Payoneer

I have an $800 a month income. And now, after 5 months of using their master card, I can't take my money because they ask me for Verification.
And for verification, I have to provide an URL of my business, and my Invoices...
Really? What if I don't have any of that? I have to fake it?
And the most important part is, the verification can take up to 3 business days...
My family depends on that money, and you found me, to $#*! with...

Worst bank account experience ever.

I used Payoneer for the first time and I realized it's simple and easy it is to get paid. Payoneer saved me a lot of time, energy and fees. I have receive a payments from my vendors and other payments matters make it simple and easy. I can now concentrate on my business without thinking about my payment matters.

The agent I spoke with was very awesome. I was a bit frustrated when I originally called but after speaking with the lady who maintained a positive attitude, I was glad I called for clarification because she truly turned how I felt about the initial call around. Bless her.

I had some issues with duplicating accounts as I forgot the old account information. I emailed them and they called me within 24 hours and gave me the solution. Now I have my old account back and they deleted my duplicate account. Very good customer service. Thank you Payoneer!

I had a problem because I did not receive money sent to me for over 2 days. I called payoneer to help and oh wow was I impressed. The representative by the name of Leonie stayed on the phone the entire time until the problem was resolved and during the entire call she was pleasant and supportive and polite. I love payoneer.

The agents were helpful and provided adequate information related to my query. But I do hope they can provide more information in some areas. But understand they have their limitations and they try their best in their power. Appreciate their services.

I have called the Customer Service with a problem of mine and instantly they helped me and solved my problem at a glance. The service was to good and so much cordial, thanks a lot for providing this kind of service

Since the first minute on the phone line, Payoneer offered you language options in order you can explain your concerns. Payoneer staff knows in detail all aspects about Company and offered you options in order to get a solution. Great Service!

The customer care person i talked with was very polite, professional and knowledgeable person. She assist me very good as i am very bad english speaker but she was fully patient and time giving lady.

Very professional services :) Highly Appreciated :)

I am from the Caribbean and my credit had finished during the call and the rep called me back. The rep before that told me what I needed to do to have my account information update. It was a great experience.

I love using Payoneer because it's easy to use and the rate is higher. I regret a bit because I didn't used it before and missed the bonus but it's fine. Because I can get my funds faster now than before.

Its easy flexible and very fast in payment and support response, I always get my payments on time, I am using Payoneer for very long time and very happy to use without any issue.

I have other accounts who handle payments but their services cannot compete with Payoneer because Payoneer is the best:)

Keep it up high and high :)

In general, Payoneer is a really good banking service. I find only one disadvantage in the online support center. It is not possible to ask a question (send a message) about your problem if your topic is not in the list.

Am with payoneer since long time and never had an issue without solving it and i appreciate the support they give us and how easy it is.
I will always stay a client with payoneer and i recommend it to everyone.

Payoneer has been a reliable partner all these years of my freelancing. The service is functional and reliable and the fees are very affordable. With the recent upgrade to the user interface of the site and mobile applications, my experience with their applications has become more intuitive with all functionality easy to find and access. Using their service is simply a pleasure to use.

Another way to judge the efficiency of an organization is to assess the quality and responsiveness of their customer service. Over the years of my using Payoneer, they have consistently met and exceeded my expectations as regards customer service. They are always very responsive and I have always come away from their customer service properly attended to and satisfied. This is invaluable to me as freelancer.

I will continue to use their service for the foreseeable future.

Cheers.

I have 150 Million us dollars in my two accounts in Payoneer. Payoneer is not issuing good standing official statement of my accounts. Not issing prepaid master card for
Use on pay pal and payoneer accounts, I am busy in sign up/log in since 15 May 2015
But i am not allowed to complete all pages of sign up. Please help me

I have written to customer care, and called customer care regarding the fact that I can no longer request payment from clients. I did supply the proper documentation for my request, however the client in question complained that it was not authorized, and the transaction was voided. Then payoneer has stopped my service in terms of being able to request payment from other clients. This is now effecting my day to day business and all I want is a solution where I can again request payment and receive payment from clients.

I was a payoneer user for 4 years. 4 YEARS! Until one day they asked for their so called "Verification" document for my address. My existing address in payoneer site wasn't a match with my current address cause I moved to a new house. Anyways, after keeping me at waiting list for more than 2-3 weeks, I get an email from them that my account has been banned.

WITHOUT ANY EXPLANATION OR REASON!

I didn't get any explanation in email or in chat when I contacted them regarding this issue. They were like "We cannot provide you any reason for the ban but it says here that your account is banned". I mean what do you think your customers are? Fools!

It's absolutely unacceptable that you ban someone's account without any explanation even after they asked for it. And on top of that, I'm banned for life form payoneer. Did you find me gambling or receiving drug selling money in my account? I was so foolish to think you guys are a good company.

I demand a reason for the ban.

I got my problem solved in only 5 mins and I really appreciate their Hard work. I was in a lot of tension of my account I was not able to withdraw but they solved my problem in 5 mins. I am really shocked Excellent Work Payoneer Customer Support. Thankyou very much

My Card is expired and I'm being asked to load the expired card with fund in order to get it renewed which should not be compulsory. The purpose of renewal is obviously to load the card with fund. I think Payoneer should stop asking this irrelevant and out of the way requirement.

Payoneer help me to get payment from all over the world, my business provide IT services, I got payment from the client who don't have Payoneer and they paid through their Mastercard.

The payment goes to under review, its because there should not be any money laundering.

However, Payoneer help the freelancer as well s business services very well.

The Payoneer staff is very good they resolve my every issue on the live call.

I recommend you to use Payoneer for your Freelancer services as well as business services.

Please keep the service open for Bangladesh. But there is one request from me. Please make the relationship more strong between Bangladesh and Payoneer. Cause there is no one gives this service in Bangladesh. Please if anyone is seeing my review. Please accept my apologies. Payoneer is awesome but there is some benefits are missing in Bangladesh. Please I highly recommend to improve the relationship between Bangladesh and Payoneer.

The only reason for the 4 stars was I received a payment that went straight to pending for 5 days, weekend included, and never got an alert until the 5th that I needed to submit additional documents. I was at first angry that I did not receive the request as soon as I had received the payment so everything could have been faster or had been prompted to submit that info when I signed up or during the months but after reviewing the forums I got in contact with a rep over the phone and was able to have it all cleared up very very quickly. Much respects to your team I just think the automatic pending status needs to coincide better with the alerts so I don't end up disputing it with my work.