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Payoneer has a rating of 4.5 stars from 9,484 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
Payoneer has always been there since the very beginning of my online carrier. When i first started freelancing, Payoneer was the only payment solution that supported a developing country like mine. Then i moved into Affiliate Marketing and almost every renowned Affiliate/CPA Network has Payoneer as a payout option. Now i run multiple 6 figure online businesses and help clients worldwide. All of my day to day Digital Marketing spendings are paid through my Payoneer card. And with their Global Payment Service, collecting payments from Clients and Merchants have become easier than ever before.
I use each & every service of Payoneer and am absolutely in love with them.
Date of experience: January 15, 2017
It is a very good experience here. I like this site it gives me joy each time i open it... i dont stress myself anymore i stay at my house get paid and make a withdraw anytime i chose. It is the best of all
Date of experience: May 31, 2018
Have been using Payoneer for more than 3 years now. This has solved all of my international payment issues. This has been my one stop shop ever since I signed up for all of my payment needs. I send and receive payments to and from across the World and have always loved the quick and efficient service. Thank You Payoneer!
Date of experience: February 11, 2019
I've been using the Payoneer payment service for over 8 years and I have been thoroughly satisfied.
Great service, low maintenance ad transfer fees, prompt and professional assistance and a user-friendly account dashboard.
I recommend Payoneer to anybody looking for an excellent online payment service.
Date of experience: May 29, 2018
Excellent service by Payoneer team. Recently my Payoneer credit card was hacked. I was informed by Payoneer customer care centre. They blocked my credit card, attended promptly and a new card issued and already delivered to me through DHL. I thus always trust Payoneer quick attention to any problem that crops up.
Date of experience: December 26, 2019
I have received an e-mail that my password has been changed even though I didn't change it. I contacted immediately Payoneer's contact center. They have checked me, told me that my balance is safe and gave me instructions about changing the password again. They were very professional and gave me precise answers.
Date of experience: September 17, 2018
I've had so many issues in regard to verifying my account and getting it approved. I needed to submit my documents once a month just for my account to work. I hope this time is the last time I will get through this painstaking procedure.
Date of experience: September 1, 2020
Payoneer has the best services ever. Their customer representative is polite and understanding. I particularly love their good exchange rate and transfer to another payoneer account is free. Awesome service
Date of experience: July 18, 2019
When I get started to apply the payout from MaxBounty, the very first step is to apply Payoneer.
However, there is a problem that happened in MaxBounty that cannot complete the sign-up process.
The only way is to contact Payoneer.
Thanks for their customer service, listen to my problem patiently, and let me know more about the Payoneer.
Excellent and helpful.
Date of experience: November 20, 2020
Every time I call I always get a resolution for my issue. Thank you so much for the knowledgeable and professional staff you have, I'm satisfied at the end of each call because they solve my issues in the most prompt way possible. Thank you!
Date of experience: April 15, 2020
I called during quarantine thinking that I was going to be on hold for an extremely long time as I had to do with other business I was dealing with. Payoneer was quick to my service. The representative was professional and efficient. I am another satisfied customer so I am taking this time to say Thank You Payoneer.
Date of experience: May 19, 2020
I got help immediately, short wait time, and they listened to what I had to say which allowed them not to waste my time telling me what they thought I wanted because of the multiple calls of similar nature they deal with all that time. My representative listened and gave a thoughtful reply after hearing what I needed.
Date of experience: June 14, 2018
I never face any problems of Services so I always best preferred for Payoneer for their super mode of fast transactions and even it's very low cost amongst all Payments Gateway of Applications across the world. All times best supportive and quick resolutions Service. I even recommended to all my colleague and friends to take this service only..
Date of experience: April 8, 2021
I have been with Payoneer close to 7 months now, and so far it's been great. It's simple smooth operative platform. For years I have been searching for platform that is tailor made for freelancers to accept payment from global sources, Payoneer just made my life easy and has been a great tool in managing my international transactions.
Date of experience: April 14, 2020
I've been trying to get in-touch with their sales department regarding business account. Their "director of sales" Lymore Hauptman makes everything possible to NOT make any sale, including being rude and ignoring emails. I wonder if that is also the case when it comes to actual service.
