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    Payoneer

2022 SITEJABBER AWARD

Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,462 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88%
Positive
596
Neutral
31
Negative
50
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Instant Feedback

1 reviews

232
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How would you rate Payoneer?

Reviews (9,462)

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Timeframe

Other

Reviews that mention popular keywords

customer service (1816) customer care (733) customer support (476) bank account (296) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user briand302
California
2 reviews
6 helpful votes
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June 6th, 2018

I was about to join Payoneer when a friend contacted me that payoneer are no longer offering Pre-Paid cards, he has a AUD account with Payoneer and tells me they don't allow Pre-paid cards which I thought was the whole idea behind this platform...

Date of experience: June 3, 2018

Thumbnail of user karens695
Costa Rica
1 review
1 helpful vote
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June 3rd, 2018
Verified purchase

Is being 4 hours no answer we cannot paid our employees. NO answer from your helpdesk no answer on any of the phones, offices close no emergency contact nothing@! What is going on!

Date of experience: June 1, 2018

Thumbnail of user jetam
Albania
1 review
3 helpful votes
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June 10th, 2016

WHAT THE BLOODY HELL DO YOU NEED TO DO TO GET SOMEONE TO ANSWER AT PAYONEER...? I WANT SOMEONE TO CALL ME (YOU HAVE MY NUMBER) NO BULL$#*! ABOUT SENDING A PRIVATE MESSAGE AS I HAVE DONE THIS AND YOU HAVEN'T RESPONDED! YOU HAVE A LARGE SUM OF MY MONEY... YES MY MONEY AND UNLESS YOU CAN TELL ME WHERE IT IS I AM GOING TO CONTACT THE APPROPRIATE AUTHORITY AND NOTIFY THEM OF THIS FRAUD. YES IT IS FRAUD WHEN YOU HAVE MONEY THAT DOES NOT BELONG TO YOU AND REFUSE TO ADVISE WHERE IT IS. YOU HAVE UNTIL TOMORROW TO ADVISE ME OR TO RETURN MY MONEY.

Date of experience: June 10, 2016

Thumbnail of user sivanp
Payoneer P. – Payoneer Rep

Hi Jeta, I am sorry to learn about your frustration, and I'll be happy to try and assist you. Please see my private message.

Thumbnail of user dfo
Nigeria
1 review
0 helpful votes
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July 30th, 2019

While other platform asked heaven and earth to register me, payoneer took their time to verify me, after which i was accepted to save and withdraw my money from their platform.
Thanks payoneer.

Date of experience: July 30, 2019

Thumbnail of user abiv1
India
1 review
0 helpful votes
  • Send Message
February 19th, 2021
Verified purchase

Payment disbursement and receiving made as simple as possible with simple & minimal identification proof verification process at very acceptable comission rates.

Service
Value
Quality

Date of experience: February 19, 2021

Thumbnail of user alexeyb15
California
1 review
0 helpful votes
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June 1st, 2018
Verified purchase

I have been using this service for 3 years already. It is the best one of this kind. It is the most convenient and reliable service I have ever used before. Strictly recommended!

Date of experience: May 30, 2018

Thumbnail of user safata
Bangladesh
1 review
0 helpful votes
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June 14th, 2018
Verified purchase

Payoneer is is a very fast gateway to receive your money. And this is what you need to grow your business, fast!

Like I said, One stop solution to global online business. :)

Date of experience: June 12, 2018

Thumbnail of user nonaphatv
Thailand
1 review
0 helpful votes
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June 12th, 2020
Verified purchase

The Customer helped resolve all issues on the day itself. I needed quick verification as I needed to pay my suppliers to fulfil orders to my customers. Payoneer helped with that. Thank you.

Date of experience: June 12, 2020

Thumbnail of user goranm9
BA
1 review
0 helpful votes
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May 18th, 2018
Verified purchase

I am more then satisfied regarding Josh feedback and professional output.
From the last time, I can see you service has new level in feedback, and all the best as I can see.

