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    Payoneer

2022 SITEJABBER AWARD

Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,428 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and live chat. Payoneer ranks 1st among Money Transfer sites.

  • Service
    426
  • Value
    378
  • Shipping
    254
  • Returns
    246
  • Quality
    366

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.3%
Positive
574
Neutral
29
Negative
47
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Instant Feedback

1 reviews

232
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How would you rate Payoneer?
Top Positive Review

“Safe, Secure, Effective and Efficient”

Kendall B.
12/21/24

Payoneer has been a dream to utilize as my platform for receiving and making transactions in USD. They are transparent in their rates and efficient in carrying out transactions. The customer service via phone is very good as they always have a knowledgeable and polite agent on standby ready to give useful information and offer solutions to whatever challenges you may have.

Date of experience: 12/11/24
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Top Critical Review

“Verification failed and failing customer service”

Rolf d.
12/14/24

To gain access, you must take a number of steps to verify your identity, and that's fine, of course. You have to upload all kinds of info, but already during the upload I get an email that the verification is not sufficient without specification, very strange because I am still uploading. Then asked several times what is wrong and how it can be solved, but I am always told that they are working on it. When I finally file a complaint, I get a message the day later that my account has been closed and I can no longer use their services without any motivation for this. Very bizarre, totally illogical and very poor service. Fortunately, there are plenty of better alternatives

Date of experience: 12/4/24
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Reviews (9,428)

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Reviews that mention popular keywords

customer service (1808) customer care (733) customer support (474) bank account (294) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user hngh
Viet Nam
1 review
0 helpful votes
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January 31st, 2021
Verified purchase

Rất hài lòng. Nói chuyện tư vấn nhiệt tình. Và rất chuyên nghiệp

Date of experience: January 31, 2021

Thumbnail of user adrianag96
Colombia
1 review
0 helpful votes
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August 2nd, 2020
Verified purchase

No cancelaron cuenta que habia con mi correo quiero sacar una nueva con el mismo correo

Date of experience: August 2, 2020

Thumbnail of user ht48
Viet Nam
1 review
0 helpful votes
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February 14th, 2020
Verified purchase

Tôi đã gi đin xin tư vn và bn tư vn viên đã rt nhit tình giúp đ

Date of experience: February 11, 2020

Thumbnail of user miltont16
Ecuador
1 review
0 helpful votes
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September 6th, 2018
Verified purchase

LA MEJOR FORMA DE RECIBIR PAGOS DE TODO EL MUNDO, A TRAVÉS DE PAYONEER, DE FORMA SEGURA, SENCILLA Y VERSATIL.

Date of experience: September 4, 2018

Thumbnail of user younusa
Bangladesh
1 review
0 helpful votes
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June 25th, 2020
Verified purchase

Fine very mush jd hhvcs jhfss iiydsdv jjh hf bgdz hjjddb jdjudd jjtsv jsssgutsc jjddjyd jgd

Date of experience: June 25, 2020

Thumbnail of user dahianr
Colombia
1 review
0 helpful votes
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September 23rd, 2020
Verified purchase

Sin duda una de las mejores empresas para nosotros los comerciantes Muchas gracias por la atención

Date of experience: September 23, 2020

Thumbnail of user carloss299
Brazil
1 review
0 helpful votes
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July 6th, 2020
Verified purchase

Estou muito satisfeito com Payoneer. Recebimento rápido e taxas satisfatórias.

Date of experience: July 6, 2020

Thumbnail of user mdm109
Bangladesh
1 review
0 helpful votes
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June 22nd, 2021
Verified purchase

Good good good good good good good good good good good good good good

Date of experience: June 22, 2021

Thumbnail of user hongtuoip
Viet Nam
1 review
0 helpful votes
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September 24th, 2020
Verified purchase

Nhiệt tình, giải quyết được những vấn đề yêu cầu, nói chuyện lịch sự dễ thương

Date of experience: September 24, 2020

Thumbnail of user ajayk136
India
1 review
0 helpful votes
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July 16th, 2021
Verified purchase

Ajay kumar kashi pandit sheohar tariyani bihar *******

Date of experience: July 16, 2021

Thumbnail of user user2425
KR
1 review
0 helpful votes
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April 9th, 2021
Verified purchase

아마존과 연계하여 페이오니어의 셀러명을 수정하려 하였으나 잘 진행되지 않아 부탁을 드렸습니다.
친절히 수정해 주셨습니다.
감사합니다.

