Payoneer

I could never believe such reliability with my financial transactions as I could since I hold Payoneer card in my wallet. Their customer support team would always be there to fix your issues without any hassle.

Payoneer is my wallet buddy on go!

It used to be very good, but the last year or so it became cumberland and problematic. Too much information and too many documents required for anything you want to do. I still choose it. Let's see if it gets worse or not.

I use Payoneer services for more than 5 years, they are a great tool for freelancers in developing countries where financial systems are not properly developed. By using Payoneer I have been simplified to receive payments through the Internet and to be able to make them cash from any ATM. While it is true that the commissions for use of the debit card can be somewhat high outside the USA, I have no other complaints. The customer service always responded to my complaints.

When it comes to customer service, payoneer is the worst ever. I have sent them millions of messages to verify my account, but they never responded.
Their fees are higher than other payment providers's fees.
In one word, I won't recommend it to enemy. DON'T EVER TRY IT!
I'm closing my payoneer account.

I have one confusing Verification message, and when I call the customer care, I spoke with Em (sorry if I dont get her name correctly), and she was more than helpful and polite. She assist me to go over my issue, in less than a minute. Thank you EM.

This company is highly unprofesionnal.
They asked me for documents after the payment arrived, it took them more than a week, their mail system fails so you can't contact them, all that to finally cancel my payment "Due to compliance reasons" with no reason at all (I'm a developer working for a legal company with no link to online casino or anything of this kind). No appeal possible.
Stay away from this company
Highly disappointed by the service they provide. I recommend to stay away.

I'd open account in my company name and also had received debit card (master card) and activated 3/4 months ago. But suddenly after transferred the fund the from airbnb.com to my debit card (payoneer account) my account got blocked without any reason. I mailed so many times but didn't get satisfactory reply. At last, i made an overseas call in UK call center and had around 20 min talk to solve the issue. But even from her i didn't get happy reply. She told me that i'd opened the personal account thats why they blocked it. Surprise, if it was personal account then how did i received the debit card in my company name and activated as well? So she advised me to open new account with company name which i just did it and waiting for approval.

Thanking you,
Binaya Shrestha
Hotel Peace Palace Nepal.

As much i know. I am using payoneer to get my payment from fiverr actually my dream is to be a international traveler and that payoneer card allow every where any both to withdrew money. And now i am dreaming to be a good freelancer and world traveler and i can get payment from papal to add bank account that help me a lot

My payment was under review and it took several days to hit my account. Even if you dont work on weekends. All transactions made before 12 pm should be review and approved/declined so the customer doesnt have to wait the whole weekend to know whats up with the transaction.

I was to receive a payment from my customer. It was *******$. First they hold my funds for more than 30 days. I called them, no proper response at all. Then they blocked my account & said we can't do business with you. I ask why? And more importantly my funds are still in payonner. There is no refund or bank transfer. There is no way to contact them at all. I mean what the hell man. It's 21st century and we are being robbed.

I was excited that finally we can let go off PayPal which charges a lot but found that Payoneer on one hand says company cannot wire transfer and on other hand it says

"Generally, you will not need to provide a bank account address when asked for receiving account details.

For local bank transfer to your EUR receiving account and for USD wire transfer, you may be asked for a bank account address. Look for the address details together with the receiving account details."

So their claims are contradicting and do not help in feeling safe that a business will get paid easily. An actual wire transfer is less complicated than your process. Additionally, they do not include Bank Address by default for a account holder to know making it difficult not easy to transact using Payoneer.

Why would I opt for a service that is more complicated for my client company and costs $30 instead of $7?

I tried to withdraw money from an ATM but I kept receiving an error message: Transaction not authorised. So I called the customers' support, I was almost immediately transferred to a support team member. He was very kind and very helpful. I had to wait a bit online but just for him to check exactely what happened with my card and explain it to me in details.
Very impress! Good job, thank you again.

Very safety and polite warm customer service.
Though my account was bolcked because of wrong information i have offered. But it makes me feel safety. And they tell me how to get help to correct everything. Thanks.

Todo funciona muy bien, no tengo quejas. Realizo pagos con la tarjeta en todo el mundo sin inconvenientes.

A new experience of great value, through which I learned how to create myself and be responsible. As for Payoneer, I do not lie to you. There are some complications that I went through, but thanks to the support staff, I was more encouraged and became more determined to overcome all obstacles. I try to follow the opinions of the community in order to gain more experience with Payoneer and I wish all the best of luck to everyone who enters with you. My request is that you support novices so that they pave the way to success because they deserve, especially after much fatigue and effort, to reach Pioneer.

I uploaded verification documents, one was rejected. I uploaded another document, it appeared to be fine. Days passed, my payments remained pending. I finally had to call customer service and the representative called customer verification who approved the documents. He told me my payments would now clear within the hour. Then I got two emails telling me that my payments, which had been with Payoneer for ten days, would only now start to 'clear the payer's bank' and would take a further four days to arrive in my account. This is service of the sort no British bank could allow itself today if it wanted to keep any of its clients.

I had an excellent experience with the care team and management. They demonstrated a willingness to help and assist and to go the extra mile to get things done. I was pleased at the patience that agent Sabastian demonstrated towards me as i was a little out of my character. Both he and the spanish team supervisor went out of their way to hear out my concern without interrupting and to help find a solution. Employees like these is what makes Payoneer worth dealing with. Thank you so much
Happy Customer :)

Hi. I truly recommend Payoneer as a prime service to handle our payments and businesses. You can receive your money in any bank you want, National or International. I'm Venezuelan, and I can say that with Payoneer I have found solutions for accesing my payment in a very acceptable way. Their service is exceptional. What are you doing using other services? Move to Payoneer!

We did not becomes satisfied through verification issue. Our issue is going pending regarding verification from the 9/august/2021 to still. I have remining document submit on 25/26- august -2021. Resolved issue asap.

It was a good experience in the end and all together the customer service personal behavior was really commendable.5 stars from myside because my matter has been resolved

Actually looks good, but I had to to write two messages for something I needed, and then call. It would have been easier if in the option "edit profile" I could edited (change) the type of account I wanted (freelancer). By the way, i still have to wait to see if payoneer changes it or not.

I noticed after I reached the $1000 quote to get a reward, they started holding my future payment which is my salary. The first time is acceptable as it was in the T&C. But providing that documents a week ago and Payo even sent an email confirmation to me that it was approved, didn't stop them to hold my salary, this time for no reason. Even the supervisor didn't know why it is being held. This is the second time now, very inconvenient. I am very unhappy because of this delay. Btw, I am a new client who just tried your service. I have been using Orbit Remit since 2012 before I switched.

Its been 3 days and still waiting for my payment. I cannot operate without funds. I have had great experience less $300 until I received $600.

Update:
They explained, payments from unknown source usually take longer from credit card payments. Its now 5 days past and still waiting, I will advise how long it will take.