa on line ho dovuto chieder una nuova carta payoneer e ho risolto con una brava operatrice

Date of experience: June 26, 2018

Thumbnail of user tral2
Viet Nam
1 review
0 helpful votes
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August 31st, 2018
Verified purchase

Tôi mi s dng các dch v ca payoneer, tôi cm các dch v tt, Ch đ bo mt cao, nhân viên tư vn rt thân thin

Date of experience: August 28, 2018

Thumbnail of user ramkeshm1
India
1 review
0 helpful votes
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July 28th, 2020
Verified purchase

Tango me app chalata hun vahan se Paisa kamata hun ismein transfer karta hun good bahut achcha hai good

Date of experience: July 28, 2020

Thumbnail of user hienh2
Viet Nam
1 review
0 helpful votes
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November 8th, 2018
Verified purchase

Dich vu tư vn tt, cm ơn tôi có th mi bn bè tham gia.
Dich vu tư vn tt, cm ơn tôi có th mi bn bè tham gia.

Service

Date of experience: November 4, 2018

Thumbnail of user arslani5
Pakistan
1 review
0 helpful votes
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June 23rd, 2021
Verified purchase

Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome

Date of experience: June 23, 2021

Thumbnail of user sylvensonr
1 review
0 helpful votes
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November 5th, 2018
Verified purchase

Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good

Date of experience: October 31, 2018

Thumbnail of user pritim9
Bangladesh
1 review
0 helpful votes
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August 12th, 2020
Verified purchase

Nice. Nice. Nice. Nice. Nice. Nice. NiceNice. Nice. Nice. Nice. Nice. Nice. NiceNice. Nice. Nice. Nice. Nice. Nice. Nice

Date of experience: August 12, 2020

Thumbnail of user bellyg
Philippines
1 review
0 helpful votes
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May 4th, 2020
Verified purchase

None none none none none none none none none none kone mone mone none none none none none none none none none

Date of experience: May 4, 2020

Thumbnail of user alexc337
Colombia
1 review
0 helpful votes
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September 20th, 2018
Verified purchase

Como piden tener siertas empresas asociadas para poder rwetirar nuestro dinero dejan a muchas personas sin opciones en el futuro

Date of experience: September 17, 2018

Thumbnail of user muratb5
Turkey
2 reviews
0 helpful votes
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November 18th, 2019
Verified purchase

Good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good.

Date of experience: November 15, 2019

Thumbnail of user martinianod
Philippines
1 review
0 helpful votes
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May 19th, 2020
Verified purchase

Ok naman kailangan lang talaga maayos ang mga submit na requirments, para makatanggap nang payments mula sa yaar.

Service
Value
Shipping
Returns
Quality

Date of experience: May 19, 2020

Thumbnail of user juanr126
Spain
1 review
0 helpful votes
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June 15th, 2018
Verified purchase

Unico, excelente, extraordinario, completo, atento, totalmente satisfecho. El servicio es inmejorable.

Date of experience: June 13, 2018

Thumbnail of user javiert14
Spain
1 review
0 helpful votes
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June 11th, 2018
Verified purchase

Amabilidad exquisita, respuesta rapida, cada vez me agrada mas operar con payoneer en mis transacciones.

Date of experience: June 9, 2018

Thumbnail of user rosar45
DO
1 review
0 helpful votes
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June 27th, 2018
Verified purchase

Sin comentarios. Gracias. No tengo quejas. Muy satisfecha con el servicio recibido. Segura en recomendarles.

Date of experience: June 25, 2018

Thumbnail of user silviaf15
Italy
1 review
0 helpful votes
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August 12th, 2018
Verified purchase

La carta payoneer è accettata ovunque,
Transazioni veloci
Customer service sempre presente.
Per me ottimo

Date of experience: August 8, 2018

Thumbnail of user israelf17
Mexico
1 review
0 helpful votes
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September 6th, 2018
Verified purchase

Buena informacion de parte decraul muy atenyo me alludo mucho pero lamentablemente necesito volver hablar mañana

Date of experience: September 3, 2018

Thumbnail of user anniej35
France
1 review
0 helpful votes
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January 19th, 2019
Verified purchase

Difficile pour moi d"accéder par téléphone je ne parle pas anglais. A votre boite vocal téléphonique.

Date of experience: January 16, 2019

Thumbnail of user etelb
Argentina
1 review
0 helpful votes
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April 27th, 2024
Verified purchase

DA GUSTO TE ATIENDAN ASI,EXELENTE ATENCION, INMEDIATA RESPUESTA, MUY AMABLE

Date of experience: April 17, 2024

Thumbnail of user user9886
Ukraine
1 review
0 helpful votes
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September 27th, 2024
Verified purchase
• Updated review

Очень довольна, перезвонили быстро, ответы четкие и по делу. Вопрос решили. Спасибо за вашу работу

Date of experience: September 17, 2024

Мой опыт работы с Payoneer
September 26th, 2024
Verified purchase
• Previous review

Я новичок на Paayoneer. У меня не возникло особых проблем. Интерфейс понятный, поддержка ответила быстро. Вопрос решили, Я довольна. Спасибо за ваш работу.

Date of experience: September 16, 2024

Thumbnail of user juanv695
Argentina
1 review
0 helpful votes
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April 20th, 2024
Verified purchase

ME AYUDARON A SOLUCIONAR UN PROBLEMA, MUY BUENA ATENCION

Date of experience: April 10, 2024

Thumbnail of user hongc9
Viet Nam
1 review
0 helpful votes
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January 25th, 2020
Verified purchase

Toi rt hai long vơi chăm sóc khách hàng bên bn nhé

Date of experience: January 22, 2020

Thumbnail of user johannesk10
Germany
1 review
0 helpful votes
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February 2nd, 2019
Verified purchase

Sehr gut bestes Konto umzahlungen Empfangen zu können bester Service
Ich bin sehr zufrieden Frieden mit dem guten Service von payonnier

Date of experience: January 31, 2019

Thumbnail of user yosleidyp
Colombia
1 review
0 helpful votes
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July 3rd, 2020
Verified purchase

Fue muy buena, la chica logró aclarar mi duda y ahora solo espero se cargue mi saldo a mi tarjeta

Date of experience: July 3, 2020

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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