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Payoneer has a rating of 4.5 stars from 9,597 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
The platform is great, although the response time for queries using messages is limiting because of the automated responses and hence theres room for improvement. Additionally I believe you can also do better to email clients if there are gaps in the account verification processes promptly.
Date of experience: July 24, 2024
The associate was helpful and solved my problem quickly.
Date of experience: November 4, 2024
They charged me more than enough for tax and all I get is a poor customer service,most of my clients complained about delay in payment and it really affect my business.Please work on the customer service department and anyone having similar issue with tax or delayed payment and are in need of urgent funds should contact Fundreclaimer they help with just anything
Date of experience: July 30, 2024
Es tediosa la cantidad de documentosn que te piden, pero a la vez eso le da confiabilidad y es un signo de seriedad de la empresa. Esto es algo fundamental en una empresa que maneja tus ingresos.
Date of experience: December 10, 2024
Only through the phone, Payoneer can provide a decent support. Chat and e-mail don't work, unfortunately.
Date of experience: October 15, 2024
El servicio en general es bueno y vale la pena trabajar con ellos El único detalle es que contactará al servicio al cliente es muy difícil.
Date of experience: January 1, 2025
Thank you that you finally addressed my issue. You are so patient to listen to me carefully even you know my english is not so good. Hopefully next time you had an agent that can speak melayu.
Have a good day team!
Date of experience: August 5, 2024
Communication was clear and my problem was resolve quickly.Thanks again
Date of experience: November 1, 2024
Great customer service 👏
Everything went through smoothly thanks again
Date of experience: November 1, 2024
I am a merchant on eBay, and eBay for some reason wants us to have a Payoneer account. There are no other options. So I opened a Payoneer account. Which went ok. Then when I tried to enter a withdrawal account everything went south. One and a half months later and Payoneer sitting on my money I have yet to know how this will end.
Date of experience: July 29, 2024
Convenient payment option for remote work in my location.
Date of experience: November 1, 2024
Me resolvieron el problema. Rápido. Gracias mi experiencia fue muy buena el día de hoy. Me resolvieron. Algo que llevaba más de 1 mes y medio.
Date of experience: December 30, 2024
Very satisfied with it, you should experience the meaning of being professional, very good company
Date of experience: October 28, 2024
The Customer Care representative was very knowledgeable and helpful. Resolved the issue in a timely manner.
Date of experience: October 8, 2024
Payoneer has helped me grow my business for years as my customer are based internationally. Makes it easy to receive payment and pay my contractors. Not to mention the use of the card globally.
Date of experience: August 15, 2024
Already gave my review for the way Yugo helped me out in my case
Date of experience: October 29, 2024
I opened my Payoneer account and not getting g the receiving payments. I called and Diego resolved it in 2 seconds.
Hopefully this will be my only interaction.
Also, I was all week frustrated with tha FAQ and support center. And Diego resolved it in a quick and very afable call.
Date of experience: September 2, 2024
Jamar, an employee of Payoneer, was very helpful on the telephone with me although he could not resolve my queries immediately he passed the information to the relevant parties who said they will look into my query and get back to me as soon as possible.
Date of experience: July 22, 2024
Hello,
I am very glad with payoneer because the payoneer policies and use is very smart and easy. I suggest of other that they should must join payoneer.thanx
Date of experience: September 25, 2024
Excelente servicio, pronta respuesta, atención y una solución para todo, muchas gracias por todo.
Date of experience: February 10, 2025
I was satisfied with the approach from the agent thank you
Date of experience: October 30, 2024
Imposible comunicarse con un asesor al cliente, llevo varios días tratando de verificar mi cuenta, y me a sido impossible comunicarme con alguien, así como muchos que esperamos pagos por Payoneer que trabajamos en el teléfono, y poder tratar de comunicarse con ustedes es sacar un dia libre
Date of experience: November 8, 2024
I recently had the opportunity to use Payoneer for my freelance work, and overall, my experience has been quite positive.
Date of experience: October 1, 2024
Es muy difícil contactar con asesores en línea. ES un área de oportunidad
Date of experience: February 7, 2025
Ticket got closed. My issue was not resolved yet and I'm still unable to login due to a locked out account. Please help!
Date of experience: September 30, 2024
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
