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Payoneer has a rating of 4.5 stars from 9,465 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
Thanks! This is great service for me, as I am from Ukraine. You dont have any other options to transfer money that fast. Also, thanks for connection with Monobank!
Date of experience: April 12, 2021
I've been receiving payments through Payoneer for about 3 months now. It turns out Payoneer actually proves to be a cheaper and efficienct alternative to PayPal in India. Kudos!
Date of experience: August 10, 2018
Customer care call. The representative was kind and polite. But there need to be a tracking system for members to know when the card is ready. Otherwise its inconveniencing
Date of experience: August 7, 2018
Im a freelancer from Argentina, my country has many difficulties when it comes to banking, so I opted for Payoneer and it literally saves me. Now I can work wherever I want and receive money from my clients from everywhere, also I can Shop online or use it as a debit card. I ve been travelling in Asia, america, Europe and Oceania and Payoneer works for me EXCELLENT in every place. I highly recommend it.
Date of experience: February 12, 2017
I realised my USD balance was locked and asked customer care to unlock it. Apparently, it was some type of internal error, but now everything seems OK.
Date of experience: June 12, 2020
It has been working great for online entrepreneurs like me... Thank you payoneer... However, i wud suggest decreasing the commission you take for every transaction on ATM and POS
Date of experience: June 8, 2018
Payoneer was great since it has very low fees and you can withraw directly through your bank. But it has random times of delay causing issues with it's customers.
Date of experience: April 24, 2021
I've been using Payoneer for over 3 years and love the savings and practicality it offers. The customer service experience is also excellent, and I'm a very happy client.
Date of experience: October 2, 2018
The experience was at it best. My calling card finished immediately the representative called me back and throughout our conversation he was very polite. Thumb up for your representative.
Date of experience: August 18, 2020
Great service but taking tame when you
Tall problem thats shame!
I registered my account 4 days before still i'm waiting
This time i make money whit my time
Date of experience: July 13, 2018
It was a good experience. I consider payoneer one of the most professional companies in the world. Customer agent are always responsive and helpful. Keep up the good work
Date of experience: September 9, 2020
I have been using Payoneer now for 2 months and I am still satisfied... Great service! Great customer care team, they really make you feel important whenever you call.
Date of experience: June 6, 2018
The customer service agents are always respectful and professional. If they don't have an immediate answer to your inquiry they diligently work to connect you with the right resource.
Date of experience: January 2, 2019
The staff was friendly and helped me answer questions in good time. I had issues with a refund from a vendor as well as some questions about card delivery.
Date of experience: June 27, 2018
The phone was answered very promptly. Once the guest services provider understood my problem, she explained very kindly and professionally what the next steps for me were. Great job.
Date of experience: January 15, 2019
Great company, easy to used & manage in personal love it, just is so hard to contact a representative to some assistance but thank you,. Overall you're doing great
Date of experience: July 27, 2019
Whenever I gave call them, I was responded so professionally and quickly. They listen very carefully and respond exactly what I am looking for.
Thanks to the Payoneer team.
Date of experience: January 13, 2021
Payoneer is a good platform although I just don't understand why it takes a week to resolve my issue when it's just simply updating the info. Anyway, still good.
Date of experience: December 22, 2020
I ma very happy to work with Payoneer. Currently I have an issue with blocked amount of $7600. I've sent all required documents, so please resolve the issue. Thanks.
Date of experience: February 18, 2020
Experience Support, always there to help whether it's on-site chat or by phone. The online chat version is kinda old, I think they should upgrade there chat UI design.
Date of experience: May 28, 2018
The biggest scammers. I was paid 132 euros into my account, I tried to transfer funds to my bank account, they allowed me to transfer 101 e from which I received 73 euros, the remaining 31 euros I can not transfer, so out of a total of 132 euros I will use 73 euros, a very modest commission, i just do not know who is doing business with them at all. Bypass them and don't have anything to do with them, there are many other platforms where commissions are 1-2%, with Payonir it's almost 50%, DISASTER!
Date of experience: July 30, 2023
It was awesome. I don't call companies much and try to resolve problems via email but with Payoneer, I called and the problem was resolved at a lightning-fast speed.
Date of experience: June 11, 2020
Payoneer was consistent with helping me to resolve my dispute with Airbnb. I would recommend anyone hosting Airbnb to think smart on how you will be receiving your payouts.
Date of experience: May 6, 2019
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
