Payoneer has a rating of 4.5 stars from 9,453 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
Theodore changed my view of Payoneer and kept my business. Thank goodness they are loyal to thrive members.
Date of experience: October 13, 2018
I talked to a lady Payoneer customer agent, she was very helpful. It was amazing and excellent support
Date of experience: June 6, 2018
More than once, I have problems with my account and have been solved or given other alternative solutions
Date of experience: July 21, 2020
It was very professional and polite. I felt secured using the service. I would recommend Payoneer for everyone
Date of experience: July 25, 2018
Excellent Customer service!
Payoneer has truly made making and receiving payments Abroad from Africa truly seamless. Thank you!
Date of experience: August 22, 2019
Very professional help given calmly and efficiently. I was talked through the process with clarity and helpful suggestions.
Date of experience: August 9, 2018
They are awesome! Really love to talk with payoneer! Feeling so glad i will getting service from payoneer!
Date of experience: October 13, 2020
Thank you for amazing experience
That's the best way i can receive payment for my goods and services
Date of experience: November 29, 2018
Payoneer is a great company with very understanding staff. Their rates are also the BEST in the market.
Date of experience: November 16, 2018
Fantastic! An excellent customer service support... thank you so managing my account and helping my businesses at large
Date of experience: October 14, 2020
Easy communication with very helpful staff.
My problem was sold very briefly thru live chat.
For every recommendation.
Date of experience: June 4, 2018
Really great customer service. Hold time was not crazy at all. Representative Matthew was very helpful and courteous.
Date of experience: May 25, 2018
Withdrawing funds to my local bank has not yet entered why payoneer not processing I have long waited
Date of experience: July 2, 2017
Payoneer was very helpful and answered all of my questions! They were also very quick with a response.
Date of experience: October 16, 2020
High yearly fees for $ accounts. Not too flexible for the customers. Very few options managing your founds.
Date of experience: August 1, 2018
Loved the idea but in reality it's been terrible, and getting someone to respond to issues is impossible.
Date of experience: February 20, 2017
At Payoneer we are commited to provide the highest level of service, and I regret to hear we fell short in your case, Cammeron. I'm happy to assist you, please see my private message.
I deal with payoneer services since four years honestly it's better than the others i really enjoy it!
Date of experience: January 22, 2019
Really enjoying to get my funds through payoneer and I really like their customer care service.
Thank you
Date of experience: January 15, 2021
Eldar is the best supervisor and customer service agent I have ever had, awesome solution and great attitude
Date of experience: May 3, 2021
I am extremely pleased with the support I got today from your customer supports. Very professional and helpful.
Date of experience: February 11, 2020
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Hi Jusmawanto, I wanted to touch base and check if your funds were received. Please see my PM.