Date of experience: April 9, 2021

Thumbnail of user kashifm14
Pakistan
1 review
0 helpful votes
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May 25th, 2021
Verified purchase

I am much satisfied because customer care updated me.

Date of experience: May 25, 2021

Thumbnail of user dutchaneew
Thailand
1 review
0 helpful votes
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May 28th, 2021
Verified purchase

ทุกปัญหาที่สงสับ เจ้าหน้าที่ก็ให้คำปรึกษาได้หมด ในภาษาไทย ซื้งเป็นภาษาที่ดิฉันเข้าใจดี

Date of experience: May 28, 2021

Thumbnail of user user2673
  • Send Message
April 19th, 2021
Verified purchase

很辛苦整整個快一個多月才搞定心真的很累!
我真的快瘋了一直領不出錢,現在終於可以領錢了謝謝派安盈 拜託讓我審核我的銀行帳號

Date of experience: April 19, 2021

Thumbnail of user user2653
Thailand
1 review
0 helpful votes
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April 18th, 2021
Verified purchase

-----------------------------------------------------------------------------------------------

Date of experience: April 18, 2021

Thumbnail of user almerindap
Brazil
1 review
0 helpful votes
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February 11th, 2021
Verified purchase

Uma banco maravilhoso os atendentes sempre resolvem minhas solicitações

Date of experience: February 11, 2021

Thumbnail of user majai1
Croatia
1 review
0 helpful votes
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April 20th, 2020
Verified purchase

Nisam mogla naruciti novu kartica. Pomogli su mi skroz. Hvala

Date of experience: April 20, 2020

Thumbnail of user khadijas6
Morocco
1 review
0 helpful votes
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March 25th, 2021
Verified purchase

اود ان اشكر فريق الدعم على حسن تلبيا طلبي ورد على رسايل بكل احترام وسرعة شكرا لكم

Date of experience: March 25, 2021

Thumbnail of user gabrield139
Switzerland
2 reviews
0 helpful votes
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September 1st, 2021
Verified purchase

Gut, nur Aktivierung könnte etwas einfacher sein, sonst ist alles okay

Date of experience: September 1, 2021

Thumbnail of user danielj478
Florida
1 review
0 helpful votes
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July 26th, 2020
Verified purchase

Terrible customer service, bad platform, poor technology

Date of experience: June 26, 2020

Thumbnail of user tizazos
Israel
1 review
0 helpful votes
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September 15th, 2021
Verified purchase

השירות היה מעולה, הפקידה הייתה מעוד מנומסת וסבלנית

Date of experience: September 15, 2021

Thumbnail of user regines
France
1 review
0 helpful votes
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September 27th, 2018
Verified purchase

Super merci
Je recommande
En français en plus cest vraiment tres professionnel
Bonne journée à vous

Date of experience: September 24, 2018

Thumbnail of user wongduanb
Thailand
1 review
0 helpful votes
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June 27th, 2024
Verified purchase

ฉันได้รับบัตรเปย์โอเนียใหม่ และทำการแอคทีพ แต่ฉันอาจไม่เข้าใจขั้นตอน ฉันกดตามขั้นตอน แต่ผิดพลาด มันทำให้ฉันได้บัตรเสมือนจริงมาเรื่อยๆ 2 ใบ ฉันเครียดมาก ไม่เข้าใจระบบ จึงทำให้ฉันต้องโทรหาเจ้าหน้าที่ ซึ่งฉันพูดและฟังภาษาต่างประเทศได้ไม่ดีนัก แต่เจ้าหน้าที่ใจดีมาก รับฟังฉันจนเข้าใจ และเธอสามารถส่งวิธีการแก้ไขมาให้ฉันทางเมลล์ ทำให้ฉันแก้ปัญหาได้ แต่ฉันก็อยากถามเพิ่มอีกครั้งว่า บัตรเสมือนจริงที่ฉันได้มา 2 ใบ ฉันสามารถยกเลิกมันได้หรือไม่ ขอบคุณมาก

Date of experience: June 17, 2024

Thumbnail of user omarf40
Bangladesh
1 review
0 helpful votes
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January 31st, 2020
Verified purchase

I'm happyI'm happyI'm happyI'm happyI'm happy I'm happyI'm happyI'm happyI'm happyI'm happy

Service
Value
Shipping
Returns
Quality

Date of experience: January 28, 2020

Thumbnail of user caseylynd
Philippines
1 review
0 helpful votes
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October 16th, 2020
Verified purchase

Basta salamat KUYANG MABAET galing mo po. Sana ganyan lahat hindi masunget XD

Date of experience: October 16, 2020

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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