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Payoneer has a rating of 4.5 stars from 9,459 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
Payoneer is doing a very great job for me. Rates are relatively lower and I receiver payments conveniently. I am simply loving it!
Date of experience: May 22, 2018
Since i got "Payoneer-ed" everything worked like a charm. Payments getting through very fast, easy to use... can't wait to see what's next.
Date of experience: May 30, 2018
Thanks for helping me change my account info without having to make a call! It was quick and easy when direction was provided!
Date of experience: June 11, 2018
The CS manger answered all of my questions and gave a good advice on how to save money with currency conversion and withdrawals.
Date of experience: June 9, 2020
I am really impressed getting such kind of support from Josh as well as Daniel. Guys, you both were very helpful for me.
Date of experience: June 20, 2018
The things that I want to call special about payoneer are It's easy, swift and most importantly the excellent customer service they provide.
Date of experience: June 13, 2018
Any time i have queries or issues, it always gets sorted out swiftly. I must say I'm impressed with services rendered at Payoneer.
Date of experience: December 19, 2019
To say that my experience with them has been horrendous would be an understatement. They have caused me untold distress and substantial financial loss with their unprofessional conduct, their seeming unwillingness to address my issues, and their absolute lack of transparency.
For months now, I have been diligently providing services for my clients and rightfully earning my income. Payoneer, however, has time and again unreasonably cancelled my payments, leading to a loss of over $8000. As a professional with obligations and bills to pay, this arbitrary cancellation of payments is not just frustrating but life-disrupting.
My complaints and pleas to them seem to fall on deaf ears. Their so-called "customer service" is nothing more than a façade, as my numerous interactions with them have resulted in empty promises and misinformation. This has further exacerbated the issue, adding layers of confusion and stress. The lack of basic communication and a proper response from their team is unacceptable and is indeed a clear reflection of their poor service.
To add insult to injury, they have once again rejected two payments without any justification or proper communication. The financial loss keeps piling up and is now reaching over $10,000. These arbitrary actions and their total disregard for the impact it has on my livelihood is truly reprehensible.
Payoneer's conduct is not befitting that of a responsible financial service provider. There are countless similar complaints echoing my sentiment across the internet. Their arbitrary rules and unprofessional conduct are creating a toxic business environment for small businesses and freelancers like myself.
I implore you to take immediate action against this company. Their tactics have caused me a significant financial setback and untold mental stress, and I fear they will continue to do so unless properly held accountable.
Tip for consumers:
Payoneer is a scam, i think because i have complained their staff are punishing me because they reject payment with no valid reason. Imagine having your hard work rejected when you have bills to pay, if you want to avoid this avoid payoneer.
Products used:
Payment service
Date of experience: July 31, 2023
My account was pending under approval. I just called customer support center and the representative simply resolved my problem on call.
Thank You
Date of experience: January 20, 2021
Payoneer has surely resolved all my problems of getting payments from customers across the world. It has made freelancing an extremely easy job.
Date of experience: May 24, 2018
I was served with high respect. The team is committed and they even call you back to make sure that you are satisfied.
Date of experience: November 11, 2019
All was great using Payoneer so far.
Just had a call from outside the US and talked with "Grace" who was very helpful.
Date of experience: July 12, 2019
You have the best live chat agents, very professional. They are very swift and always provide great service. Thanks to all of them.
Date of experience: June 8, 2018
Great service great customer services thank you so match,
Always quick fast and helpfully reply, very satisfied,
Best online bank in the word
Date of experience: June 14, 2018
My experience is really wonderful and I have never had a problem with using the app! Its super easy and fast too :)
Date of experience: January 7, 2020
Good service. I use payoneer in serbia and it works very well. I have no complaints or issues with using their money transfers!
Date of experience: May 22, 2019
This is a solution to many serious international business men and women, I value payoneer and will continue using the service. Thank you.
Date of experience: May 21, 2019
The Rep (: June) was supportive to get a quick resolution... and even rang me back because of a Bad Connection... Good Work :)
Date of experience: August 2, 2021
The company needs an email run by real humans who can attend to customers not the automated ones that already have set answers.
Date of experience: November 18, 2019
Experience is very good that Man sitting there understand me very carefully. But how much Time Payoneer take to solve my country Problem.
Date of experience: September 30, 2020
Brilliant Experience. I got a lot of help. I think he is an honest man who has helped me
Thank you so much
Date of experience: September 4, 2021
One thing I love about Payoneer is its rapid customer care response. If you call in, that is.
They reply speedily. Kind people
Date of experience: October 13, 2021
In this growing world, we definitely need a platform where we can solve our payment issue. And Payoneer makes that happen. Really thankful.
Date of experience: November 23, 2020
Payoneer customer care service is very nice. They quickly resolves the issues of their customers by communicating them in a very effective manner.
Date of experience: June 28, 2021
Reported a lost card, was able to get sorted out with reporting and getting started on a replacement within 10 mins.
Top service!
Date of experience: October 16, 2021
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
