• Bookmark

    Payoneer

2022 SITEJABBER AWARD

Payoneer

Write a Review

Overview

Payoneer has a rating of 4.5 stars from 9,453 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88%
Positive
589
Neutral
31
Negative
49
View ratings trends

Instant Feedback

1 reviews

232
See all photos
How would you rate Payoneer?

Reviews (9,453)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1814) customer care (732) customer support (476) bank account (295) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user chrism818
Utah
1 review
0 helpful votes
  • Send Message
October 17th, 2018
Verified purchase

Theodore changed my view of Payoneer and kept my business. Thank goodness they are loyal to thrive members.

Date of experience: October 13, 2018

Thumbnail of user mohammadmizanurr
Bangladesh
1 review
0 helpful votes
  • Send Message
June 9th, 2018
Verified purchase

I talked to a lady Payoneer customer agent, she was very helpful. It was amazing and excellent support

Date of experience: June 6, 2018

Thumbnail of user mokhtarn
Turkey
1 review
0 helpful votes
  • Send Message
July 21st, 2020
Verified purchase

More than once, I have problems with my account and have been solved or given other alternative solutions

Date of experience: July 21, 2020

Thumbnail of user lloydl34
Canada
1 review
0 helpful votes
  • Send Message
July 28th, 2018
Verified purchase

It was very professional and polite. I felt secured using the service. I would recommend Payoneer for everyone

Date of experience: July 25, 2018

Thumbnail of user derrikb1
Nigeria
1 review
0 helpful votes
  • Send Message
August 23rd, 2019

Excellent Customer service!
Payoneer has truly made making and receiving payments Abroad from Africa truly seamless. Thank you!

Date of experience: August 22, 2019

Thumbnail of user malkab1
Israel
1 review
0 helpful votes
  • Send Message
August 12th, 2018
Verified purchase

Very professional help given calmly and efficiently. I was talked through the process with clarity and helpful suggestions.

Date of experience: August 9, 2018

Thumbnail of user jubayerh1
Bangladesh
1 review
0 helpful votes
  • Send Message
October 13th, 2020
Verified purchase

They are awesome! Really love to talk with payoneer! Feeling so glad i will getting service from payoneer!

Date of experience: October 13, 2020

Thumbnail of user ahmede65
Serbia
1 review
0 helpful votes
  • Send Message
December 2nd, 2018
Verified purchase

Thank you for amazing experience
That's the best way i can receive payment for my goods and services

Date of experience: November 29, 2018

Thumbnail of user benedictm16
Kenya
1 review
0 helpful votes
  • Send Message
November 20th, 2018
Verified purchase

Payoneer is a great company with very understanding staff. Their rates are also the BEST in the market.

Date of experience: November 16, 2018

Thumbnail of user prasentjitd
India
1 review
0 helpful votes
  • Send Message
December 5th, 2018
Verified purchase

Very helpful, giving right information about the issues that i was facing my first payment from my client,

Date of experience: December 3, 2018

Thumbnail of user temisayop
Nigeria
1 review
0 helpful votes
  • Send Message
October 14th, 2020
Verified purchase

Fantastic! An excellent customer service support... thank you so managing my account and helping my businesses at large

Date of experience: October 14, 2020

Thumbnail of user juliel248
Canada
1 review
1 helpful vote
  • Send Message
December 9th, 2018
Verified purchase

Pleasant and helpful experience. Was the first time doing something like this, it was easier than I thought.

Date of experience: December 7, 2018

Thumbnail of user marijac3
Serbia
1 review
0 helpful votes
  • Send Message
June 6th, 2018
Verified purchase

Easy communication with very helpful staff.
My problem was sold very briefly thru live chat.
For every recommendation.

Date of experience: June 4, 2018

Thumbnail of user maricara
California
1 review
0 helpful votes
  • Send Message
May 28th, 2018
Verified purchase

Really great customer service. Hold time was not crazy at all. Representative Matthew was very helpful and courteous.

Date of experience: May 25, 2018

Thumbnail of user jusmawantos
Indonesia
1 review
3 helpful votes
  • Send Message
July 2nd, 2017

Withdrawing funds to my local bank has not yet entered why payoneer not processing I have long waited

Date of experience: July 2, 2017

Thumbnail of user sivanp
Payoneer P. – Payoneer Rep

Hi Jusmawanto, I wanted to touch base and check if your funds were received. Please see my PM.

Thumbnail of user ronaldd367
Norway
1 review
0 helpful votes
  • Send Message
October 16th, 2020
Verified purchase

Payoneer was very helpful and answered all of my questions! They were also very quick with a response.

Date of experience: October 16, 2020

Thumbnail of user anal314
Mexico
1 review
0 helpful votes
  • Send Message
September 10th, 2020
Verified purchase

I have never had any problems with Payoneer and their customer service team is very professional and efficient

Date of experience: September 10, 2020

Thumbnail of user ronaldm229
Georgia
1 review
0 helpful votes
  • Send Message
December 23rd, 2018
Verified purchase

Very helpful I think that my correspondence with was helpful in getting a better understanding of your business

Date of experience: December 20, 2018

Thumbnail of user ingomart
MD
1 review
0 helpful votes
  • Send Message
August 3rd, 2018
Verified purchase

High yearly fees for $ accounts. Not too flexible for the customers. Very few options managing your founds.

Date of experience: August 1, 2018

Thumbnail of user cammeronm
Australia
1 review
5 helpful votes
  • Send Message
February 20th, 2017

Loved the idea but in reality it's been terrible, and getting someone to respond to issues is impossible.

Date of experience: February 20, 2017

Thumbnail of user sivanp
Payoneer P. – Payoneer Rep

At Payoneer we are commited to provide the highest level of service, and I regret to hear we fell short in your case, Cammeron. I'm happy to assist you, please see my private message.

Thumbnail of user mehdil5
Algeria
1 review
0 helpful votes
  • Send Message
January 24th, 2019
Verified purchase

I deal with payoneer services since four years honestly it's better than the others i really enjoy it!

Date of experience: January 22, 2019

Thumbnail of user ansara6
Pakistan
1 review
0 helpful votes
  • Send Message
January 15th, 2021
Verified purchase

Really enjoying to get my funds through payoneer and I really like their customer care service.

Thank you

Date of experience: January 15, 2021

Thumbnail of user alfonsou6
Nicaragua
1 review
0 helpful votes
  • Send Message
May 3rd, 2021
Verified purchase

Eldar is the best supervisor and customer service agent I have ever had, awesome solution and great attitude

Date of experience: May 3, 2021

Thumbnail of user dangt2
Viet Nam
1 review
0 helpful votes
  • Send Message
January 16th, 2019
Verified purchase

No more comment. All services almost good but need more improve money transfer quicker and faster. Thank you

Date of experience: January 13, 2019

Thumbnail of user oluwasemilogoa
GB
1 review
0 helpful votes
  • Send Message
February 14th, 2020
Verified purchase

I am extremely pleased with the support I got today from your customer supports. Very professional and helpful.

Date of experience: February 11, 2020

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

How do I know I can trust these reviews about Payoneer?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Payoneer?