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Payoneer has a rating of 4.5 stars from 9,494 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
I've been using Payoneer for 2 years and it has been very convenient and safe for me to do business and I want to thank Payoneer for it's amazing service. The platform is simple and easy to navigate and the customer service to efficient. Keep up the great work!
Date of experience: September 30, 2024
I recently created my Payoneer account, but as soon as I tried logging into the mobile app, I received a message saying that my account was blocked. This happened right after account creation, which is incredibly frustrating. I have already reached out to customer support with all the necessary details, but so far, I haven't received any response.
It's disappointing to encounter such issues right from the start, especially with no clear communication or assistance from the support team. I expected better from Payoneer.
Date of experience: September 22, 2024
La verdad que conseguir el telefono fue un dolor de cabeza, lo pude conseguir en un foro que encontré de casualidad. Deberia estar mas a mano, en la aplicacion o en la seccion contactenos. Algunas tareas como solicitar una tarjeta nueva cuando ya tenes una vigente no es posible realizarla desde la aplicacion o su sitio web. Me parece poco serio que esté tan escondido y deba ser buscado en foros o sitios externos a Payoneer, esa es lo unica cosa mala que encontré en estos 3 años que tengo como cliente el resto todo perfecto.
Date of experience: December 17, 2024
They were helpful and answered the questions I had.
Date of experience: December 1, 2024
Payoneer is superior to other services...thank you very much
Date of experience: November 29, 2024
Have great time there have answers to all my problems
Date of experience: November 28, 2024
I had great time with payoneer they are always up to mark. My all businesses are running smooth because of it I pay my clients through payoneer get paid in Intetnational currency through payoneer in short payoneer has released my lot of burden and make things easy for me
Date of experience: November 26, 2024
Totally satisfied with the service and will recommend
Date of experience: November 27, 2024
My problem know his immediately. And solve that amazing experience
Date of experience: November 26, 2024
Always fast and accurate support. Very skilled attendants.
Date of experience: November 26, 2024
Very easy to use my freelancers get their money on time. I would recommend this company to anyone that works with freelancers.
Date of experience: October 29, 2024
Wonderful experience!l Best customer support will sort all the inquiries as soon as they can.
Date of experience: November 20, 2024
Agent was very professional and caring' Thank you!
Date of experience: November 24, 2024
I believe that each and every service oriented company should have good customer support. Payoneer customer service really helps me to reach my goals and solve issues once they arise. Very much appreciated you ongoing support and care guys! Always proud and happy to user Payoneer products in my daily business life.
Date of experience: September 17, 2024
Was a good experience and I totally recommend, I was handled quickly no trouble and no waiting
Date of experience: November 22, 2024
Makes life of an entrepreneur easier definitely recommend.
Date of experience: November 22, 2024
Tye agent was quick to assist me and knew well what she was saying.
Date of experience: November 19, 2024
I resolved my issue fast and easy. Thanks for supporting.
Date of experience: November 22, 2024
Best company to work with! Very caring, very professional and fast solution to every problem!
Date of experience: November 21, 2024
There is a delay with codes being sent to email or cellphone... the verification process is lengthy
Date of experience: November 12, 2024
My verification took only few hours and it was approved the same day. Very safe this app to use and found a quick solution.
Date of experience: October 19, 2024
Things are easier with your service thank you! Customer service is also very quick to find a solution so thanks for that too
Date of experience: October 18, 2024
The customer rep was kind hearted, professional and empathetic.
Date of experience: November 21, 2024
He answered and helped promptly, patiently and politely
Date of experience: November 20, 2024
Simple y rápido, das el ok a que tu cliente transfiera y en 24 hs tenes los fondos disponibles en tu cuenta, luego los usas como mejor prefieras, transferir para pagos compras o con tarjeta de debito por el mundo.
Date of experience: December 3, 2024
The account verification system is too cumbersome，and the customer care is not helpful
Date of experience: November 19, 2024
Cool dude in asia fix my problem
Cool dude in asia fix my problem
Date of experience: November 19, 2024
Improve the charge backs and hold that are put on the account
Date of experience: November 18, 2024
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
