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Payoneer has a rating of 4.5 stars from 9,462 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
Great service from payoneer customers care.my problem solved in payoneer accaoun but live chat off please on live chat any user services from Payoneer account
Date of experience: November 18, 2020
I had a serious problem and after accessing the chat service, I was quickly answered, and my problem was solved. I am very pleased with Payonner's service.
Date of experience: May 31, 2018
I am very content with your service
Operator is very helpful and competent
Whenever i call they give me full and satisfying answer
Thanks a lot for your help
Date of experience: July 12, 2019
Excellent service got my issue solved and I recommend using Payonner. The contact service is great and easy they respond very quick and get the issue solved very soon.
Date of experience: November 15, 2019
The customer representative was very pleasant and the transaction was fast. I asked about pending payments and the rep was quick to give an update and timeline to resolve the issue
Products used:
Services
Date of experience: June 24, 2021
Great support, i have called to payonner customer support and shared my problem, she solved it... payonner support is really great... i am very happy with payonner...
Date of experience: November 20, 2020
Very satisfied with the customer agent and he is polite and very coopirative very professional and friendly which makes me easy to communicate with him and very happy to talk with customer agent
Date of experience: February 26, 2019
Good experience but my problem not solved yet. They told me my problem will solve under 2day but till now my problem not solved,, but they r very kindly.So much concern about customer.
* Payoneer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 20, 2021
I can not speak English. But I understand some English. When I want to ask you qustion. I can not rightly question that boot. So I can not tell my exact words.
Date of experience: August 1, 2018
Effective and very polite staff and efficient support provided by Payneer customer support.
I'm very satisfied and have excellent experience with Payoneer customer care and Payneer overall.
Date of experience: December 14, 2018
The agent was great however the app needs to improve a lot
Date of experience: July 1, 2024
My priorities was met I got to resolve my issues in minutes
Date of experience: July 1, 2024
Sir, I transferred the money to the bank on 14 May. So far, Pending is telling.Sir, I transferred the money to the bank on 14 May. So far, Pending is telling. Manish Kumar Customer ID*******
Date of experience: May 16, 2021
The service I received was great. Waiting time was short and the service rep was very pleasant. The service rep was able to answer my questions and appeared to be very knowlegable.
Date of experience: August 8, 2018
Great service. And the solution needed. Great support and great service. Also has a great customer service system wich resolve issues in one call. Thanks
Date of experience: May 30, 2018
Good she was polite and I have nothing else to add, this part should skiped, Good she was polite and I have nothing else to add, this part should skiped, Good she was polite and I have nothing else to add, this part should skiped,
Date of experience: May 23, 2018
I have problem related to my account approve. They said in 3 to 5days account will be approved. I hope that my account will be approved as soon as possible.
Date of experience: July 23, 2019
Still very understanding people, I hope my issue is resolved
Date of experience: July 2, 2024
Payooner has demostrated great customer service, excellent attention to details and one-call resolve. I'm really liking their customer support and UX of their site so far.
Date of experience: March 16, 2021
Great moment with payoneer supporting to fix the issue I finally got resolved on the results tremendous
Date of experience: April 19, 2024
Fast transfers, linked to a mastercard, that you can use world wide. This company never let me down,and highly helped improoving my business.
Very good customer support as well.
Date of experience: December 20, 2018
The operator was clear in speach and dealt with me on a timely manner n offered to help again if her first suggestion didn't work. So I'd say that's great customer service.
Date of experience: December 21, 2018
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Dear Shahriar,
Thank you for your review! We are glad to know that you enjoy using Payoneer.
At Payoneer, we are constantly working to further improve the customer experience. We know we can always do better and are committed to doing precisely that.
We can see that our Customer Support Specialists have already contacted you regarding your matter. Should you have more questions, please don't hesitate to get in touch with us.
We hope for your kind understanding and cooperation!
Best,
Anna from the Payoneer team