Payoneer

After three successive successful fund transfers, the two succeeding fund transfer did not go through. The first one should have been credited to my bank account over two weeks ago, the following one over a week ago. Payoneer sent transfer confirmations that they said "might help" my bank find the transfers - problem is, those confirmations were to Moneynet, with Moneynet doing the actual processing. My bank says they need the reference numbers FROM Moneynet to investigate further, Payoneer says the bank doesn't need and is refusing to provide. Customer service has been rude, abrupt and they do/say whatever necessary to get you off the line. They have stated that it's the bank's responsibility to find the money that Payoneer has lost as if the bank can do that when Payoneer will not provide additional information requested. Emails go unanswered.

At this point, over $425 has "vanished" with Payoneer holding another $243 for a total of over $668 (or 31,500 pesos). I have the distinct feeling that Payoneer and/or Moneynet have financial problems or worse, are simply stealing customers money because they believe they can get away with it. My advice is stay away, do not use Payoneer to transfer your funds - they seem to believe that they can scam customers out of their hard earned money with impunity.

Called in to switch my bank accounts over, I was ran through step by step on how to do so and off the phone with my questions answered and my problem solved within 5 minutes!

It was about 1 hour 5 min call on skype, And he helps me with his best. I really don't forget about this support. Payoneer Gives me my life best support.

Thanks a lot, Payoneer.

Payoneer has become the best option when it comes to virtual banking. As an Online Language Teacher I have students all over the world. Payoneer is the most efficient way to have my income organized.

I have been trying for weeks to get a positive response after applying for a Payoneer card. I have done and sent every piece of document and answered every question and it's been nearly 4 weeks and I am
Still being given the run around after several back and forth email communications, phone calls From May 29,2020 and promises of my matter being "high priority " yet it takes weeks to get an update and the approval process on the site says 3 days. My card status still says pending. This is ridiculous, if I had known this platform would have been so much of a trouble I would have stayed away. Called today and they said I have to wait another week to get an approval which means, after approval I have to wait for the card to be shipped out then another 7-15 days wait to receive. That's ridiculous! I am very upset and disgruntled with this customer service or whatever, I wouldnt recommend anyone; if you guys can't handle a simple card issue process! It's 2020, cards are issued and delivered within a a matter of days or less than a week.

It's very user-friendly and most of the representatives on the phone know what they're doing. Payoneer is a great way to transfer funds! It's quick and easy!

Payoneer's customer support has been my best friends, since I started my dispute for ATM withdrawal. They are fast, and very professional. You guys are the best!

Above all I got a good service, I got answers to my questions. Thanks again for your service... The question is very simple and Provides beautiful solutions.

They provide nothing short of excellent services and great high quality customer support. You get very polite and friendly response whenever you contact the customer care section.

I was on the phone for approximately 5 minutes which includes me following the staff's instructions. Very pleased and now I won't have the same problem again

My experience with Payoneer has been a very good one. I have found their service package thoughtful, effective and useful and I enjoy doing business with them.

On the phone they were supper efficient. Answered quickly and were polite and professional. On emails I failed to get a reply from an actual human being.

I had problems accessing my account and within a minute Customer Support was able to get me into my account successfully, so polite helpful and friendly :)

Really like the way that the representative talk she was very polite and grateful.

Solve my query really fast.

5 star for her excellent way of talking.

Alright! Best customer support i have ever found. Payment deposit process by payoneer request way is little longer! But your payment is safe.
Thumbs up! Thanks Payoneer!

My experience with Payoneer has been amazing. I've been using Payoneer for more than a year... Incase any problem, immediate reply and actions are taken. Amazing service

I couldn't get a straightforward reply to my question, namely:
"If my client (Deluxe) pays me in USD, will I be able to withdraw the money in USD to my USD account in my Israeli bank?"
The information included in your website left me with doubts, so I sent you a message, but your reply did not address directly my question. After sending another message and getting the same reaction, I felt that I had no choice but to call you and get the assurance that I needed. I got it through your kind answering person.

Title says it all. Professional friendly and to the point. I called at midnight and didn't have to wait. My issue was resolved without problems and arguing.

One the best customer services I have received for a while now, the manager was very polite, very helpful in every aspect of the conversation, grate experience

It was a good experience. The best service ever. Thank you for helping me every time. Good service. You have provided. I will recommend Payoneer so far.

After a several time of communication i see the Customer Care are very helpful to solve your issue and accelerate the process and that increase the satisfaction

Keeps on putting my payments on pending. This is a great inconvenience as I have been transacting through payoneer, why put payment on pending for that long?/

I am really happy with this support. Thank you Mica. You are very friendly and helpful. I got all question answer properly and my problem solution easily.