Payoneer has a rating of 4.5 stars from 9,494 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I opened my Payoneer account and not getting g the receiving payments. I called and Diego resolved it in 2 seconds.
Hopefully this will be my only interaction.
Also, I was all week frustrated with tha FAQ and support center. And Diego resolved it in a quick and very afable call.
Date of experience: September 2, 2024
Es tediosa la cantidad de documentosn que te piden, pero a la vez eso le da confiabilidad y es un signo de seriedad de la empresa. Esto es algo fundamental en una empresa que maneja tus ingresos.
Date of experience: December 10, 2024
Muy básico a mala. Envíe un email hace 5 días y nadie ha respondido. Hoy llame por teléfono, y si tuve respuesta.
Date of experience: January 8, 2025
Customer care is easy to get access to by phone and the agent was quite knowledgeable and helpful
Date of experience: October 24, 2024
Super fast and easy problem solving.
This is second time that i was contact customer support and everything is really good
Date of experience: October 2, 2024
En este caso me toco Adrian la persona encargada que me atendió, muy amable su manera de atenderme, me ayudo con información veras respecto al tema de poder obtener mi tarjeta de Payonner para mi país El Salvador. Me notifico que tenia pasos que no había resuelto en mi cuenta; y el me brindo los pasos para poder enviar los datos que me hacían faltan. Ahorita voy a seguir los pasos que me brindo atreves de un correo para una cuenta receptora que era el tema principal de mi llamada y por el cual el me brindo un correo en donde se explica los pasos ha realizar. Recomiendo la atención al cliente por llamada y estoy muy agradecido con Adrian por guiarme a resolver mis dudas. Muchísimas gracias!
Date of experience: November 6, 2024
Experience using card and your service is super.
Fast and clear to understand
Date of experience: October 21, 2024
The representative was very helpful with my request.
Date of experience: October 21, 2024
I have some issues with the payment and the customer service helped me throughout the process and made it easier for me
Date of experience: October 1, 2024
Siempre me atienden muy bien.
Hoy fue Antonio, muy amable.
Hace unos meses me atendió una mujer joven desde algún lugar de España. Una argentina de Córdoba que también fue excelente.
Una genia.
Siempre son muy educados y resuelven bien los problemas. Gracias!
Date of experience: November 5, 2024
The agent was really helpful. He understood me clearly and the process was smooth. I am pleased!
Date of experience: October 17, 2024
Me empezaron a llegar correos electronicos de la nada, indicando que alguien habia intentado entrar a mi cuenta, y cuando ingrese a mi cuenta minutos mas tarde, alguien se habia trasferido mas de 6000 dolares a su cuenta, me parece que vulneraron la seguridad de payoneer
Date of experience: November 4, 2024
My experience was best with Payoneer customer support
Date of experience: October 17, 2024
Even though it does not have customer care in India, but this customer care is very good, whenever I call, they pick up the call, they are not off even on Sundays
Date of experience: September 15, 2024
I lost my card, and the customer service guy was so fast with solutions, he even helped me with problems I didn't know I had. He made sure everything was clear and understandable, I received his emails and replies soo fast. Chris, thank you, boy!
Date of experience: August 18, 2024
Friendly & professional. Well communicated & hoping to get assistance as advised
Date of experience: October 15, 2024
Excelente servicio y atención, ademas de una plataforma fácil fe usar y muy segura
Date of experience: December 31, 2024
Excellent way of paying our contractors abroad. So far, I've had no issues whatsoever.
Date of experience: October 15, 2024
The customer agents are Knowledgeable, friendly and responsive
Date of experience: October 15, 2024
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.