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Payoneer has a rating of 4.5 stars from 9,460 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
I love Payoneer because I can get my money so fast, influently. In 2017, I want Payoneer will improve 2nd security in transfer money from my account to another account.
Date of experience: February 2, 2017
Payoneer is the easy way ever to receive and send money online, so fast withdraw to bank accounts, and get your payout money from Amazong, Paypal, Ebay and more...
Date of experience: October 1, 2020
It was the first time I called Payoneer Customer Service and operater I talked to was very polite and helpful, providing me with the needed information.
Thank you Patric!
Date of experience: March 15, 2021
I had a very luky and good experience, really very good company, i was happy to collaborate with them, and i ask all company for good busness to open an account with them
Date of experience: October 29, 2018
I was treated with professionalism by the representative
Date of experience: June 26, 2024
I have face an address verification problem, Firstly I have submitted the NID card but there was a fault, So I have again submitted my bank document. Then it is submitted within 5 minutes.
Date of experience: October 12, 2020
Last time i submited my apllication for payoneer card but i dint get any response but last time i again request for my card and that time got fast response that was good
Date of experience: March 6, 2019
Todo excelente sin problemas y con un servicio de soporte rapido y sin problemas
Date of experience: September 23, 2024
Payoneer is amazing. They blew my mind away today. This is absolutely great. The customer care attended to all my concerns easily and efficiently.
Date of experience: July 16, 2019
My all problems are solve thanks a lot for helping me Payoneer app is a great and easy way to get and receiving money
Date of experience: July 15, 2019
I had to send a small amount to a vendor ($600). Submitted credit card and charge. It was "pending" due to more documentation. After 24 hours, they asked for a scan of the actual credit card with numbers redacted. I provided this via their upload portal. 24 hours later they asked for corporate documents. I provided via their upload portal (yes... we have been in business for 25 years). 24 hours later they asked for a copy of my drivers license (both sides), I logged in AGAIN and provided via their upload portal. 24 hour later I opened support ticket to ask them to release funds (I've provided enough information to release a 600 charge... including my company website, company phone, company extension). 48 hour later they finally emailed me that they cancelled the charge because I was unable to provide enough documentation. They received all the documentation requested within 2 hours of the request, but would not release the funds.
I would not waste my time with a company that takes 24 hours for each document request and then is not please with receiving EXACTLY what was requested (yes... simple things like redacted images of the corporate credit card, FULL COLOR FULL IMAGE BOTH SIDES drivers license, Corporate charter scanned in on quality ScanSnap ix500).
They couldn't even be bothered to pick up the phone and call the company direct to verify the charge.
Useless. Especially given that it was a waste of time for a measly $600 business charge.
Tip for consumers:
As your vendor to use a better company. Then, spend time and give your "processing fees" to a company that can support you. Everybody needs to make money, but think twice before suppoting Payoneer.
Products used:
I didn't. Just needed to send some $$ to a vendor.
* Payoneer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 1, 2021
Good understanding of my needs. Chelsy has a very nice way to speak and understanded everything that I was concerned about providing exact information. Thank you!
Date of experience: November 12, 2019
Have been associated with Payoneer fir several years niw, abmnd there was never a point or situation of inconvenience. The service is simply impeccable...
Date of experience: November 13, 2019
Very bad at the moment because my issue has never been resolved for over one month, I keep wasting my airtime and time, so sad
* Payoneer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 26, 2021
Answered all my questions. Definitely woul recommend calling again if I see a problem obviously they will do what it takes to fix it... a+
Date of experience: July 24, 2018
My card was stolen, so great resolved situation! Very good and efficient help center and kind man who helped me. You are the best!
Date of experience: July 6, 2019
I really love Payoneer is the most favorite payment method in the world that give a lot of tools to manage your money online
Date of experience: June 4, 2018
The staff is very polite and well trained though at times one has to hold on for too long while the issues are being resolved
Date of experience: November 27, 2019
The customer service is great. Lady was quick to help me get things fixed.
Payoneer is reliable and I have been using them for about 6 years now.
Date of experience: July 26, 2019
The company serve us with a great service once i've contacted them to correct my account information. Thank you for your quality of service.
Date of experience: May 23, 2021
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
