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Payoneer has a rating of 4.5 stars from 9,459 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
At a time I no longer knew what to expect but I was convinced that the issue with my account will get through and now it has gone through. Thanks.
Date of experience: October 26, 2020
Great support, fast services, resolved my problems and sure i'll recommend it for my friends
The platform is easy to use
Date of experience: May 18, 2018
One call and an e-mail confirmation solved my problem. The Customer Service was very helpful and clear in what to do.
Date of experience: May 17, 2018
Excellent communication! Very kind assistant! I would strongly recommend payoneer to friends and family! Thank you very much for your help
Date of experience: October 8, 2018
They will keep your money for 1-2 months telling you that they have transferred the funds. Dont use them at all
Date of experience: May 9, 2017
I contacted customer support and they respond very quickly and resolve my issue on a single call. Thank you so much.
Date of experience: October 6, 2020
Very professional and friendly. Super supportive and extremely helpful. Keep up the good work. Looking forward to future interactions with Payoneer.
Date of experience: October 12, 2018
My call ended because I was running out of credits. No one call me back. An online chat would be helpful
Date of experience: September 6, 2020
Am so appreciative talking to one of the reps. She was polite, helpful n ready to walk me through my questions.
Date of experience: May 17, 2018
The support service did an excellent. He was competent, polite and very helpful.
He solved my problem in a short period.
Date of experience: May 16, 2018
I am happy with all of your efforts and customer services to provide me help on ever step of my success.
Date of experience: July 4, 2019
I called customer services pertaining to my wire transfer and they stay on the line until I was comfortable with everything
Date of experience: October 23, 2018
Best CS ive had. Far better than the top social media company, and the $5 freelance site. I love these guys.
Date of experience: June 4, 2018
Very prompt reply and professional attitude, polite and to the point. My request was handled in a timely manner.
Thanks again
Date of experience: June 3, 2018
Without a doubt, Payoneer's customer support team is just awesome. They know what they are doing and rarely leave you waiting.
Date of experience: November 15, 2018
Payoneer as we know it is a fast growing company with the best service and customer support we have ever seen
Date of experience: November 26, 2018
Its been a beautiful journey and i am happy to be a part of the payoneer family. You're making life easier.
Date of experience: December 10, 2018
When I called Payoneer customer support team they gave me the Great services. I was very to take help from them.
Date of experience: August 1, 2018
I was taken care of when opening my account. They gave me love and helped me to understand more about Payoneer.
Date of experience: September 11, 2020
Professional service, very helpful they resolved my issue quickly.
Hope they will stay like this.
Thanks to Payoneer Team, especially Sebastian.
Date of experience: December 25, 2018
Found it very easy to transact and also have the best and approachable customer service I ever know. More power payoneer!
Date of experience: December 21, 2020
I have used Payoneer more than 6 months now, so far so good, no issues that cannot be solved, love it!
Date of experience: July 24, 2019
Very easy to fix a problem I had. Understood what I needed. Sent an email right away confirming my new card
Date of experience: January 3, 2019
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Hi Anurag, I am sorry to learn about your payment being delayed. Please be aware that bank holidays and weekends can sometime cause delays in payments. I’m happy to look into your case, please see my PM.