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Payoneer has a rating of 4.5 stars from 9,455 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
The employee told me, I must wait for 2 business days to receive the reply about my delayed payment.
Date of experience: September 30, 2019
I think the best customer service rather than Paypal eBay and so on. They talk polite and friendly manner.
Date of experience: December 31, 2018
Regulative and strong security, but takes a little longer time to proceed my request, secure and hard verified process
Date of experience: January 7, 2019
I was calling to add a new bank. Mary said that she transferred my request to the relevant department
Date of experience: October 21, 2020
Very recommended to use payoneer, they have amazing customer service and very helpful, thanks a lot for helping me.
Date of experience: January 22, 2019
If you earn online and thinking about how to withdraw fund. Choose payoneer is best service for online earning.
Date of experience: August 14, 2018
Without any problem. All worked perfectly. The man understood clearly, although I was using Skype and all went perfect.
Date of experience: November 2, 2019
Short wait time on the queue. They given very polite answer of each question. They had solved my query
Date of experience: October 4, 2019
Amazing experience with customer support, she is very polite and she solved my problem
Thank you for the service
Date of experience: June 1, 2021
Phone customer service helped me solve my issue. And she was very nice, respectful and helpful. Would call again.
Date of experience: February 12, 2019
I really glad to ask the customer service officer. She was very professional and helpful to answer my questions.
Date of experience: June 20, 2018
The customer service on the call really cared about my issue, and tried their best to have it solved.
Date of experience: March 30, 2020
It's indeed a good platform to operate. I would not hesitate to preach the gospel of this great innovation
Date of experience: February 26, 2019
I had lost cards and stolen cards in the past. Payoneer has been very good at handling these situations.
Date of experience: January 18, 2021
It´s clear reps are trained and very knowledgeable in customer service. No robots, no scripts, just help. Thank you
Date of experience: June 15, 2018
Had a Great service experience. Highly professional and polite. Always ready to solve issues and answer queries. Good job!
Date of experience: June 6, 2018
He Cleared everything with me and resolved my matters really well but was most of all was very empathetic.
Date of experience: June 5, 2019
My experience today with customer service was great... received the help needed to fix my payoneer account.
Thank you.
Date of experience: November 23, 2018
Do not hesitate to use Payoneer if you think its service will be of help for you. Excellent company.
Date of experience: May 23, 2018
I am using payoneer for my business from last 8 years and it's an amazing services.
Thank you Payoneer!
Date of experience: May 22, 2018
Payoneer really cares about their customers as opposed to their competitor PayPal. I am forever a loyal customer now!
Date of experience: June 8, 2021
Payoneer has to extend the funding resources that can be acceptable with every where in the global financial systems.
Date of experience: August 27, 2020
It was an Amazing experience with Payoneer, they help fast, And their team uses a soft manner.
Thanks, Payoneer
Date of experience: February 25, 2020
Even though I had to explain several times, still it was a good experience as the support was amazing.
Date of experience: June 9, 2020
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Dear Mujahid,
Thank you so much for sharing your review. We understand that you enjoy using Payoneer and we are glad to hear it.
At Payoneer we are constantly working to further improve the customer experience. We know we can always do better and are committed to doing precisely that. If you feel like there's something we should improve, please feel free to respond to this message with more detail. We would be happy to look into it for you.
If this is not the case and you are happy with our services, please kindly consider adjusting your review's rating. That would mean a lot to us.
We truly appreciate your feedback that helps us grow!
Best,
Anna from the Payoneer team