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Payoneer has a rating of 4.5 stars from 9,465 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
It is usually good, no problems whatsoever anywhere. But sometimes it doesn't just work. Like withdrawal on an atm or online shopping. Well atms are more error prone than online shops...
Date of experience: April 1, 2021
I retired to the Dominican republic and receive direct deposits onto this payoneer account, so far I have not had any problems. The company has a working customer service phone number,
Date of experience: November 12, 2018
Payoneer has been doing fine and improving day in day out.
I expect more improvements from every aspect of their customer service departments.
They have really helped me in my business!
Date of experience: July 31, 2018
As someone who works in a country that doesn't have access to a number of the financial services available, Payoneer has been quite the life and money saver! Would definitely recommend.
Date of experience: July 15, 2020
Awesome service. Very professional and respectful customer service. I Fully recommend Payoneer. Thank you for being so clear with the information requested.
Date of experience: January 16, 2019
Incredibly helpful and informative. I will definately recommend anyone having a problem with their account to contact customer support for their assistance
Date of experience: January 29, 2019
Thanks so much for resolving my issues. Very quick response and my issue resolved within minutes. Definitely I would like to give 5 stars. Much appreciated efforts by the Payoneer Team.
Date of experience: October 31, 2019
Read policies carefully then open your account with them. I have very good experience.
Read carefully all term and conditions, money always is an issue that's why companies rule are strict.
Date of experience: March 22, 2018
Hmm well. I get some information from him. Now I'm waiting for solving my problem. In Customer service, there I've to wait some long time. It would better to serve quickly
Date of experience: December 18, 2019
Low transfer rates and very fast transaction. Other payment methods charge so much to transfer money but Payoneer is quite affordable. Again my payment reflected the same day, which was amazing
Date of experience: July 17, 2020
A payment had been pending in my account for 2 days. I called the customer service line and spoke to Tricia who helped me get it resolved in minutes. Excellent service!
Date of experience: September 21, 2020
As a freelance translator, I have been using Payoneer for over 8 months in order to get my payments from all over the world. It is a great efficient payment service.
Date of experience: July 6, 2021
I called at night when i could work quietly/ got an instant respond from a nice calm lady who very easily explained to me how to solve my issue/ great experience!
Date of experience: November 20, 2019
I'm really impressed by the services they are providing caring their customers. Currency rates awesome customer care super awesome. Overall 500 stars.
Date of experience: February 4, 2021
I'm a freelance translator and was using Payoneer initially to get paid from my clients in the US and Germany (I'm from Bangladesh) but was getting charged a lot in fees. Otherwise I was fine with Payoneer but I also requested an invite to use Transpay early this year and finally got accepted a few weeks ago. I can see what all the buzz is about cause I get paid really fast and don't get charged fees.
Date of experience: September 21, 2015
I've requested a receiving account and they said they'll give me that in 5 days but they didn't,
Now i contacted them again and they're saying we'll give you within 24 hrs let's see what happens next
Date of experience: October 19, 2020
In my Payoneer account is not approve yet today. And I call Payoneer. And she helps me to best things from her side. About 30 minutes. Really help full. Really happy. Great service. Thank you so much
Date of experience: August 23, 2021
It has been good and useful for receiving my payments. Not a big fan of the wrong pin charge though. Once my card was stolen and I had to suffer for that. Even if its just $1.
Date of experience: September 18, 2018
I've been using Payoneer for about 7 years now and have never had any issues with them. Great and reliable service, much more useful and customer-friendly than parasites like PayPal.
Date of experience: June 11, 2018
I lost my euro bank info in global payment, gave the support a phone call, they were very helpful and understanding. Got the issue resolved in short. Thanks much appreciated.
Date of experience: October 20, 2021
Your services are really helpful. I would like to start working in merch by amazon and payoneer seem to be the best card I can use for that. Thank you
Date of experience: October 5, 2018
Is there a Payoneer Representative here? Please tell me how I can contact you.
I sent an issue to Customer Service and it has been pending for a long time.
Date of experience: October 15, 2019
I applied for an account, and waited for 02 months but it was not approved. I did not even get a mail that it was declined. Just no reply at all. I kept trying Live Support but it never worked saying 'Not available due to high number of requests'. One day Live Support connected and gave me a waiting time of 03:55 minutes. I waited for 1 hour and I was still in the queue. I just left the queue.
I will not trust a company with my money if they have such an inefficient customer service.
The site's rep on sitejabber replies quickly. But the site's Customer Service takes ages to reply. I wonder what is the problem.
Customer service sends me an email that my address need to be updated. I send them the updated address. But again I get the same email. I again send them the address. Again I get the same email. What is this?
Finally, account got approved. Waiting for the card. Will update my review again after I get my first payment.
Recently my interaction with the Customer Service and experience with the site has been excellent. Keep it up *******@Mathew H
How can I contact you? One of my issues has not been resolved by customer service since long
Date of experience: December 6, 2016
It's quite early to comment further but up until now everything was very easy and courteous. I will be able to update or add details as I try their services.
Date of experience: October 22, 2018
All's good. I wish could get direct deposits without so much hassle. And I wish this review (which it is supposed to be done voluntarily) doesn't demand 100+ characters, etc.
Date of experience: October 19, 2018
Agent was very professional but the process online is not working and you are not advised of needing more documentation when using property owners utility bill for verification of address
Date of experience: August 7, 2020
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
