- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Payoneer has a rating of 4.5 stars from 9,453 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
Great phone manner, professional yet personable. I came to Sebastian with a problem and he has seemed to have solved it in a matter of minutes.
Date of experience: August 2, 2018
Very much helped and took care of situation.
Thank you very much would recommend to others also. Will likely call if ever need any assistance again.
Date of experience: January 30, 2019
Not pleasant I was on answering machine for almost 10 minutes until the phone hang off. I had to buy more talking time for my mobile
Date of experience: February 13, 2019
I live in Jamaica and do a lot through Paypal. Payoneer has made it very easy for me to withdraw and access my funds from PayPal.
Date of experience: February 22, 2019
Tho this is my first time and is having problem but I guess after this phase it will be more fanatic to partner with you all
Date of experience: February 19, 2021
I want fast service of payoneer... because when we need urgent money so what should we do... and the payoneer takes 7 days for this process..
Date of experience: September 4, 2019
Payoneer customer services has always been GREAT plus i live in jamaica and they service the physical stuff ie: card delivery in the shortest time possible
Date of experience: February 25, 2020
Payoneer fraud, they cant´make a simple Refund, i am waiting for 6 days and the live chat employees says the same: wait, tomorrow and so on.
Tip for consumers:
They can´t make a simple Refund...take care about your money and don´t trust in Payoneer.
Date of experience: October 20, 2017
Hi Antonio, I am sorry to learn your experience with Payoneer. I hope this was resolved, and if not- happy to help. Please PM me with the details, and I'll gladly take a look.
My overall experience is very good so far. Customer Care service is way good.
I hope this payoneer team gets lots of success in upcoming venture.
Date of experience: June 11, 2018
I had a small issue, something that in my country would cost me tons of nerves and time, payoneer's worker made a solution in few minutes.
Date of experience: March 2, 2021
Its really easy and fast to use. Freelancer like can use it to send receive payment easily anywhere in the world with great security.
Thank you!
Date of experience: August 30, 2021
The Agent who assisted is well knowledgeable and provide the best customer service. My issue was resolve in a very timely manner. Give him a raise!
Date of experience: March 15, 2020
Thanks to answer to my asks my problem has been résolved and i get more détails about a second questions
Date of experience: May 19, 2024
I am now easily receive payments worldwide and managing my business easily. Very good supporting staff
Products used:
Amazon Products
Date of experience: June 13, 2019
Was given great help all the questions i had were answered with patience. Great bank will defiantly recommend
Date of experience: September 28, 2018
Outstanding Experience with payoneer support centre. Very polite and professional communication with the quick solution to my problem.
Date of experience: May 16, 2018
It was good to have a live chat support. Excellent work. Will recommend to my friends very strongly.
Date of experience: May 16, 2018
Use there card in conjunction with Airbnb for payments. Works just like a pre paid credit card. Excellent
Date of experience: October 10, 2018
They described my transactions as fraudulent. If not only for my client, I never would have used Payoneer.
Date of experience: August 14, 2020
Very bad service, never call connect in hindi department so please arrange hindi executive and solve my issue
Date of experience: August 19, 2019
Hi and thank you for leaving your feedback regarding your concerns.
Our Hindi communication channel has recently opened and in order to receive service in the Hindi language, please be familiar with our working hours: India time 9:00-18:00.
Moreover, if after thirty seconds there is no answer, you are given the option to choose between a callback in Hindi or to be transferred to the English Channel.
Please note that this service is still being developed and we are doing our best to improve it.
We apologize if any inconvenience was caused to you
Sincerely,
The Payoneer Team
I'm using Payoneer for two years and has no complaints till now. So, far so good, totally satisfied!
Date of experience: July 25, 2018
Very nice experience on every detail. I am very satisfied. Great customer service, fast and easy to use.
Date of experience: October 12, 2018
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Dear Ikechi,
Thank you for sharing your review. We are sorry that you faced a problem with your newly registered Payoneer account.
Please note that at Payoneer we regularly review customer activity in order to keep our payment platform safe for everyone. When we notice some of the activity that has gone against our Terms and Conditions, as a regulated financial business we are required to stop offering our services.
We sent you an email regarding your issue, please feel free to respond to it if you need further clarifications.
We will be happy to help.
Best,
Anna from the Payoneer team