Date of experience: May 6, 2020
I decided to deal with my payoneer account again after a long time. Then I try to login my payoneer account but, My Payoneer account was temporarily suspended due to an extended period of inactivity. Finally I informed the customer Care service to draw your attention to the reactivation of my account. I got a very positive reply to it and my problem was solved quickly. I'm very happy about that and Thank you so much for your fast response.
Date of experience: August 24, 2021
Payoneer has been so far my support pillar for my freelance work, enabling hassle-free payments from diverse clients and partners, it's availability worldwide has improved the quality of life of many people who wouldn't have access to regular jobs, but that rather became internetpreneurs.
Date of experience: June 22, 2018
Customer service that was offered was of the highest level and not only did the rep listen but she clearly understood and as such provided a quick and simple solution that was really a "wow" moment for me. Excellent company that obviously takes its customers seriously as was very clearly with the 5 star service offered.
Date of experience: August 16, 2021
I live in a third world country but I earn money working online in different countries, the problem I had was not being able to hold any of the physical cash, I had to shop online or spend my money on gift cards. I searched all around for ways to get my cash but all of that changed when I discovered payoneer, I am now able to freely deposit, manage, transfer, earn and spend my money worldwide without limits, payoneer helped me to discover how my hard earned money feels literally. Big up payoneer.
Date of experience: November 20, 2019
Payoneer is a reliable and efficient online financial platform that offers convenient solutions for global payments and transactions. With its user-friendly interface and seamless integration with various payment gateways and marketplaces, Payoneer makes it easy for freelancers, businesses, and professionals to send and receive funds worldwide
Date of experience: February 13, 2024
So I recieved 36$ from Italki, the fee is 3$. Everything is fine until they tell me that I must have 100$ to take the money. What if I can't? I don't see any options to add money from my bank in order to take everything out. Honestly ones you get a platform which tells you, you have to take more than X $ then thats a red flag.
No customer support what so ever, and no way to move the money back to Italki.
Worst Platform created to scam people. Can't take my money for over a year now.
* Payoneer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 27, 2021
Dear Yaroslav,
Thank you very much for your review. We appreciate you being our new customer and your opinion is extremely important for us. We regret to hear that you are unhappy with our withdrawal limits.
Please make sure that Payoneer operates in strict accordance with international financial regulations. Our withdrawal limits depend on several factors, including the correspondent banks limits, and a receiving bank's conditions. Unfortunately, at the time we are unable to regulate withdrawal limits due to the internal limitations of our system. However please note that if you withdraw funds to a bank account in your local currency, the limits for such withdrawals are usually significantly lower.
We are constantly working to improve our customer service and truly value your feedback. If you need our assistance, please don't hesitate to contact us from the Support Center.
We'll be more than happy to help!
Best,
Anna from the Payoneer team
Payoneer has helped our business grow worldwide. Thank you payoneer.
Lama Hotel
Email: *******@gmail.com
Phone: *******277 (Viber, Whatsapp)
Facebook: www.facebook.com/lamahotellukla
Instagram: lamahotellukla
Lukla, Nepal
Date of experience: August 13, 2021
After two smaller transactions of 120 and 60$, I gave it a shot with my Australian client to transfer about 900$ and voila: your payment is under review. That happend two days ago, and I've been fighting their cuatomer support since. Don't know when or if they will process this, but I guess it has to do with large payments
Date of experience: September 20, 2016
Hi Aleksandar, please see my private message to you.
Good company very professional and secure company... I was facing access denied error when opening from my mobile and laptop but and my place but from other places Payoneer, the web was opening. I called support and for some reason, I forgot information about my account and they asked my identification again which is a very good thing for customer security. Best company
Date of experience: October 24, 2018
Although customer service has been good In general I feel that payoneer has limited my options for making money transfers. Having used Paypal up to now (so comparison made with Paypal) I used to be able to transfer money to my bank credit card. I can't do this with payoneer and also as far as I understand I can't transfer money to Paypal either from Payoneer. I hope these options will be available sometime in the future.
* Payoneer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 25, 2021
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Thank you so much for your kind words Charles!