- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Payoneer has a rating of 4.5 stars from 9,465 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
Personally, I think Payoneer is the fastest, most secured payment solution, not to mention the professionalism of their customer support team. I am truly satisfied being a Payoneer's user.
Date of experience: January 24, 2017
Have been using payoneer for 9 years now and so far - zero issues to whatsoever. Everything is working good and new features are introduced every so few. Thank you!
Date of experience: June 5, 2018
Everything is good except the time I have to wait until I get a customer service`s agent, and the transactions always approved on my card without confirmation from me!
Date of experience: June 26, 2018
I was well attended to by the customer care representative. Payoneer is one offshore financial solution I can recommend to anyone that has a legitimate online service or business.
Date of experience: February 4, 2019
Been getting my payments fast, some payments don't go through on time, though it rarely happens but customer service is really helpful in the event that it gets delayed.
Date of experience: August 9, 2018
It's a pleasant experience with Payoneer. It solves the problem for my online business, as well as providing good customer support and easy to be reached out to
Recommend!
Date of experience: February 21, 2021
I received excellent customer service from Payoneer! The concerns and questions I had were fully answered and explained, plus it was done in a very reasonable amount of time.
Date of experience: August 31, 2018
This is a huge scam. They sit on payments earn interest on innocent customers money.
Totally unprofessional company.At least a million years behind Paypal or any other financial company
Date of experience: May 30, 2018
Using Payoneer for many years, I can say, mostly all is ok, and small problems that appears time to time usually solving with one long conversation with tech support.
Date of experience: May 31, 2018
I am glad to use Payoneer service. It has a great Service and customer care officer was very polite and helpful conversation. They are resolving problems in minimum time.
Date of experience: June 12, 2018
Good support and solved my issue quite well. But Payoneer needs to work on in minimizing the response time in Live Chat option. Excessive waiting time there.
Need Improvements.
Date of experience: September 18, 2018
It's bee 2 weeks since my account stopped letting me in and the support service keeps saying "we are working on it".
I can't imagine any worse support service...
Date of experience: April 3, 2016
If you want to transfer money, your first choice should be payoneer because of the best service, best conversion rates and above best customer care. I simply loved it.
Date of experience: June 13, 2019
The operator is very nice and approachable. She answered all my questions in a very good way. I have nothing to say but very excellent. Thank you so much.
Date of experience: January 23, 2020
I have been a Payoneer customer for almost four months and my experience can say is ok since I did have some issues submitting my physical card and after three months I was able to order my physical carfd.
Date of experience: May 26, 2020
Payoneer is the best solution for get paid and make payment online. But sometime the charges are very much annoying. If they make a one time charge then I think it will better for me.
Date of experience: May 30, 2018
I have been a customer of Payoneer for over 6 years and the service has only gotten better with time.
My transactions are carried out in a safe, secure, and speedy manner.
Thank a bunch!
Date of experience: November 21, 2018
Be consistent please! Nothing is worst than when you have emergency needs for your funds and five days has passed with nothing in your account! My bill now has a late fee attached. Thanks Payoneer!
Date of experience: September 26, 2021
The representative was polite and very clear about the information. Been a smooth ride. Took me only 2 minutes to solve an issue that would have been a wreck if support wasnt, you know, supportive.
Date of experience: September 4, 2018
I CURRENTLY CAN'T ACCESS through my account I lost my number but still had the email ADDRESS available and functional... lost password NEVER ARRIVES to re enter and log in again. THANKS ADVICES URGENTLY I can provide passport information for ID verification if this matters
Date of experience: March 7, 2019
When I opened an account, I abandoned it for months, and later I was to receive payment from a company, and then I used my account and I got it. I wanna say its cool transacting with Payoneer and I look forward to more years using my account.
Date of experience: November 11, 2019
If you can avoid using Payoneer, you should do so. If you ever have an issue with them, they will not reply for days, they do not READ your e-mails but send you stupid automated answers, and they treat their customers like criminals. I've had several issues with them, and eventually one is forced to just abandon the problem.
Now I am locked out of an account and held hostage by Payoneer. I had to borrow funds from my own credit card because Payoneer is denying me access to my own earnings. This is criminal behaviour.
Edited to reply to Payoneer: I did, and do meet your requirements. I was even forced to take a photograph in the mirror holding my own ID. You just took 5 days to sort out the mess you created.
Why are users asked to change their NEW password 5 minutes after they have created it? I was asked to change my password 3 times in under 24 hours, and for absolutely no reason. This is not security; this is a security risk.
My review will stand because of complete lack of service or response within an acceptable time frame. 5 days is not service. I didn't buy a kettle that I can live without. You blocked access to my account for nearly a week AT MONTH END!
Date of experience: March 25, 2017
Hi Jo, I am sorry to learn about your situation with Payoneer. Please be aware that according to Payoneer policy, all accounts must meet our terms and conditions. I'm happy to look into this for you, feel free to PM me.
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Hi Alexey, I'm sorry to learn about your experience, please check your message inbox, I sent you a private message.