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Payoneer has a rating of 4.5 stars from 9,460 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
Very happy with Payoneer payments. Absolutely recommended! They provide you with Mastercard and it is so convenient to pay or withdraw your funds.
Date of experience: October 4, 2018
They are very strict. However, this has caused me big time as they have put my money on hold for two weeks now.
* Payoneer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 19, 2021
Payoneer is no doubt a professional service company, they're very organized in all aspects and are always inventing new advancements in the field.
Date of experience: October 22, 2018
Payoneer is my best payment option as a digital nomad. It has opened a world of possibilities for hardworking freelancers in developing countries.
Date of experience: November 19, 2018
Earlier I had good experience but now it has been 1 month 3 weeks that I have not received my last payment yet.
Date of experience: May 21, 2020
First time I called on you customer service center and I amaze to solve this problem. However it is pending since 2 month.
Date of experience: October 12, 2020
Had issue a few queries involving the funding source and approvals.
Excellent service was provided by the agent as all issues are resolved.
Date of experience: September 6, 2020
Very easy site and bank to work with, transactions are handled quick. Customer service is great. I've never had any issues with them
Date of experience: December 7, 2018
Outstanding experience. The customer services representative was a wow. I think calling is better than chatting. You guys are doing a great job
Date of experience: December 21, 2018
Good Customer services is main thing that every buyer/customer needs. Besides there some issues in the fees but overall its good to use.
Date of experience: December 31, 2018
Overall, it is a good service with the most availability and best facilities throughout the world. Like, receiving payments have got much easier.
Date of experience: January 6, 2019
Good service offered. I didn't get my issues fully resolved but the rep was very detailed and assured me it was being handled.
Date of experience: January 3, 2019
Payoneer i have been using from last 1 year and very much satisfied with their work. Highly Appreciated and strongly recommended to people
Date of experience: June 26, 2018
The lady who helped me was very friendly, helpful, and patient. She was able to resolve my issue in no time at all.
Date of experience: June 25, 2018
Payoneer Customer Support is extremely helpful. Whenever I needed help, they helped me with their best. It's an amazing experience to me :)
Date of experience: January 7, 2019
The service was excellent, am truly pleased. And I will surely be doing more business with them. Payoneer is the way to go.
Date of experience: December 10, 2019
Agent solved my problem within few minutes it was very professional and very supportive I strongly recommend thank you for the great service
Date of experience: June 25, 2018
I still have an issue about how to orders my card but the support is very good, they take time to your inquiries
Date of experience: June 21, 2018
My rep was extremely professional and courteous. She deserves promotion. I wish customer service was like this all the time with every company.
Date of experience: June 12, 2018
I'm not satisfied with payoneer. Even you are not given a reason for blocking of my account. I want to re open it.
Date of experience: March 6, 2019
Help is given in a very fast and professional way. My issue was solved in less than 5 minutes. I highly recommend it.
Date of experience: May 24, 2018
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Hi there Ramesh,
Thank you for taking the time to provide this feedback. In cases where an account is closed like this, it is usually due to a break in the terms and conditions of use. In situations like this, we are not able to disclose the exact violation that took place for security purposes. You are welcome to review our terms and conditions of use if you wish. You may find out a little more about what the cause for the account closure was. Unfortunately there is no way for an account to be recovered in cases like this. We are sorry that we can not help you further with this.
Best,
The Payoneer Team.