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    Payoneer

2022 SITEJABBER AWARD

Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,494 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.

  • Service
    437
  • Value
    388
  • Shipping
    261
  • Returns
    253
  • Quality
    376

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.2%
Positive
619
Neutral
32
Negative
51
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How would you rate Payoneer?

Reviews (9,494)

Rating

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Reviews that mention popular keywords

customer service (1820) customer care (733) customer support (478) bank account (296) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user willk330
New Zealand
1 review
0 helpful votes
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October 24th, 2024
Verified purchase

It's was good learning everything that was needed about my payoneer

Date of experience: October 14, 2024

Thumbnail of user youselined
DO
1 review
0 helpful votes
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January 12th, 2025
Verified purchase
• Updated review

Muy bueno servicio los agentes son muy atentos, te respondieron a tiempo

Date of experience: January 2, 2025

Felicitayions
January 12th, 2025
Verified purchase
• Previous review

Très bon service, très rapide et confiable j'avais un problème avec une transference bancaire is m'ont retourné l'argent à Mon compte Payoneer

Date of experience: January 2, 2025

Thumbnail of user kayn158
Belize
1 review
0 helpful votes
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October 24th, 2024
Verified purchase

The service is always great as usual was. Thanks Payoneer.

Date of experience: October 14, 2024

Thumbnail of user sandras6246
California
1 review
0 helpful votes
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December 31st, 2024
Verified purchase

Muy mal por que tengo retenido 3 pagos y necesito mi dinero y no lo sn liberado no permiten pagos personales deberían modificar sus políticas

Date of experience: December 21, 2024

Thumbnail of user ahasans
Bangladesh
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

I am very happy to receive their calls and everything they are very convenient me.

Service
Value
Shipping
Returns
Quality

Date of experience: October 9, 2024

Thumbnail of user fabiana98
AE
1 review
0 helpful votes
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January 7th, 2025
Verified purchase

Siempre me han resuelto todo por llamada, mensajes o correos.

Date of experience: December 28, 2024

Thumbnail of user panicosp
Cyprus
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

We received a quick answer for our questions and solve our problem.
Thank you

Date of experience: October 10, 2024

Thumbnail of user luyongfengl
Hong Kong
1 review
0 helpful votes
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October 4th, 2024
Verified purchase

When I call customer service, the customer service specialists will answer my questions carefully and carefully.

Date of experience: September 24, 2024

Thumbnail of user innocentn10
Rwanda
1 review
0 helpful votes
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October 18th, 2024
Verified purchase

I have been using payoneer card to buy and pay goods accross the world where I travelled

Date of experience: October 8, 2024

Thumbnail of user pablosebastianb
Argentina
1 review
0 helpful votes
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November 1st, 2024
Verified purchase

Me encuentro con la cuenta en suspencion por el solo hecho de querer agregar mi segundo nombre a la cuenta
Debido a que amazon me lo solicita
Y me es muy dificil que me brinden una estomacion de tiempo o resultado de la revision siendo algo tan sencillo porque ni siquiera estoy queriendo cambiar mail ni dni

Date of experience: October 22, 2024

Thumbnail of user willp418
Florida
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

Cant complain, this time, my request was switly resolved with minimal headaches. Thank the heavens..

Date of experience: September 27, 2024

Thumbnail of user luisg1544
El Salvador
1 review
0 helpful votes
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January 3rd, 2025
Verified purchase

Buena atencion resolviendo problemas, que tenia al momento de cambiar ciertos aspectos en mi cuenta.

Date of experience: December 24, 2024

Thumbnail of user katiuskag4
Texas
1 review
0 helpful votes
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November 6th, 2024
Verified purchase

Ante las solicitud de registro tenia dudas en la documentacion a subir para su verificacion. Y al llamar en atencion al cliente, las dudas se disiparon de inmediato. Y mi cuenta fue verificada sin problemas

Date of experience: October 27, 2024

Thumbnail of user pansak
Thailand
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

I have query for account approval and it was resolved by customer care.

Date of experience: October 11, 2024

Thumbnail of user eyada32
Egypt
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

It was great because i first had this weird email saying my account will be closed so when i told the agent she understood my problem and acknowledged it wasn't me and helped me not lose ky account

Date of experience: September 3, 2024

Thumbnail of user krystagayeg
New Jersey
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

My expectations were met. The agent went above and beyond to ensure my needs were met.

Date of experience: October 9, 2024

Thumbnail of user wahabm
South Africa
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

I don't have personal experiences, but I can tell you about Payoneer based on what I've learned. Payoneer is a financial services company that offers online money transfer and digital payment services. It's often used by freelancers, businesses, and online sellers to receive payments from international clients or platforms like Amazon, eBay, and Upwork.

Date of experience: August 1, 2024

Thumbnail of user michaelk6078
Costa Rica
1 review
0 helpful votes
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October 5th, 2024
Verified purchase

I still need US Bank Wire Details and Information. This is needed for a US company to send me Wire Trf to a US Bank acct. So I can withdraw it from overseas.

Date of experience: September 25, 2024

Thumbnail of user dorise317
El Salvador
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

I recently encountered an issue with a duplicate transaction in my Payoneer account and reached out for assistance. Both Oscar from Customer Service (WhatsApp service in Spanish) and Hugo from Customer Care via email provided exceptional help. They were instrumental in calming my nerves and ensuring that everything was addressed correctly in my account.

In the past, I had been disappointed with the customer care provided by Payoneer, but it is clear that they have significantly improved their service. This time, they took extra care in resolving my issue, and I feel both relieved and extremely satisfied with the support I received.

This level of customer care has exceeded my expectations, and I am grateful for the excellent service provided.

Thank you, Payoneer, for your outstanding assistance and dedication to your clients.

Date of experience: August 6, 2024

Thumbnail of user asharm3
Pakistan
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

I love the way payoneer help their customers with efficient and on time solutions.

Date of experience: October 7, 2024

Thumbnail of user hsianghuit
TW
1 review
0 helpful votes
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December 20th, 2024
Verified purchase

個人註冊過程中,在聯繫信息的頁面,沒有提供正確的地址填寫格式,導致下一步一直無法點擊,讓人對於payoneer的IT安全性感到極度憂慮,貴公司是真心的想要經營這業務嗎?如此,怎麼讓人敢在介紹朋友使用payoneer。

Date of experience: December 10, 2024

Thumbnail of user albaluzc
Italy
1 review
0 helpful votes
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December 20th, 2024
Verified purchase

Me encuentro bien con sus servicios gracias. Son muy buenos como servicios mi dinero llega con mucha seguridad

Date of experience: December 7, 2024

Thumbnail of user markensa1
New York
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

Very kind understanding patient and assertive great customer service representative

Date of experience: October 5, 2024

Thumbnail of user jalilu
Pakistan
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

Dear Payoneer team
offers personal and business accounts, each tailored to different needs.

Date of experience: October 5, 2024

Thumbnail of user naifn2
Argentina
1 review
0 helpful votes
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December 16th, 2024
Verified purchase

Aunque 50 caracteres es me bastan para decir que es simplemente una plataforma útil que funciona relativamente bien.

Date of experience: December 6, 2024

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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