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    Payoneer

2022 SITEJABBER AWARD

Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,456 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 87.9%
Positive
591
Neutral
31
Negative
50
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1 reviews

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How would you rate Payoneer?

Reviews (9,456)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1814) customer care (732) customer support (476) bank account (295) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user mustaphab2
Morocco
1 review
0 helpful votes
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August 23rd, 2018
Verified purchase

I worked with Payoneer for a long time ago, and so far it's the best customer service I ever contact!

Date of experience: August 21, 2018

Thumbnail of user yasithg
Sri Lanka
1 review
0 helpful votes
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June 2nd, 2018
Verified purchase

I was here to solve some issues about a payment. And I'm amazed by the quick service. I highly appreciate.

Date of experience: May 31, 2018

Thumbnail of user mariel138
Philippines
1 review
0 helpful votes
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June 2nd, 2018
Verified purchase

With all the fuss and delays, I am convinced it takes longer for them to process the amounts vs paypal

Date of experience: May 30, 2018

Thumbnail of user julietr18
Pakistan
1 review
0 helpful votes
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March 31st, 2020
Verified purchase

Im using Payoneer from last 6 years, I'm glad with their services. Looking forward to use them forever and ever.

Date of experience: March 31, 2020

Thumbnail of user bilala40
Bahrain
1 review
1 helpful vote
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August 9th, 2020
Verified purchase

You are doing great it's really help full for us freelancers to get money from one country to another. Thanks

Date of experience: August 9, 2020

Thumbnail of user antzp
Philippines
1 review
1 helpful vote
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March 11th, 2019
Verified purchase

The one who assist me was very helpful, he's not letting me go without fixing my issue. Kudos to him.

Date of experience: March 7, 2019

Thumbnail of user binods1
Nepal
1 review
0 helpful votes
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May 26th, 2018
Verified purchase

The support team answered all of my queries. I am happy with their prompt replies. Thanks again for the help.

Date of experience: May 24, 2018

Thumbnail of user dijanav
Serbia
1 review
0 helpful votes
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May 26th, 2018
Verified purchase

Great customer support! Fast and helpful. All my issues were resolved in very short time period. Polite and professional agents.

Date of experience: May 23, 2018

Thumbnail of user cleversonf
Brazil
1 review
0 helpful votes
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May 24th, 2018
Verified purchase

Always a good company always willing to help us and there is nothing I could say that they did wrong

Date of experience: May 22, 2018

Thumbnail of user zeeb5
Nigeria
1 review
0 helpful votes
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June 14th, 2018
Verified purchase

Payoneer service is certainly second to non. Timely and always ready to assist, everytime.

I would recommend for every freelancer

Date of experience: June 12, 2018

Thumbnail of user castroo
Kenya
1 review
0 helpful votes
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May 24th, 2018
Verified purchase

Good and fast support. Facilitates my global freelance business. I am personally thrilled to receive my payments in this platform.

Date of experience: May 22, 2018

Thumbnail of user joanb153
Philippines
1 review
0 helpful votes
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May 23rd, 2018
Verified purchase

All of my answers were answered promptly in activating my blocked prepaid card thank you very much live chat peeps

Date of experience: May 20, 2018

Thumbnail of user gabr2
Jamaica
1 review
0 helpful votes
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June 1st, 2018
Verified purchase

Good company. Always friendly. Good way to get into cash. Usable at various ATMs. Very quick about getting replacement cards

Date of experience: May 30, 2018

Thumbnail of user ijaza4
Pakistan
1 review
0 helpful votes
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April 1st, 2020
Verified purchase

I am very happy that I can successfully doing my work via payoneer. It's a real blessing for the businesses.

Date of experience: April 1, 2020

Thumbnail of user shazial
Pakistan
1 review
0 helpful votes
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August 30th, 2018
Verified purchase

I'm facing login issue from yesterday it still resolved. I sent many emails and calls but not solved this issue.

Date of experience: August 28, 2018

Thumbnail of user ziai
GB
1 review
0 helpful votes
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April 30th, 2020
Verified purchase

This is one of the best financial company I've ever came across on Google! Just what I've been searching for!

Date of experience: April 30, 2020

Thumbnail of user usmanm21
Pakistan
1 review
0 helpful votes
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May 7th, 2021
Verified purchase

Great experience with the representative via call. She likely to answers my whole concerns, Happy with her voice and politeness.

Date of experience: May 7, 2021

Thumbnail of user jarekc1
Philippines
1 review
0 helpful votes
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September 5th, 2019

One of the most convenient support I have ever encountered. The toll-free hotline is easy and free. Good job Payoneer!

Date of experience: September 4, 2019

Thumbnail of user hassana82
Morocco
1 review
0 helpful votes
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December 27th, 2019
Verified purchase

Been using payoneer's service for more than a year, and they never cease to amaze me, their service is perfect

Date of experience: December 24, 2019

Thumbnail of user ocheii
Nigeria
1 review
0 helpful votes
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November 30th, 2020

I find their quick response and professional touch quite helpful.
Compared to some other companies and thier customer relations. Thanks

Date of experience: November 30, 2020

Thumbnail of user syedk6
Pakistan
1 review
0 helpful votes
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May 20th, 2018
Verified purchase

It was a nice experience, very easy and comfortable to use, highly recommended to every one, through out the world.

Date of experience: May 18, 2018

Thumbnail of user ashleyl416
Albania
6 reviews
9 helpful votes
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November 6th, 2020

Payoneer has been a great platform for me in receiving money from abroad. Thanks so much for your supportive team.

Date of experience: November 6, 2020

Thumbnail of user faisalh7
Pakistan
1 review
0 helpful votes
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June 14th, 2018
Verified purchase

Nice one. It is really nice to working with Payoneer, I recommend all of you for global and local payments.

Date of experience: June 12, 2018

Thumbnail of user salamt
Iraq
1 review
0 helpful votes
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February 13th, 2020
Verified purchase

A very good experience i had some problems but I'm trying to fix it all thanks to the customer support

Date of experience: February 10, 2020

Thumbnail of user sagora1
Bangladesh
1 review
0 helpful votes
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September 27th, 2018
Verified purchase

Overall great experience till now. Everyone should use Payoneer with their proper information. Then It will help everyone in future

Date of experience: September 25, 2018

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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