Date of experience: May 16, 2018

Thumbnail of user mohammedb54
California
1 review
1 helpful vote
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July 10th, 2020
Verified purchase

I Got Bored after so many trials to link my Global Payment Service to My PayPal account, but Everything Got Solved in Minutes after calling Payoneer Customer Care and was attended by Anna... Thank you very much Payoneer, Thank you Anna

Date of experience: July 10, 2020

Thumbnail of user walidk10
Egypt
1 review
2 helpful votes
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December 8th, 2018
Verified purchase

It's like they don't care and they wait days just to respond to an email and even when you call they tell you we will email you so just the whole company is very unhelpful

Date of experience: December 6, 2018

Thumbnail of user rameeza3
Pakistan
1 review
0 helpful votes
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January 20th, 2019
Verified purchase

I really like the service especially for new beginners and entrepreneurs and it will become famous to famous other countries and it has to expand all the countries so every one can enjoy that service

Date of experience: January 18, 2019

Thumbnail of user lusheenahz
Philippines
1 review
0 helpful votes
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October 28th, 2020
Verified purchase

I was very happy that my issue was resolved within the call. The rep who assisted me made sure that I immediately get the resolution I needed, he was very respectful and kind. Thank you.

Date of experience: October 28, 2020

Thumbnail of user dastone
Jamaica
1 review
0 helpful votes
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July 26th, 2018
Verified purchase

Andie was a great customer service representative. I wish most if not all the the place I do business with have staff like her, she is what a perfect customer service representative is all about.

Date of experience: July 23, 2018

Thumbnail of user sherrella5
Morocco
1 review
0 helpful votes
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May 22nd, 2024

It's removed in my account recipient send via email. I didn't used it iin future F*ck you, you service is bill**$#*!

Service
Value
Returns
Quality

Date of experience: May 12, 2024

Thumbnail of user shamimay1
Bangladesh
1 review
0 helpful votes
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October 26th, 2020
Verified purchase

I am so happy. They are so lovely and friendly. They help me so much. They waiting for me to solve my problem. I never think that i can get help from her. Thank you for everything..

Date of experience: October 26, 2020

Thumbnail of user jamila11
Bangladesh
1 review
0 helpful votes
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September 26th, 2018
Verified purchase

Nice service! The service is great! Just the wait time is a bit more longer for them but so far not bad they do call back if you want that options for the call back. So far so good!

Date of experience: September 24, 2018

Thumbnail of user alejandraa16
Mexico
1 review
0 helpful votes
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July 29th, 2018
Verified purchase

It was refreshing to get a customer representative with good customer skills... hes good with identifying the issue and putting the customers concerns at ease, good manners... great customer service

Date of experience: July 27, 2018

Thumbnail of user faheemk6
Pakistan
1 review
0 helpful votes
  • Send Message
July 28th, 2020
Verified purchase

Service provider was really polite and cooperative. She listened and handled my issue in a proper manner. I was satisfied by the explanation and i hope my issue resolves ASAP.

Date of experience: July 28, 2020

Thumbnail of user lindab934
Bahamas
1 review
0 helpful votes
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October 14th, 2018
Verified purchase

My experience with your company was a pleasant one. All of my concerns was addressed in a timely manner, I was walked through each step of of the online process.

Date of experience: October 12, 2018

Thumbnail of user alexandera70
BO
1 review
0 helpful votes
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November 6th, 2018
Verified purchase

Mark helped me has answered all the questions I had and was patient with me. I hope that you guys keep the excellent customer that Mark did for me Thanks

Date of experience: November 2, 2018

Thumbnail of user hinaa7
Pakistan
1 review
0 helpful votes
  • Send Message
May 30th, 2018
Verified purchase

They provide good customer support and solve the issue less than 10 mint thanks payoneer. I recommend to use the payoneer payment service as they provide best service online thanks

Date of experience: May 28, 2018

Thumbnail of user sohraba
Pakistan
1 review
0 helpful votes
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December 9th, 2018
Verified purchase

I am using payoneer from more than 3 years and I am extremely happy from their services. Trust me use this method as a withdrawl. You will be very happy. Thanks...

Date of experience: December 7, 2018

Thumbnail of user archieh41
GB
1 review
0 helpful votes
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December 13th, 2019
Verified purchase

My experience was great the person who dealt with my problem was very polite and was willing to help me and she solved my problem right away.

Thank You Jean

Date of experience: December 10, 2019

Thumbnail of user josepho134
Kenya
2 reviews
0 helpful votes
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October 8th, 2019

The customer service representative are Very professional and ethical. They try as much as they can to ensure that the client's needs are met and that you leave feeling satisfied.

Date of experience: October 8, 2019

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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