- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Payoneer has a rating of 4.5 stars from 9,462 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
I have no words. I just melt to get your support. Its really awesome. I love your live call support. And the supporter was Ashley she is amazing to help me.
I really appreciate her friendly help.
Date of experience: September 10, 2018
Everything is marvelous. There are some complexity here and there, otherwise its a great service. I can use my money anywhere i want, Withdraw it anywhere i want. Security is fine too
Date of experience: June 19, 2018
The procedure is easy and understandable and customer care service is too good and quick. There is always space for improvement and I think they will keep upgrading their procedures and working.
Date of experience: November 16, 2020
The process is very strick, the information requiered to do evrything and I gues is to protect but I feel sometimes it feels like over kill but it maybe the requierement to operate this type of company.
Date of experience: October 4, 2021
My payments were pending for a month. I tried a lot but the issue was there. Eventually, I called the Customer Care center in UK. The issue was resolved within few minutes.
Date of experience: September 7, 2021
I made a Payoneer account and it was supposed to be validated in few days. I sent all the documents needed, perfectly valid and legit. After 2 weeks i got an email to send another documents, this time the ones that wasn't possible to have (since I live in a different country then where I was born, they cant ask me for passport from the new country, but I live here 2 years and there is no way to have document like that).
Meanwhile I received a payement from my new employer on that account- that doesn't exist. The payment is there but account after 5 weeks is still not approved. I sent number of emails and got zero response. They basically have my month paycheck for a whole month (so far) and don't care one bit if I have to pay my rent or survive. I called their call service (which is the only one- in US, so good luck with 40 minutes of waiting) and they said that all my papers are good and there is no particular reason why is stopped, so they will let me know next week. That next week went into week after, and week after... Payoneer has my paycheck that doesn't give me, doesn't response to my emails - with absolutely no valid reason what so ever. If that is not the worst company then I don't know what is.
Date of experience: December 22, 2016
The best experience, I know there are some issues with the loading card but it's okay.
Date of experience: July 1, 2024
Excellent, Everytime when I call, I get excellent customer service and I will always recommend Payoneer over Pay Pal any day keep it the excellent customer service and other companies need to follow with the same example as Payoneer
Date of experience: September 27, 2018
Very good service. Very Happy with them.
Good luck and dare for more.
Customer care is polite and helpful.
Strongly recommend to small businesses and freelancers.
Date of experience: October 4, 2018
I had a problem to withdraw my money from an ATM, cause i forgot my password. But when I called the customer care they solved the problem quickly. Appreciated
Date of experience: March 2, 2020
I was assisted by Emily and she is really friendly and helpful to assist. She is really professional, plus it was also super clear in giving explanation.
Thank you!
Date of experience: July 28, 2020
I would recommend Payoneer to everyone who has to work online. They are very efficient and are always willing and able to solve any issue I contact them about
Date of experience: July 23, 2018
They solve my problem every time within 10 minutes. The team is very polite and patient to listen to my problem and give me the perfect solution for it.
Date of experience: January 7, 2019
There is a high minimum withdrawal.
It's difficult to request for funds.
You cannot load your account.
Withdrawal may take days.
It's basically difficult to send and receive funds.
* Payoneer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 17, 2021
They were very helpful and my issue was solved, the support was very polite and took time to look into every detail I really appreciate the help I received.
Date of experience: August 15, 2018
Nice review and the customer service are great. They are so much approachable and nice. I would love doing the transactions with them still. Well recommended.
Date of experience: July 19, 2018
I was highly concerned about getting my payments however the agent was able to clearly explain the process and ensured that I was paid on time by my client
Date of experience: August 24, 2020
Professional service and very courteous. Service was thorough and everything checked to make sure transactions went through ok. I wish everyone's customer service was this good.
Date of experience: February 26, 2019
Josh was very efficient and explained the problem that I was having very well and it was easy to understand. I will make sure to get him on the line every time I need some help in the future
Date of experience: February 19, 2021
Until now, I have good experience with Payoneer - my payments were fast and secure. With Payoneer master card I am able to pay in every shop in my country.
Date of experience: November 27, 2018
A friendly service with a lot of capability and options for global financial solutions.
I am looking forward to using the service with my business in the global marketplace.
Date of experience: June 14, 2018
Top notch customer service is what i know you're guaranteed because I have experienced it myself. The level of patience exhibited by customer service is unprecedented.
Date of experience: March 5, 2019
These guys are awesome; service is great and quick transferring funds to my bank. Representatives are professional and courteous; they are prompt and diligent to resolving any concerns. Thanks!
Date of experience: June 18, 2018
My payoneer card was easy to apply for and to receive. I am able to manage my earnings from my overseas company easily. Customer service gives me excellent service.
Date of experience: February 10, 2020
I had difficulty linking my Fiverr and Payoneer accounts. When I called, a very polite representative responded and answered my questions, and the problem was solved.
Date of experience: October 4, 2021
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Hi Lunar, I'm happy to look into this for you- please see my private message.